I spoke with Jeff from my home 2.5 hours away about a car on their lot. I don't normally buy cars so far away but was impressed with the cars.com customer ratings for Village Car Store, and they had a specialty car I was interested in. Jeff was friendly and professional. He explained how that car was acquired and how they buy cars in general, so I decided to dedicate a day to checking it out.
As I inspected the car, I detected a coolant leak, along with another potential problem. I intended to walk away, but Jeff very professionally investigated with me the concerns I raised. They made a lift available to check out the problem on the spot. We both researched likely costs for the repair. Since I could not take another day off to return for the car later, they reduced the price of the car by the cost of the estimates for the repair and I drove it home that day.
Based on my experience, I would recommend Jeff and Village Car Store to other customers.
Good ride and want to buy
by TeeS from Tampa, FL
December 10, 2018
This car was great and I usually don’t do ford cars... this changed my mind and I’m definitely coming back for it. I am very glad I got to experience this because I wa spooking everywhere for a car and this just might be where I will buy it. Thank you so much!
This was a nice place to buy a used car. They let me test drive the car on my own. They provided all of the information I asked for. They were reasonable when it came to negotiating the final price. My biggest critique is that when it came to doing the paperwork, they pushed pretty hard to sell several types of additional coverage. Be strong and direct with your position and they pretty quickly reduced the prices of the coverages. Overall this was generally a good experience. Also Licking County has a relatively low sale tax especially if you’re coming from Columbus. The drive is definitely worth the effort.
Good looking style & functional cargo & passenger
by Tom Finnegan from Willow Springs, IL
January 14, 2019
The car is perfect for cargo & passenger space, rides great & looks cool! The car handles the road very well & has a smooth ride for a large vehicle. Vehicle warms up quick in winter & has great sight lines & blind spot mirrors make car a safe & enjoyable experience.
I had searched several dealerships and discovered that the used inventory at this dealer is far better than most. The staff and GM are all very well informed and delivered what they represented including a reasonable trade in allowance. Overall awesome experience!
Most fun you can have with your clothes on!
by ToddF from Northern, MN
January 3, 2019
My 2012 GT 500 has the performance pack, electronics package, and Recaro seats. The performance pack gives a stiff ride -- great on a road course, good if you like to feel the road, but unnecessarily harsh for long road trips. The electronics package works fine. The Recaro seats are wonderful. It took me a while to get comfortable in them, but once you get them adjusted you'll rather sit there than in your favorite easy chair. The 5.4 liter super charged engine is the real wonder. The sound puts a big cheesy smile on my face every time (I've owned the car since 2011 and turning the key still turns my crank)! The power is intoxicating -- if you like to be shoved back into your seat by pressing the pedal on the right then this is the car for you. If you don't want to ever be sideways on an entrance ramp at 60 miles an hour then maybe look for a different car (that was me on the test drive at the dealer eight years ago). Told myself if I can save this I'm definitely buying this beast! Bonus that I can take my wife and two kids along for the ride -- my kids are 10 and 12 so the back seat works for us, won't work for too much longer though as the back seat is relatively tight.
I'm from Cleveland, OH and drove all the way to Columbus to purchase my RX, even though there are three Lexus dealerships closer to me. They have an amazing inventory and the best prices in the State. Ralph was an excellent salesman, he was honest and a pleasure to work with! I highly recommend Germain Lexus of Easton for your next Lexus purchase!
Love my car, but......
by Bea from Harrisburg, PA
January 12, 2019
I love my Focus; bought it new. It gets great gas mileage and has plenty of pep (stick shift). I have about 180,000 miles on it and have just had normal maintenance done on it. But, I'm seeing a lot of rust on it and am not happy with that. It seems to be an all around problem with Fords--so I will not buy another Ford again. Going to look at Honda's instead.
Yea they work with you on your payments as long as you keep in touch with the dealership. Also help you leave there with a car. Really love the energy in there. Lol just say they stay true with you on helping you.
always bought fords and is why i stay with them
by gary from west st. paul, mn,
January 14, 2019
has more leg room then my old 2006, perfect. stayed with the reliable v8. the interior is very comfortable and is very fun to drive
I worked with Scott Mortland and Herold Samour. Scott was so patient and nice- going through all options and reviewing differences in each van. He did not pressure and really made me feel comfortable. He took his time and 100% sure I had everything I needed before I drove the car off of the lot. Then, as I started the financing process, I worked with Herold. I realized through our meeting that he sold me my very first car 17 years ago! Of course, I had a good experience with him back then and again for this purchase. It was one of the best buying experiences I have ever had and I will definitely return to Krieger Ford for future personal and business purchases. I highly recommend this team. Thank you both for all of your help!
Great looking and great handling vehicle
by Hneidere Outdoorsman from Catonsville, MD
January 14, 2019
I am very pleased with the Ford F-150 XLT 4x4 this truck is eveythat I was looking for in a truck. Has the 6 cylinder eco boost engine with 10 speed transmission, off-road package, tow package!
Came into Bob Caldwell looking to pick up a used car, staff was friendly, the auto selections on nice and Greg Haemmerle helped me out a lot in making my decision. I’d come back here next time!
Taurus 2016 looks good - falling apart
by Fix Or Repair Daily-thats Ford from Danbury, CT
December 24, 2018
Constantly at dealer. Flatbed twice. 35000 miles for latest issue . Sensor(s) went between gas tanks and cut off engine at 55 mph on highway. Filled up tanks night before but only took 8 gallons. Read 6 miles to empty. No one told me car has two tanks and must be kept even. Dealer said to ignore dash. Car at dealer for a week.
Replaced wipers 4 x. Horrible shaking when on. Went to Advanced auto parts. Bought better quality wipers. Great customer service, great wipers.
Flatbed again. Battery dead at 35k. Cell in battery went. My insurance went up $20 a month!!! due to calling roadside service. Not my fault.
Oil changed every 5k miles as told. Tires worn to nothing left . Michelin - never have them again. 35k and tires are shot. Trim falling off roof. Dealer wants me to pay $178 for one side alone,!
I am so unhappy with this Taurus. More like a walrus. Bought this car at 5k miles. Colonial Ford, Danbury CT nice staff.
Would highly recommend Nelson as the 'go-to' salesperson.
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
This was simply a great car buying experience. James Cabiness is very pleasant to work with. No pressure at all, but first class service and attention. He was honest and credible regarding pricing and has an easy going style that I appreciated. And Derek handled the paperwork faster than I expected. I called James after looking at the car the night before and he had the car and paperwork ready to go.
V4 is a pouch, go for the V6
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
Test drove both the V4 with turbos, don't bother...it's too big of a vehicle and takes 10 years to get up to highway speed. The V6 is much better fit for the size. Very roomy, excellent cargo space. Plenty of leg room in the back seat. I took out the SEL and Titanium and the leather is sharp and nav is easy to use. Prices seem very reasonable for the options you get. My only watch out is that this is a SUV not a cross over. Felt more like my husbands F150 than my Rav4.
I have purchased several vehicles from Roush Honda for several years before. This was my first experience at Roush Ford. I was so pleased with my experience here. The Roush philosophy is totally committed to customer service before and after the sale. Roush Ford exceeded my expectations. My salesperson Brad Wheeler was excellent. The process was very easy and comfortable for me to make my leasing decisions working with Brad. He is very committed to your satisfaction. I also want to mention that Jim Erwin (sales manager) did a great job overseeing the process. It is easy to see that the employees at Roush Ford are carrying on the ???employee owned??? philosophy way of doing business. Congratulations!
cute and comfortable
by Maria C H from Kissimmee, FL
December 30, 2018
Great car for my needs. Lots of space, drives beautifully and handles marvelously. Economic fuel usage, and the rear view camera is great. Highly recommend.
Was looking for a few months at numerous dealers. Was happy to be able to deal close to home which I haven’t been able to do before. Was happy with the buying process.
2nd Ford Flex! I hope they never stop making them
by LeeLeeAk from Conway, AR
December 16, 2018
Great vehicle. Great ride and a great value compared to other SUV’s. This is our 2nd Flex and we love them! We looked at other SUV’s but kept coming back to the Flex. I honestly don’t know why anyone would buy anything thing else!!
This was the best experience I've ever had purchasing a vehicle after almost 40 yrs. of driving. I was a die hard GM person since my mother retired from there but I wasn't happy with their latest move on layoffs so opted to look at the Mazda and Subaru recommended by my son. I had such a good time with their sales staff, I felt at home and they all treated me like I was special even talking about small stuff that we can all relate to. I recommend them Very Highly!
Best car I've ever owned!!
by Mustang Fiend from Grand junction, CO
January 13, 2019
The Ford Mustang has been around for many years and that speaks volume for the vehicle alone. Its fast, comfortable, good gas mileage all while having fun and being dependable!! I would definitely recommend this vehicle to anyone looking for a sport car!
I wish I lived closer to this dealership. My electronic dealings with Chad Sneed have far exceeded my expectations! Super professional, non-pushy, knowledgeable and simply pleasant to deal with. I am not fond of dealerships in general due to negative past experiences, however, Chad unknowingly challenged me to rethink this perception. There really are still some good/great agents with integrity around! Thanks Chad for everything!
This car is very reliable
by Kristi from Harrisburg
January 10, 2019
I love this car. The style and comfort is good. It's clean, gold color is easy to spot in parking lots and the car is good on gas
Byers Dublin is always wonderful - everyone is so helpful but no one is pushy. The employees are professional and always ready to help. I always get the feeling that people are being honest with us and they never come across as sales robots - always as humans who are working with us to accomplish our car-buying goals. We have just purchased our second car from Atef Behery and Byers Dublin, and I intend to continue purchasing cars from Byers and from Atef as long as we are living in Columbus. I wholeheartedly recommend this dealership.
Most dependable and useful vehicle I’ve owned.
by Fdcbugle from Woodbridge,va
January 11, 2019
Lots of room for anything. Interiors are comfortable and clean. The v8 has ton of power and it sounds like a dream. Not bad on gas considering it’s a big truck. Can tow just about anything, and comfy enough to put my two toddlers in it every day.
We purchased a used Mitsubishi Mirage for our daughter. The process was the easiest I have ever been through buying a car. We had some issues with insurance which caused us to have to redo all of the paperwork later in the day. They were willing to help us out with this issue and it was amazing. I definitely will return when in need of my next vehicle!
Great deal switching from a VW Jetta
by Ward and Pam Reese from Robesonia, PA
December 10, 2018
Great interior comfort- was looking for a vehicle that for a man ^'^" and a woman 5' The accomodations are perfect for both of us!.
Good power available when needed. Pretty paint - looks black, but is midnight green.
Has just enough ammenties- we're not fond of all the "bells and whistles" Couldn't be happier.
got a great deal on a very nice dodge challenger, the whole process took 45 minutes fast friendly service from Jim miller would recommend them. found the car through cars.com very helpful.
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
If I ever need another vehicle I am definitely going back here. Very helpful and knowledgeable staff and everyone there is willing to help out at the drop of a hat. Never been treated as good anywhere else as I was here. I would rate this place 15/10 if I could.
Huge shout out to Jared and Jeremy, you guys were awesome! Good working with you two.
Most reliable car I’ve owned
by Yerrrr from Lake worth, FL
December 2, 2018
Great little car, good on gas, reliable, made my life easy knowing I didn’t have to worry about my car breaking down all the time.
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