New and used 2026 GMC Sierra 1500 Denali trucks for sale near Merrifield, VA

Straightforward experience diagnosing a check engine light as a catalytic converter failure. Promptly replaced under warranty. Took only two days including shipping the new part for a discontinued car!

We had a surprisingly (for me) good experience at Koons Chevrolet. Our salesperson Abdelilah was not pushy at all but informative. We never felt rushed, something that bugs me at a lot of car lots. Would definitely visit again.

I was impressed with the service we received with the dealership employees involved with the sales and trading of our vehicle.

I bought a new GMC AT4. I ordered it and while it took a few months, my salesman, Zak, and the Sales Manager, Josh, kept me posted along the way. The truck was just as a I ordered! Zak was very knowledgeable and walked me through all of the options. The entire sales team, including Jordan in finance, were very polite, helpful, and thanked me for my business.

I recently purchased a 2023 Ford Transit from Koons Clarksville, and I couldn't be happier with the experience. Randy was my sales rep, and he was incredibly helpful and attentive from start to finish. He answered all my questions, kept the process smooth, and made sure I felt confident in my purchase. I appreciated his professionalism and patience—especially with such a big decision. The team at Koons made everything straightforward, and I’m thrilled with my new van. Highly recommend!

My 1st visit since 1979 well I have nothing to say except I found my new dealership. The service writer was fast and got my car in and they repaired it in no time.

High quality customer service and I'm very grateful and appreciative with the outstanding service that the advisor Takesha Porter rendered.

Jean is a super star and was the only reasonI ended up purchasing the vehicle. Jean listened, wasn't pushy and should give lessons to others on sales techniques. Excellent communication and great conversation. Michael is great and John was pleasant to deal with also.

Not really sure I understand but the GMC maintenance that I bought through a different dealership wasn?t as straight forward with other dealerships but she still made it a very easy experience. She explained how the maintenance contract works so moving forward it will be easier. While I did end up paying for service I am still very satisfied with the service that I received and I felt like I was well taken care. I will continue to use this dealership due to the level of of care I received. Great service!

Excellent customer service. Maintenance/service was completed quickly and professionally. Customer service representative was outstanding and knowledgeable . Tracked the service process and reported the status. I will return for future services.

Very helpful. Usual good service. Fully recommended. I was kept fully informed about the service and cost. No surprises. I was quickly notified about the progress of the work.

Salesman (kash) was good. I didn?t feel pressured, environment was pleasant, my trade in was fairly priced. I will go back to the dame dealership in future when they have the type of car I want.

I?ve taken my cars to get serviced at this location for years. Most recently my new Encore GX and so far they?ve met my expectations even when there are issues they?ve been quick to solve them.

Sales persons were very informative and provided quality service. Sales manager took time to confirm eligibility for all possible rebate offers. Financing took time to answer all questions and reached out for confirmation on questions from customer.

I am one to do my research for not just an appropriate vehicle, but a honest dealership. Many bait-price you into their dealership though ads, where upon entering the buyer's process become overcome with dealer fees. Yes, here they had fees, both state required and dealer processing. The difference, the dealer's fees were practical and reasonable, not overcoming of any savings offered. Too, they were openly disclosed upfront for full awareness of the cost for purchase. In addition, I was able to find a use, under manufacturer warrantied vehicle with low mileage, at a price on the low end of the fair market scale. In summary? Here you can purchase high quality vehicles at a reasonable price, while receiving respectful customer service with an honest approach?a dealership of choice.

They went above and beyond to give me the best deal out of multiple dealerships I had inquired about on purchasing a new truck. Sacramento the GM was amazing and a man of his word. His entire staff was awesome

Bought a new car. The car salesperson was awesome. First, I called to check the availability. It was in stock; 1 hour later, it was sold and he called me to let me know. Thats okay because that car was heavily discounted. I contacted him again for a car with higher trim. Over the course of one week, he worked with his manager to get me the best deal. I bought the car the following weekend. The car salesperson showed great patience, treated my family with respect and kindness. The dealership paperwork process was straightforward. No headaches. I finished in 1 hour.

Customer service is always great at Criswell. They are communicative and knowledgeable. I would highly recommend them to anyone who needs their GM vehicle serviced or repaired!