I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!
The service rep, Tom Furrey, was extremely polite and efficient. He explained the cost and the appropriate time needed to do the service I requested. After the service work was complete he mentioned other service work the car needed The waiting area was clean and refreshments were available. I highly recommend Ft Mill Hyundai.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification. Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.
I called on a Friday and my service advisor was able to get me a Saturday service appointment! I know that’s not easy. Rhonda always comes through for me. I usually give her more notice. She makes me feel valued as a customer.
Excellent Customer Service, Stuart Rayle is the Be
by Jeannine from Kershaw, SC
August 11, 2018
Stuart was so nice when I first called to ask about the vehicle. I went to purchase the vehicle and was given top of the line service. He came out in the ran to get me and my family out our car. He offered us snacks and drinks while we waited. He careful explained all paperwork to us. I will be sending many people to Stuart in the future
The individuals we worked with, Mr. Tony Stewart, Mr. Chris Fisher, and another young salesman, were so very nice and helpful! They got us the vehicle we wanted, at, we believe, the best possible price, helped facilitate all the paperwork and changes to our insurance to cover our new car, making this a happy, stress-free experience for us! We LOVE our new Buick Encore!! Thank you so much, Ben Mynatt Buick Team!!
it was a pleasure to buy a car from Ben Mynatt GMC
by L Woodall from New London, NC
February 10, 2016
Ben Mynatt is an excellent dealership. My experience was very positive from the first time I called about a car I had seen online until I signed the papers for a new Acadia. The entire well trained staff was professional, friendly and very helpful. They make buying a car a pleasure instead of a nightmare.
Tony Stewart is an excellent salesman. Very courteous and helpful with the purchase of my vehicle. He told me what could be done to my satisfaction, and made it happen. Every sales person was courteous and showed concern for my comfort while at the business. This business is not like a lot of other places that I have visited in my lifetime. There was no pressure, no directing me away from what I wanted, not a long and drawn out process. Truly customer oriented and they helped me achieve my goal of purchasing the vehicle of my choice. Thank you Mr. Stewart. Thank you Ben Mynatt GMC Team.
Most all of my experiences with this dealership have been excellent. I have been most happy with the Buick service dept. They always go above and beyond to address my needs and even help me to prevent future problems. Over the years, Gary, Chad and Neil have been most helpful. Thank you. Debbie N.
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