Used Ford SUVs for sale near Apex, NC

Great Communication and Fantastic Vehicle selection and Thorough Service Department and Sales Consultants, Recommended this Dealership

The Ford Expedition Max is an outstanding full-size SUV that combines power, comfort, and versatility. It features one of the best engines in its class, delivering impressive performance and reliability. The spacious interior is designed for maximum comfort, with high-quality materials and advanced technology that enhance the driving experience. Whether you're taking long road trips or navigating daily commutes, the Expedition Max provides a smooth and refined ride. Its ample cargo space and seating make it perfect for families or those who need extra room. Overall, it’s a top-tier SUV that excels in both capability and luxury.

Excellent customer service! Worked with K.C. helped us look at and test drive over seven cars, ordered and transferred two and returned one. He was patient with us and made sure that we got exactly the car that we wanted!

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

we had a horrible experience with a couple other dealerships in south Carolina and north carolina . we have been looking for a truck for months and thought we found a couple so we drove to moore county and on the way there they sold the prospective truck as we were pulling on to their lot out from under our feet . we had check in hand and coming in to look at and test drive they knew we were on the way to do so . they never told us someone else was in the process of buying it they just told us it was still available and to come on out they didn't even show us another truck or something equivalent frustrated and upset we drove 45 minutes one way to not see a truck we drove home . Next day we were alerted of another truck this time in south carolina so we drove another 100 miles the oposite way with check in hand to look at another prospective truck. only to get there and realize they weren't honest about the mileage or that the truck was used . they also failed to tell us that it had pulled a travel trailer entirely too big for that type of truck which raised suspicions about the condition of the truck. they also tried getting more money out of us than what they instructed our bank lender to write the check for if we decided to buy. we asked to speak with the manager at this chevy dealership he said he has been working on this since we called and knew all about the situation , but when we brought up the fact we weren't comfortable buying something that was used and had hauled something too big he was furious and didnt like to be called a liar. he also said that he was sorry we wouldn't pay the extra 300 dollars to make the deal go through . being an older couple we were tired and frustrateddthat a upstanding dealership in south carolina treated us the way they did . so we left and called the bank lender and explained what had happened she started looking for us herself and found john hiester Chevrolet of Lillington and told us to call and give it a try before we gave up . they had a brand new 23 chevy truck and it was less money. we called and was directed to ashley whom was very nice and understanding she told us she was on it and would get back to us. the next day i called back on the truck and they made the ball roll right away . we started out that afternoon 80 miles the other way hoping this was not another goose chase . we went up test drove and did paperwork on our new Silverado pickup truck much better price and way more better experience. thank you so much for your courteous professional and kind treatment it made the other 2 dealerships and frustration go away . best car buying experience ever in our 49 years of buying and driving a car . this place deserves a reward of excellence !!!!!!!!!! ive already recommended this dealership to 3 other people thank you to everyone we cant remember all your names we met that night but everyone was very nice and patient and understanding made the whole buying process worth the trip.

I am the original owner and ordered the first generation Badlands fully loaded. Liked it so much I purchased it after the lease. I have been very satisfied with performance and gas mileage. I am currently getting 25 mpg in combination driving. Plenty of tech to appease the young crowd. Navigation is easy to use and I prefer it over using Maps on my phone. GOAT modes are useful with and Sport mode is fun to play with. Looking forward to 2026 plugin hybrid version.

Great car buying experience! Everyone, including my sales associate Vlad, was friendly and knowledgeable. I never felt pressured to exceed my budget or rush through the process.

Always loved ford. Had two rangers which were gas pigs but they would go through any cold Canadian winter with ease. Had a jeep which gave me not alot of issues but one major electrical issue. Got rid of it and got my bronco. I absolutely love it. Great in the snow and the look of them is just beautiful.

I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I?ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+

I bought my 2015 Ford Edge used, from a great Idaho dealership! I drive for a living, so it definitely needs to be reliable, and it has to have power to climb the 7% grade that's over 6 miles long, just to leave town. I think for the price the quality is exceptional! The comfort and safety I feel behind the wheel is great! I would expect no less from a Ford.. and it has kept me smiling!

Amazing, caring and knowledgeable sales team! From working with Allan, salesman to find the perfect vehicle, to Kianoosh, sales manager and Tony, General manager, this was the best car buying experience I have ever had! Straightforward, now hassling, price reasonable and they worked fast. I’ve been at dealerships for 6-8 hours buying this took literally 2 hours including test drive. No pressure to buy additional packages. Great communication from the initial email with Allan online about the car! Helpful tips from the General Manager about financing. I didn’t feel treated differently as woman or taken advantage of. If you are looking for a used vehicle please check them out! I love the fact the GM Tony was hands on often you never see them! Call Allan and get started. I have my dream car!!

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

I didn't actually buy anything from them yet, but I did submit a question, and they were very responsive. I will certainly keep them in mind when I'm ready to buy!

I have a 2018 Edge Titiaum with just over 15,000 miles. Could not get the cruise control to work. Dealer just informed me it is going to need a module costing over 17,000 , plus 300.00 labor. Seems this part should last longer than 15.000 miles.

Very professional staff -- very courteous -- extremely knowledgeable. I purchase all my vehicles from John Hiester in Lillington, NC.

Traded an F-350 Tremor. While the truck could not be beat we needed a softer ride as our needs changed. The ride is outstanding and the handling is superb. The interior space is such a welcome asset. Thanks to Ford for a great product.

I apologize for just writing this about RYAN as I was here a month ago .But I have to write this.His customer service skills were EXCEPTIONAL .I CAME IN inquiring about Tires as i.had a donut on my car due to.a blowout I REALLY WAS SEARCHING FOR THE BEST PRICE ON 2 TIRES. AND I DIDNT WANT TO.SPEND A FORTUNE. HE WAS ABLE TO.PRICE MATCH AND I LEFT TOTALLY SATISFIED .HE NEEDS TO BE RECOGNIZED FOR BEING AN EXCELLENT EMPLOYEE. THANKS RYAN 🙂

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Extremely pleased with the comfort and ride on my new 2024 Ford Edge Titanium. Have previously owned two Explorers and two Edges. Thought my 2022 Explorer rode very quiet, had lots of power and very comfortable. , but this Edge is significantly better all around than the Explorer. I wish it had intelligent 4 wheel drive with the rear drive primary. I will deal with the AWD version. It handles extremely well with a solid quiet ride and tight turning radius. It has a very large 7x10 touch screen mounted vertically in the middle of the dash. You can control almost every possible setting on this. Totally loaded and worth the extra cost. It is so comfortable we can drive 13-14 hours straight though on our trips to Florida . Drive it, you won’t be disappointed.

The service staff are always great to work with and my truck was completed when promised.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Truly an efficient and effective experience at this dealership. This was my first experience with Thompson Buick Cadillac and given how things went, it will not be my last. I made it clear that I came ready to buy and they responded in a manner that let me know they heard me. I guess it explains why so many people were there the day I was there.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I have been searching for a AMG since June, 2022. I have been dealing with the mark up of these cars that go against what banks value them. One after another I end up passing a deal on one due to the owner not having the title in hand, price and delayed responses from sellers. Frustrated, I decided to do my daily web search for a AMG and calm the nerves. Little do I find, a car I once owned. Back in 2020 I ended up having to sell a few of my cars due to medical reasons and expenses. One of them was a 2005 SLK55 AMG, which I had worked on personally rebuilding/improving the Roadster. I never thought I would see this car again until I found it on John Heister's website, which this Dealership was located in North Carolina nearly 1825 miles away. I contacted the dealership quickly hoping it wasn't pending sale. John(Sales) who I had first contact with, listened to my story about the vehicle including my past ownership. I went over the details of the worked performed and the modifications I have done to the SLK. He was intrigued with my story and was interested in helping me buy this car back. Now in most cases dealing with price is always the harder end when buying a vehicle but John made it easy, working with his Sales Manager they both gave me the green light on what I would pay for this vehicle. I was so happy and with John's constant communication throughout the buying process and getting the car ready for transport I was beyond exhilarated. This was a effortless experience compared to other Dealers who have only seen customer's as a Dollar sign walking through the door or in this case thru a website haha. Thank you John, Sales Manager and the John Heister Dealership! Yours's Truly, Panzer

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Krystal Wayland she was on point and very helpful I recommend you to go check her out. Nice work

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

We were able to shop for our vehicle from website and visit the dealership on the day we chose to pick it up and turn in our leased vehicle. In and out in an hour. No pushy sales or runaround. Chris, Brandon, Rick and the entire staff did an amazing job to keep us informed throughout the entire process. We truly felt like part of the family.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Prompt reply to my inquiry by 2 salespersons working together. They were polite, knowledgeable and personal. The dealership had a broad range of high end vehicles to look at and all had good reviews of vehicle specifications and complete Carfax reports ( all were clean!). Great group to work with!

Pickup is quick. Looks amazing. Maintenance and maintenance cost is negligible. For my 40K mile service done at Ford dealer my bill was $0! You read the right. Charges well and works. Heated seats and heated steering wheel in MI weather is a blessing. I have it set where it heats up the cabin & conditions the battery on its own at my departure time everyday. It is also set up, where it doesnt charge at the time when my electric company charges a premium on electricity. No issues what so ever. I love the car.

Easy to buy with no haggle pricing. They were able to work out a deal within the payment I was willing to pay.

Bought used with 16k miles. 2 years later 52k miles. Only issue was transmission shutter. A fluid exchange service solved issues. Fluid was black. Strongly recommend transmission service every 39-50k miles. I get 32mpg on highway

I recently purchased a vehicle from John Hiester CDJR of Sanford, and I couldn't be happier with the entire experience. From the moment I walked in, I was greeted with genuine warmth and professionalism. The staff was incredibly knowledgeable, transparent, and never pushy—something that's hard to come by these days. My sales rep, Tajh, went above and beyond to find the perfect car for my needs and budget. They answered all my questions with patience and made the process smooth from start to finish. The financing team also made everything straightforward and stress-free. Highly recommend Tajh and team at John Hiester CDJR of Sanford to anyone in the market for a vehicle. This is how car buying should be!

2024 is the last year of this two-row SUV. Though it is built on an older design/platform, the Edge is the perfect commuting vehicle. The Edge gets great gas mileage and handles extremely well. The AWD system works well and from past experience with the Edge, we know it handles terrifically in inclement weather. We were able to custom order an SEL with very specific options. We loved that Ford allowed a la carte ordering and we were able to get all the extras we wanted. We are averaging over 30MPG with a couple of thousand miles on the vehicle. The Edge weighs a lot for such a compact crossover, but that’s why we like it safe and hugs the road very well. Plenty of space for a 2-row crossover, offering both excellent passenger comfort and storage capacity. We highly recommend the 2024 Edge to those needing a reliable crossover, a daily commuter, or a safe small family hauler. Consumer Reports absolutely loves this vehicle, and as a 3x owner through the years, I can confirm the reasons why CR loves the Edge. It’s been a great run for the Edge, one of the greatest crossovers ever built.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.