New and used 2026 GMC Sierra 1500 trucks for sale near Severn, MD

I posted a few weeks ago about our purchase experience being very good. Two days later, we had a strut come loose from our rear hatch, which was likely just incidental to some factory line production issue. It dented the rear roof pretty badly and messed up the sheet metal on the hatch. I emailed the dealer immediately to tell them it had happened and I would need help Monday morning first thing. The dealer President himself replied to the email over the weekend, reassured me it would be fixed, they called me right a 9 AM Monday, got me a loaner with no hassle, I swapped out cars in 5 minutes, and they fixed my Acadia so I couldn't even tell where it had happened within a week. No questions, no issues, no hassles. They were all very professional and wonderful to deal with. They went above and beyond my expectations.

Purchased a 2017 Acadia Denali, Everyone I worked with did everything they could to accommodate my request. There was absolutely no pressure to by the automobile. Great place to do business.

Kevin Bacon is reliable and trustworthy. I depend on his expertise for my 2006 Buick Lucerne to operate safely, reliably and efficiently.

Brian was great to work with no pressure to buy, Told him what i wanted and he was great at making it happen, He wants me to call if any problems so that we are happy, Paper work was quick and painless, Love my new Yukon Denali,

Recently I took my 2011 terrain back for repairs for the 2nd time. After facing a bill of $492.00 Mr. Bacon understood my problem and told me "don't worry , the parts are on the way and your window will be fixed. He later told me that they want me to pay $100.00. I told him my 1st visit was within my warranty and I shouldn't even have a bill. Later he came back and told me "you're good". I thanked him for his services. I will call Mr. Bacon for future services.

The experience was very nice. The employees were very friendly and helpful. I left the dealership quite happy with the results and my vehicle.

High quality customer service and I'm very grateful and appreciative with the outstanding service that the advisor Takesha Porter rendered.

Straightforward experience diagnosing a check engine light as a catalytic converter failure. Promptly replaced under warranty. Took only two days including shipping the new part for a discontinued car!

I recently purchased a 2023 Ford Transit from Koons Clarksville, and I couldn't be happier with the experience. Randy was my sales rep, and he was incredibly helpful and attentive from start to finish. He answered all my questions, kept the process smooth, and made sure I felt confident in my purchase. I appreciated his professionalism and patience—especially with such a big decision. The team at Koons made everything straightforward, and I’m thrilled with my new van. Highly recommend!

Excellent customer service. Maintenance/service was completed quickly and professionally. Customer service representative was outstanding and knowledgeable . Tracked the service process and reported the status. I will return for future services.