New and used 2026 GMC Sierra 1500 Denali trucks for sale near Rose Hill, VA

Straightforward experience diagnosing a check engine light as a catalytic converter failure. Promptly replaced under warranty. Took only two days including shipping the new part for a discontinued car!

Excellent customer service. Maintenance/service was completed quickly and professionally. Customer service representative was outstanding and knowledgeable . Tracked the service process and reported the status. I will return for future services.

The experience was very nice. The employees were very friendly and helpful. I left the dealership quite happy with the results and my vehicle.

Salesman (kash) was good. I didn?t feel pressured, environment was pleasant, my trade in was fairly priced. I will go back to the dame dealership in future when they have the type of car I want.

High quality customer service and I'm very grateful and appreciative with the outstanding service that the advisor Takesha Porter rendered.

I?ve taken my cars to get serviced at this location for years. Most recently my new Encore GX and so far they?ve met my expectations even when there are issues they?ve been quick to solve them.

Bought a new car. The car salesperson was awesome. First, I called to check the availability. It was in stock; 1 hour later, it was sold and he called me to let me know. Thats okay because that car was heavily discounted. I contacted him again for a car with higher trim. Over the course of one week, he worked with his manager to get me the best deal. I bought the car the following weekend. The car salesperson showed great patience, treated my family with respect and kindness. The dealership paperwork process was straightforward. No headaches. I finished in 1 hour.

I felt really welcomed from the moment I walked in Alex was very knowledgeable of the particular truck I was looking for and went above and beyond to make sure that I got just that. Overall I am completely satisfied.

My 1st visit since 1979 well I have nothing to say except I found my new dealership. The service writer was fast and got my car in and they repaired it in no time.

Customer service is always great at Criswell. They are communicative and knowledgeable. I would highly recommend them to anyone who needs their GM vehicle serviced or repaired!

All staff made us feel very relaxed from the beginning. Courteous, professional and respectful regarding any and all questions. PZ was the salesman and had a great sense of humor too. All employees we came into contact with introduced themselves and offered a handshake. Process was quicker than most and gave us the sense of being appreciated customers. The car is my grandson's and I am relieved that he has done business with such a pleasant dealership since he does not live close by. I am confident they will continue being willing to help with any issues he may encounter in the future.

I came in to get a recall item fixed and met Carlos. He was great to work with. He got the car in at the assigned time and I was out of there before the quoted timeframe. Great customer service. Thanks Carlos!!

Jean is a super star and was the only reasonI ended up purchasing the vehicle. Jean listened, wasn't pushy and should give lessons to others on sales techniques. Excellent communication and great conversation. Michael is great and John was pleasant to deal with also.

Most people don?t think of a dealership for routine maintenance but Koons Manassas as an excellent place to start. Prices are fair. Service is done on time and pricing is very transparent. Give these pros a try.

Not really sure I understand but the GMC maintenance that I bought through a different dealership wasn?t as straight forward with other dealerships but she still made it a very easy experience. She explained how the maintenance contract works so moving forward it will be easier. While I did end up paying for service I am still very satisfied with the service that I received and I felt like I was well taken care. I will continue to use this dealership due to the level of of care I received. Great service!

I am one to do my research for not just an appropriate vehicle, but a honest dealership. Many bait-price you into their dealership though ads, where upon entering the buyer's process become overcome with dealer fees. Yes, here they had fees, both state required and dealer processing. The difference, the dealer's fees were practical and reasonable, not overcoming of any savings offered. Too, they were openly disclosed upfront for full awareness of the cost for purchase. In addition, I was able to find a use, under manufacturer warrantied vehicle with low mileage, at a price on the low end of the fair market scale. In summary? Here you can purchase high quality vehicles at a reasonable price, while receiving respectful customer service with an honest approach?a dealership of choice.

Very helpful. Usual good service. Fully recommended. I was kept fully informed about the service and cost. No surprises. I was quickly notified about the progress of the work.