Used Genesis for Sale in Ozark, MO

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Practically everything is standard on this car - items that would cost many thousands of dollars extra on other brands in this class. Very smooth ride, comfortable, roomy interior, handling is sure.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

My G80 Sport exceeds my expectations. More standard features than Audi, MB, Infiniti at much lower price. As fast as my previous Infiniti G37 Sport, but more room in back seat. The G80 doesn't handle like a sports car though, but as a cruiser, it can't be beat. The infotainment system is simple and easy to navigate (unlike the Lexus mouse like controller). It is a heavy car, so mileage isn't the best, and stock Continental tires suck, but everything else is fantastic.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

This was my second Genesis /g80,. Actually first was Hyundai Genesis. Loved loved loved it so I got a new one. Wanted something different, maybe better since I had been driving essentially the same car for 3 years. I decided on the G80 Sport for obvious reasons. I live in Illinois mind you where we have harsh winters and many pot holes. My first G80 had no issues, handled great in I climate weather and the pot holes were just a bump in the road LOL. They somehow talked me into the tire and wheel package when I financed this car for about $1,000. I never buy those warrantys. Bought my car in October and all was great until January when I had a blow out from hitting a pot home. Thank heaven I had the warranty as the tire was about $375. Needless to say, by the end of the winter I had 4 more blow outs and 3 additional tire bubbles, all by the way were covered by the warranty. I ended up complaining to Genesis directly as this was really bothering my that the Continental tires they chose for this car were so fragile. I California not a problem at all. By the way, the Continenlals drove amazing, just as they should on a car like this. Genesis did an amazing thing. They understood why I was upset and easily agreed to replace all 4 tires with Michelins. I was blown away. What customer service. Okay, so how did the Michelins do the next winter. From a perspective of blow outs, no issues at all. These tires were amazon only in that they could take almost any punishment at all. From a oerformans perspective, not so great. On a dry open road they were fine. Very comfortable as they should be. Around a corner when the pavement is a little wet, terrible. So mushy and would slide. So not what I wanted my G80 Sport experience to be. By the way, there were no other tire choices other then the Continenlals or Michelins. Next problem, tire choice and expensive often replacement. So I have this awesome looking and cinfirtavle car and it does not perform at all like a Sport version of a luxury car should. Being a Sport version, the tires are staggered. Meaning the back tires are wider 275s and the fronts are 245s. This why we couldn't find a tire company who had both sizes I needed. So a problem. With staggered tires in any sport car mind you is that they can't be rotated only moved from side to side. What this means is that a 45,000 mile tire might only get you 21,500 miles. So for me it means replacing these expensive, terrible performing tires every 13 or 14 months. If it was a Corvette, I would know this going on and would hope I wouldn't have 8 tires replaced the first year. But I guess replacing the tires is just part of the deal when you buy a sports car or even a sport version of a luxury car. Would have been better, a lot better if the Michelins performed better. I guess my advice is never get staggered wheels on a car without knowing that you have to replace in half the tire rating milage. When buying a car with low profile, performance tires, never buy the Continenlals. Again, the regular Continenlals may be just fine but the low profile tires, in the northern states are not a good value. So so frustrating to have an awesome car that suckered at $60k mind you (not what I paid) and have the frustration of flat tires every 3 weeks and the inconvenience of it (thank G-D I took the warranty). And then have a car that performs terribly on squishy tires that have to be replaced every 13 or 14 months. Tobtell you how much I love this brand, I am work G with the sales manager to take what equity I have and roll it into a new G80 3.8 AWD Ultimate with matching tires. My paymwnt will be just a little higher and I would start payments over at 60 months. I am however getting 36, 000 more miles of free maintenence, fresh brakes which would be replaced in 8 - 10 more months, fresh set of 60,000 mile rated tires that can be rotated. Yes the whole ordeal cost me some money. I however learned a few valuable lessons which I wanted to share here in cars.com

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Can't wait for the 2020 model so I can buy it. This car is in my view exceptional. It blows away the Lexus, Audi and Jaguars I have owned previuosly

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

This is my third Genesis. I have the tech version and like it very much. The ride is very good and all the buttons and features work well.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

Has all of the bells and whistles you ever wanted. Excellent value for the money. Great exterior and refined interior. Outstanding warrantee and service offer.

Had an excellent experience at Corwin Dodge locating and leasing a 2017 Ram Truck. Salesman Jon Sauchuk was very helpful from the time I first visited him and told him what I was interested in, they didn't have it in stock, but found at another dealer 200 miles away. Had it within 2 days, exactly what I wanted. Jon was great at helping with all the features on the truck which has every option. Would definitely recommend Jon and this dealership

While rated as mid size it more spacious and longer than most cars in its class. Spacious rear seat. One Negative. Very large rear view mirrors great a blind spot especially on the left.

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

This car is an unbelievable purchase. The ride, sound, pickup, standard features are all top notch. Warranty is exceptional. We couldn't be happier with our purchase. I highly recommend a Genesis

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

I used to drive a BMW. My opinion is the Genesis is the ultimate driving machine. Has all the bells and whistles and more comfortable than my Bmer.

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

I've tested BMW, Mercedes and Audi, and this Genesis still continues to impress me! Attention to detail, reliable and dependable performance, and more luxury for the cost than any other vehicle I've driven. The after sale and service/maintenance experience is also outstanding and continues to reset the standard in the industry!

The sales staff at Vroom were a pleasure to work with, we were from Maryland and hesitant to purchase an Audi A6 TDI without seeing it first. We also planned to trade an older car as well and Vroom took care of everything, we took pictures of our car and sent them in for the appraisal, the process took about 15 minutes but the offer was lower than what CarMax had offered a few months before, we took it back to CarMax and received the new offer. Vroom adjusted the initial offer without any problems. The final numbers and financing were agreed upon and Vroom sent the paperwork to be signed with highlighted areas to avoid any confusion. They included a self-addressed pre-paid over night envelope to make things easy. Shipping was flawless, Vroom sent multiple pictures as the Audi was being loaded and included the drivers contact information. We received a call about 24 hours prior to the scheduled delivery asking if we wanted to accept delivery on a Sunday instead of Monday, the early delivery was perfect for us and the driver kept us updated on his progress, we received multiple calls and even had a final call saying he was 5 minutes away. It was impressive to see a tractor trailer with cars pull up to the house, total time from arrival to leaving with our trade car was about 30 minutes. The driver unloaded the Audi and we did our walk around inspection and accepted the books, keys, etc. then did an inspection of the trade vehicle, handed over the keys and let him load it. Most impressive was the after sales support, Sirius needed Vroom to activate the trial subscription; I sent an email and had a response with minutes. We also asked for a status update on our plates, the temp tags were still good for a couple more weeks but we wanted to make sure the tags were on the way or let them know to extend the tags. The sales staff at Vroom called the house within an hour and said tags would arrive later that week. Overall, the most enjoyable experience we've had buying a vehicle, no hassles from the staff, delivery to your door on the weekend, and surprises after receiving the vehicle. We were skeptical at first, the process sounded too good to be true but was exactly as advertised actually better than advertised, we'll definitely use them again!

Listen.....Listen to me when I tell you that you're an idiot if you don't buy this sedan for any other reason than you don't like the styling. This vehicle is an absolute home run, out the park, first attempt for Genesis! And I say Genesis because its unlike anything labeled Hyundai. At no point will you feel that you're NOT driving some fancy well known luxury brand, nor will all the attention you garner allow you to think otherwise. From build quality to driving dynamics, this xxxx car rocks! The features that are packed into this car at it's 50k tag (38k w/ friends discount) is just unbelievable. And my driving experience is something I haven't had since my beloved E92 Beemer. You're gonna get pointed at, stares, pics, questions, dates lol, the works! This thing has presence peeps, and it knows how to be lux when it's time, and a bad xxx sports sedan when summoned. Only complaint, I'm 6'2" and someone over 6 feet driving, and your in back, not so comfortable. But under 6ft should be fine. I just love this car man, and truly feel that its ACTUALLY worth the 62k BMW wanted to charge me!!!! If this is indication of whats to come from "Geni", germs should be worried! Dont be shallow folks by saying "It's a Hyundai", this is "beast" worthy!