Used Ford SUVs for sale near Whitwell, TN

Ken Bryant was friendly, patient, thorough and a very nice man to deal with in purchasing a new car. Thank you for your service and time.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

I originally bought the Car Max warranty when I made my purchase 3 years ago. The $250 deductible was hard to swallow but it was there when I needed it. Thank you Zach for great customer care. He stood behind the warranty and gave us a loaner while our car was serviced.

I love this car! I bought it used and have had it 3 yrs! I love the pick up and gas mileage! Very pleased w my little suv!

Continuing excellent service from the service group at Long is valuable. Whether it's routine maintenance or other attention needed, they work on a courteous, professional and timely manner.

Gelreat car for the most part. I got it used with 125k miles. So far so good knock on wood on engine coolant leak issues. But the only downside and i've never had major bad luck with ford. Except on those junky focus transmissions 2012 to 2018. Well I got 170k miles on it and my flex plate is bad or cracked. My understanding is the issue is cause by torque converter weld stud bolts not welded properly from factory. I have been confirmed by my mechanic that it is flex plate rattle. Whats crazy is there is a csp on it for that same flex plate rattle but im over the 120k mile mark. But other ford edges with my same 2.0 engine on the 2017 year model have a recall for torque converter welds and recalls are unlimited mileage. I think thats what caused my flex plate issue. I understand normal wear and tear but 170k mile when i have taken care of it, that dont seem fair.

I hate leaving reviews but car dealers have a excessive desire for them, made apparent by the numerous emails requesting them. So, here it is?. Overall it was a positive experience. Our salesman was friendly and personable. He answered the questions we threw at him and we communicated via text after leaving the dealership. The buying process was quick and easy especially since we paid with cash. It was a used car that we bought and there were some lights that were burnt out but that didn?t bother me because I replaced them all with newer brighter ones. Really my only gripe was that we only received one key fob with the car. We discovered this when we were finalizing the deal. So right out of the gate I have to take the time to have one made for an additional two to three hundred dollars. They did tell me that they have a guy that comes around and makes them at the dealership. My question is why didn?t they do that already? No dealership should sell a car without supplying two keys. I?m still leaving a five star review because the buying process was a pleasure and everyone involved was great to deal with. I?ll definitely consider them in the future for my next car purchase.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Salesperson (Aussie) Steve was very energetic & personable. He Insisted we test drive our gently used Impala was appreciated. Sales Manager was very knowledge about warranties products they offer.

My family and I are loving our new bronco. I had the great experience at our ford dealership. Overall our bronco car is amazing and awesome.

Hannah Gentry was professional and courteous throughout our purchasing process. We were from another state and all associated paperwork was completed at the dealer site. Hannah was patient throughout the process as it took some time for all our documents to arrive. Hannah kept in communication with us as the deal progressed. Again, Hannah was very professional and courteous regarding the purchase of our vehicle.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

The staff at Capital go the extra mile to win your business with genuine interest and sincerity. Chandler facilitated our trade and it went seamless. The sales and finance managers helped me remove our super stubborn car seat without hesitation as well!! Go see these fellas y’all. They’ll take good care of you!

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Enjoyed purchasing our new car with the professional help of our salesperson Alicia who worked hard to make sure we ended up with right car for the right price. We shopped around and received the best sales experience, information and deal at Capital Toyota.

Always loved ford. Had two rangers which were gas pigs but they would go through any cold Canadian winter with ease. Had a jeep which gave me not alot of issues but one major electrical issue. Got rid of it and got my bronco. I absolutely love it. Great in the snow and the look of them is just beautiful.

Our sales consultant, Pierre Williams, was very knowledgeable, patient, and accommodating. He explained every detail about the Kia Seltos I eventually purchased (1st time Kia owner), and assisted with digital (media, phone, navigation) setup. The Finance Director, Clyde Dempsey, equally knowledgeable, helpful and considerate. Together, they made the process as seamless as possible. Overall excellent experience, and I couldn't be happier with my new Kia.

My 2012 escape has a salvaged title. Was hit in the front. Only replacements I’ve made since purchase is the radiator and brakes/rotors. It gets me where I need to go. Good for the price I bought it. Currently has 169,000 miles on it. Can definitely drive for longer. I see many complaints about conditions of their car but that all depends on the previous owner.

A had a very good experience, Cody helped me with any questions I had. They were very transparent with the car.

Been an awesome vehicle for our needs both in town or on the highway. Has been very reliable. Haven't experienced any problems with this great vehicle.

I love my Tucson. I've had no bad experiences with Tootie the Tucson. Minor problems are repaired as soon as the problems are presented. I take my breakfast to the service center and settle down until my car is ready. I seldom wait long.

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

They worked hard to get me what I wanted within the price plus very polite

I love the size if the Edge. Big enough, but not too big. I can transport large items, such as furniture. The look is great. The interior is well finished. Enough compartments and gouges, but not overdone. I have the model that has what I think is called 'Vista View' which allows nearly the entire roof of the car to be uncovered from inside allowing a great view of the sky. It also opens which is great because I love fresh air and the feel of being outside. One of the two drawbacks I have found in approximately two years of ownership is that the transmission is not smooth at lower speeds - say under 35 or 40. Not really a problem- just a little annoying. I'm also wondering if the balkiness of the transmission now will cause any issues in later years. The second drawback for me is that the gear selector is a dial. Even after two years of using this gear selector, I have not grown uses to it. It is not at all intuitive; dials are for radios not gear shifts. I do like the car, and I'm happy I bought it. Just use this review as a heads up if you start looking seriously at an Edge.

Long has guaranteed their work for life time of my car. They did a great job in a timely manner. I would recommend them to everyone.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

I bought my son a Black 2011 Nissan Altima in April 2022. I went in after seeing the car online. Rep was VERY Accommodating and pleasant! Answered all questions, and let us drive it. Allowed me to practically keep the car ALL day and take it to the dealership for evaluation. Very easy to deal with and paperwork was simple. Highly recommended! Good car- son loves it!! Thanks again!!

I loved my Expedition EL. So much room, handled great. Perfect car for growing family. Even with 2 adults, 4 car seats and 2 kids I still had room for strollers, and shopping.

Service department is always quick and efficient at Long Hyundai 👍👍 Tandi had my santa cruz serviced quickly and provided any need to know information ... Can't go wrong with Long Hyundai from sales department to service

I purchased a 2014 Ford Edge SE new, and I still have it 8 years later. It has been an incredibly reliable and comfortable vehicle for me and my family. Would highly recommend!

5 estrellas! Excelente servicio, ya he comprado 3 vehiculos y todos han sido excelentes negocios, con muy buena atención y los precios mas baratos del mercado… lo recomiendo

Overall had been an excellent vehicle. Owned since 2010. Had to replace the drivetrain 3 yrs ago and now I believe the transmission is a problem. 142000 miles on it and might have to let it go but will probably get a newer one.

Mountain View and Chris Yancey made my truck buying experience a good one. when I ordered the truck, the sales team made sure I got the truck I wanted even though I changed the order a time or two. After the truck was built, Chris let me know it was in and made an appointment for me to come pick it up. Chris and the finance department helped me get the financing that worked best for me. It was one of the quickest and least stressful car buying experiences I have ever had.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

I could not have asked for a better experience purchasing our vehicles. We will definitely be returning in the future! I recommend Mountain View Ford to everyone looking for a vehicle and a pleasant experience!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room