My service advisor's name is Greg Abbey. He is always professional and very helpful. In addition, I've dealt with other advisors who have been great as well! I would definitely recommend the service department of this dealership, and although I purchased my car from a different Lou Bachrodt Mazda, we recently purchased my daughter's vehicle from Lou Bachrodt Coconut Creek Mazda, and had a very pleasurable experience!
2019 Ford Fusion Hybrid SE Review
Great gas mileage
by Commuter from Atlanta, GA
May 12, 2019
5
I purchased this car because a friend recommended it, the good gas mileage, and the price. On my first long distance trip, my first tank i got 47 mpg. My second tank I'm averaging 50.
From the moment I walked into the dealership, I felt comfortable, like home! I was always treated fair and the rest of the staff was eager to make sure I had a 5 star experience! Stephen William thank you again for great service!
Excellent service, beautiful cars and really good prices compare with others cars dealers. Ferris helped us to get the car that we wanted !
very pkeased with the courtecy and one on one deal.
Amazing seating!! Amazing technology!! Smooth ride!
People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com
I have received several recall notices over quit a few months concerning the door latches for the 2013 Ford Fusion, but I kept putting off bringing my Fusion in to have this corrected. On Sunday Sept. 17, one of the door latches failed and the front passenger door would not latch and stay closed. I had to tie the door shut with some rope to secure it overnight, lucky for me this happened after arriving at home for the evening! The next morning I called Auto Nation of Margate and spoke with Rick S., I explained my situation, and well....to make a long story short, by 10am I dropped off the car Rick set me up with a rental car (Auto Nation picked up the tab for that I only paid $30 for the insurance) and by mid-afternoon (same day) the car was ready, all new door latches, lubricated seatbelts, an oil change and a complete inspection of Tires, Brakes, etc. Rick is a very personable man and an awesome Service Advisor, the Service Techs also did an outstanding job, Thank You All!
2017 Ford Fusion SE Review
Great Car! Performance and Luxury
by bapper1 from Newark, DE
May 16, 2019
5
I have a Fusion Sport (Twin-Turbo V6 with 325 HP and 380 LB/Ft or torque). The car also has a computer controlled suspension, heavy-duty transmission, 19" wheels, high performance tires, all-wheel drive, and a bunch of other stuff. The cars luxurious and quiet except when you want it to show you its "stuff". Then it's a monster. I have had no issues with the car in 2 years of ownership.
I called to make an oil change appointment, for which I was skeptical of, because of a horrendous experience at Grieco Ford in Fort Lauderdale.
From the greeting of the phone call and the ease of making my appointment , to the spectacular service from Rick and efficient service I cannot say enough!! Thank you! You have restored my faith in car dealerships!
2016 Ford Mustang EcoBoost Premium Review
Very reliable and always has been dependable
by Dannyboy from Tinley Park , il
May 11, 2019
5
Car is a lot of fun to drive and it has plenty of leg room , in front I wouldn’t say that for the back ,
I went to auto nation with a friend who bought a truck from there a while ago to see what they had on the lot I was looking for a f350 4x4 diesel dually. There was a few on that truck so we took the sell paper out of the truck and went to the office where we met with Robert Langer the sale person to see what deal he can work up for me. The number worked because I drove a badass truck home with me over all a great experience thumbs up thanks you
2018 Ford Explorer XLT Review
newest car I have ever owned and I really like it
by Kathy from Erie
May 8, 2019
5
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
I did not have an appointment and I needed service regarding a battery issue.
I was created politely and professionally. They took care of the issue, repaired the problem and put me back on the road safely.
I had purchased my vehicles from another dealership for years but now the person has moved over to the Margate location. My loyalty and confidence is with him.
2017 Ford Explorer XLT Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
We have been taking our 2007 Pontiac Torrent to this location since we bought it new. Our son has been driving it to school for the last 6 years and I trust them to keep his car running safe. We have been dealing with Luis Cortez for many years. I trust him to make service recommendations that are needed. He is extremely pleasant to deal with and one of the reasons we haven't taken our car anywhere else!
2019 Ford F-150 Lariat Review
2019 King Ranch
by Michael from Lima
May 14, 2019
5
This is my fourth Ford truck. First was a Ranger, then an XLT, then a Lariat. This King Ranch fulfills my bucket list. Have had it only a week but it looks and drives great. Very comfortable ride.
Went to look at the models and ended with a TLX Acura! Excellent service and our salesman Mr. Irwin Baker was very friendly, professional, experienced, reasonable and gave us the best of deals! Thanks!
2019 Ford Fusion Hybrid SE Review
Amazing Gas Mileage with Techy Features
by Marcie from Lebanon, PA
May 7, 2019
5
If you drive 25,000+ miles annually like I do, you will LOVE this car. I can't remember the last time I only stopped at the gas pump once a week, but that is the most often I have to fill up my Fusion Hybrid. With Apple Car Play, I have access to everything I need on the go.
by Michael Grieco Ford Federal Highway from Fort Lauderdale
December 3, 2018
4.5 (222 reviews)
The process was long even though I had faxed most of the information to the dealer but overall Michael made the experience great. I had been in previous only to find out that I had something on my credit that I was not aware of. Michael held the truck that I wanted until I got all the erroneous information off of my credit. They even informed me of a student incentive that I was able to get as a college student.
I worked with Tom at the Service Desk to check in my car for repair, oil change and tire rotation. He was kind, knowledgeable, courteous and helpful. My experience with him was excellent.
I worked with Juan B (?) to see about trading in my car for a newer model. He and the accounting team went well beyond expected to get me financed for a new car. He was courteous and very helpful.
Although I decided against trading in my car (I just love my current car!) I will most certainly be back to Phil Smith Chevrolet for repairs, service and a new car when I'm ready to do so...probably within the next year or two.
Very pleased with my experience.
I bought a vehicle from Phil Rault at a different dealership about 6 years ago and when I was in the market for a Ford Truck and heard Phil was working at Mullinax Ford I went right there to buy my truck. After my buying experience at Mullinax Ford I am now a lifetime customer. Thank you, Phil and Mullinax Ford!
2018 Ford F-150 Platinum Review
items that were better on earlier models
by fletch43 from Houston
May 15, 2019
5
the air vents on my 2009 king ranch and 2015 expedition are circular with possible 360 degree rotation and variable close positions. much better than those on my 2018 F-150 platinum. info system when i have the navigation in the full screen mode there is no indication of radio information. have to go to the multiscreen mode. on my 2015 expedition i can full screen map and radio information. much nicer
The most stress free car sale I have participated in. I drove many miles from Miami because David was a no nonsense sales representative. He was straight forward with getting me a deal on my new 2017 Malibu and to top it off, Eric, the sales representative who completed the deal, was cool, friendly, and knowledgeable. And, the finance manager did his part to upsell, but never did I feel pressured to purchase. My experience here was second to none. I normally don't trust sales people, but I actually felt these representatives operated at the highest integrity I have participated in. LOVED IT! QUICK! ~Shauna
2017 Ford Expedition Limited Review
Very roomy, even with 2 car seats
by lnix20 from GA
May 12, 2019
5
We traded in our Xterra, because we just didn’t have any leg room with 2 full size car seats in the back. The Expedition has extra room to spare! Love our BIG family SUV
Easy process. Upfront prices. Great customer serv.
by Ivan from Florida
December 3, 2018
2.9 (84 reviews)
For the first time had a great car buying experience. This dealership tells you exactly what their fees are and what your out of the door price is. No shady numbers or hidden fees. Furthermore the sales staff and management were very friendly and HONEST. We recently bought at 2016 Chevy and both the sales representatives that helped us were excellent. Maria Zapata (Client Service Manager) quickly responded to my initial inquiry and provided me with the information I requested. Wilberto Rodriguez was there to greet us and facilitated our test drive. Wilberto was very knowledgeable, friendly, and professional. Jose "Pepo" Gonzalez completed the sale and was also very knowledgeable, friendly and helpful. Joshua Gonzalez (sales manager) and David Martinez (finance manager) provided us with exceptional service and complimented the overall process. Already recommended them to my friends. 5 stars on follow up after the sale!
2019 Ford Explorer Base Review
Proud new owner of a Ford Explorer
by Bill98038 from Maple Valley, WA
May 14, 2019
5
Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.
Be responsive to my request for information. The firm did not make repeated calls but provided information via email that I had requested.
They were very prompt to answer my questions.
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