Used Ford SUVs for sale near East Grand Rapids, MI

Absolutely everything! Mike Rice was friendly and answered questions for me - sometimes even before I asked them! The entire process was smooth and quick. Even the financing and the paperwork done by Brittany was easy. The entire KIA team made me feel like I was their sister and not just a customer.

Pickup is quick. Looks amazing. Maintenance and maintenance cost is negligible. For my 40K mile service done at Ford dealer my bill was $0! You read the right. Charges well and works. Heated seats and heated steering wheel in MI weather is a blessing. I have it set where it heats up the cabin & conditions the battery on its own at my departure time everyday. It is also set up, where it doesnt charge at the time when my electric company charges a premium on electricity. No issues what so ever. I love the car.

It was amazing, leaving the car out for service and not having to get it there and wait was magic. Easily 4 hours found! The convenience was truly unbelievable.

I bought a 2024 Rally which is the highest trim in a Mach E . It is very fast and fun smooth on the highway and can be driven on a dirt track as well as used as an every day vehicle. My only complaint is the range could be a little better and charging should be faster because the vehicle is already in its 4th year of production other than that as a long time EV owner I love the car after a month of ownership.

This was one of the best car purchasing experiences ever! Bill Meier walked me through every step of the process. My favorite part was that he had all of the paperwork ready by the time I arrived at the lot and they delivered the car to my house! Communicating through text was the most convenient thing! Thanks again!

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

Just purchased our second vehicle in three years from Serra. They are always very helpful, I've never felt pressured, and no one could beat the deal they offered us. And a huge selection of vehicles. If you are looking for a Honda, this is the place to go.

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

It was great dealing with Bill Meier. He was very professional and did not pressure me to purchase a vehicle.

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

Stephen Robert’s was a great salesman. He took the time to work with me and explain the different options that were important to me. This car buying experience was easy. I felt like Stephen listened to me and went out of his way to ensure I was happy with the purchase. I couldn’t be happier!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

love the relaxed new facility and excellent follow up received from the service adviser

I am the original owner and ordered the first generation Badlands fully loaded. Liked it so much I purchased it after the lease. I have been very satisfied with performance and gas mileage. I am currently getting 25 mpg in combination driving. Plenty of tech to appease the young crowd. Navigation is easy to use and I prefer it over using Maps on my phone. GOAT modes are useful with and Sport mode is fun to play with. Looking forward to 2026 plugin hybrid version.

Service advisors definitely wanted to see the service done right and in a timely manner.

I love this car! I bought it used and have had it 3 yrs! I love the pick up and gas mileage! Very pleased w my little suv!

Everyone was super friendly and knowledgeable. They were able to make the repairs on my vehicle in a timely manner! HIGHLY RECOMMEND!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I have already shared my experience with a number of folks. I was greeted upon arrival, shown to the waiting area and given a number to call if I needed anything. They completed the service in record time, then I was shown out to my car - serviced, washed and ready to go. It was remarkable.

Always loved ford. Had two rangers which were gas pigs but they would go through any cold Canadian winter with ease. Had a jeep which gave me not alot of issues but one major electrical issue. Got rid of it and got my bronco. I absolutely love it. Great in the snow and the look of them is just beautiful.

They were fantastic from beginning to end. I had the privilege of working with Eli Bailey and he was quick to respond, so helpful and explained everything in such great detail. They took such great care of the whole process.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

The information I needed was online, Keith, the salesperson was very accommodating without giving any pressure. He was great to work with. Signing went very smoothly and quickly.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Associate was not pushy in regards to sale. Helped me find the right option for my budget.

Bought used with 16k miles. 2 years later 52k miles. Only issue was transmission shutter. A fluid exchange service solved issues. Fluid was black. Strongly recommend transmission service every 39-50k miles. I get 32mpg on highway

It was by far the best experience of purchasing an automobile I’ve ever had. Very courteous and helpful. I actually went to GMC dealers in Va. and NC and they couldn’t help me get the SUV I wanted. Went to Cars.com and submitted 3 notice of interest to 3 different dealers and Zeigler responded within 5 minutes. No haggling and gave me a more than fair quote. Everything went smooth and finally heard from other dealers an hour or two later. Really appreciate the professionalism. Love my truck and it was delivered today! Thank you for all your help.

Overall a very fun and inviting car! Surprised by its ease of use and quality! Enjoyed both its highway driving and off-road use. Highly recommend for anyone who's interested in a big, fast, and fun SUV.

Polite, helpful people, clean environment, decent waiting area, with coffee, tea, hot chocolate water, popcorn, and nice, clean bathroom. Prompt service.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

We had a great experience purchasing a used car through this dealership. Pete went through all of the special features of the vehicle and how to use them, got us an extra key, which from previous experience at other dealerships, just won't happen. Very nice place, received my car in excellent condition, clean and a full tank of gas. Highly recommend, nice job, Pete!

Extremely pleased with the comfort and ride on my new 2024 Ford Edge Titanium. Have previously owned two Explorers and two Edges. Thought my 2022 Explorer rode very quiet, had lots of power and very comfortable. , but this Edge is significantly better all around than the Explorer. I wish it had intelligent 4 wheel drive with the rear drive primary. I will deal with the AWD version. It handles extremely well with a solid quiet ride and tight turning radius. It has a very large 7x10 touch screen mounted vertically in the middle of the dash. You can control almost every possible setting on this. Totally loaded and worth the extra cost. It is so comfortable we can drive 13-14 hours straight though on our trips to Florida . Drive it, you won’t be disappointed.

Aaron assisted me, answered every question and respected my needs. Cody in Service heard me and was very helpful in resolving my wiper issue. I have worked with Sierra Honda for years now in buying, leasing and in maintaining my cars. I won’t go anywhere else. Their Service Dept. is awesome to work with and does quality work.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Excellent very good customer service I am purchased the GMC 1500 sierra elevation Thank you to my sale person Damon

I bought this car brand new for $15,800 and this has been an absolutely great car now !06,000 miles and it still runs great. Only a couple of repairs. during that time. I have gone across the country several times.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

New XT6 purchase; friendly, knowledgeable staff, efficient transaction process with trade in and new vehicle orientation.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.