Used GMC Terrain for sale near Northfield, IL under $20,000

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I had my 2020 Terrain for 5 years before I had any major issues out of it. My brake booster needed replaced. After about a month of it being out the shop someone hit and totaled it. Very sad day. I love my Terrain

The Best and Easiest car buying experience. Darien Ivery was our salesman. Very Friendly and so helpful from first contact to last. Jim Casey the business manager was also very friendly and helpful. NO GAMES!!! Both men were honest and upfront about everything. That is an extraordinary thing to find when buying a car!

We love our GMC Terrain !! We recently purchased from former Mike Duman in Suffolk, VA which is now Priority Mitsubishi our salesman Mr.Knight is highly recommended He’s a man of God, great respectable person, and very professional!! Whenever you are in the area and you’re looking to purchase a vehicle contact Mr.Mervis Knight !!

Nathan and Kevin was great. They made the car buying experience very simple and made sure that all of my questions were answered. Im very happy with my new Envista.

Our 2021 Terrain SLT is really a nice auto. Gets great 30 MPG approximately, But, 0 to 60 is lacking horsepower. Great Little highway auto. Comfortable.....

Brought my my car in for normal service and Mark Took care of me. He was great. He pulled up my history on my car and made recommendations for what I needed and explained everything they would do. Also gave me approximate cost of service which was Very close to his quote. Work was done very quickly. Just a great experience. I will be back for my next service when needed. Also everybody that works there were very friendly .

Bought the car CPO in summer 2021 with 38k miles. Now being summer 2024 with 90k miles and I’ve mostly had good luck with the car and its components. I have the extended warranty through 100k miles but I feel like all American cars are built to fail after the warranty runs out. Overall great car: I have the 2.0L turbo engine with 9 speed auto and AWD. AWD is great when turned on, grips the road well, and to be honest the 2.0L has a TON of power; way more than you need for a compact SUV! I had a quick issue around 65k miles where the service traction control and stability light came on for 15 minutes. Dismissed itself and haven’t had an issue since. At 75k miles, it was during the winter time, the car would display “park break realized” and “service traction control” when the auto start stop would kick back on (there’s no way to shut off the auto start/stop system). No issues and lights but the messages would pop up and dismiss themselves. Little did I know it was my battery dying and my mechanic said “some wires were loose” and he tightened them up. Haven't had an issue since I got a new battery. Last thing that happens is sometimes when you have Apple CarPlay going and you unplug the phone, the infotainment system will freeze and no Bluetooth, usb, or CarPlay will work for the reming duration of the ride unless you stop the car and let it sit for at least 30 minutes. Simply shutting it off and turning it back on never worked. Overall I give this car a good rating for 0-100k miles. I am pleased with the car but looking for something bigger soon. I think I did overpay a bit for it ($30k for 38k miles) since I got it summer of 2021 when new cars were nonexistent!

Excellent communication with my service advisor Robert. Timely work, and competitive pricing. I would recommend and do recommend this dealer to friends. i will use them myself in the future.

Great vehicle, 65,000 miles and not a single issue, hoping to get atleast another 100k miles out of it. Extremely reliable. A family member of mine bought a Honda that broke down at 16,000 miles and got stranded. Would absolutely recommend a 2018+ terrain

I recently assisted my daughter and her husband in purchasing a new Chevy Trax at Golf Mill Chevrolet and it was one of the best new car buying experiences I have ever had. I contacted Christopher over the phone based on his excellent reviews and set up an appointment and from that point forward I was extremely impressed with Christopher's communication, honesty, product knowledge and professionalism. On the second contact both my daughter and her husband were able to be there and they too were very impressed and satisfied and they purchased the vehicle. Christopher is very detailed to make sure all steps of the purchase and delivery process were completed including a tour of the dealership service department and introduction with the Service Manager and Service Advisor. All other employees we encountered at the dealership were also very friendly and efficient - finance, sales manager, cashier and other sales staff. I worked for GM for 31 years and purchased many, many new GM vehicles and again this was one of the best ever purchase experiences!! Bill S

I purchased my 2016 GMC Terrain SLT in 2018 as a gently used vehicle with only 21,000 miles on it. I never had issues with it. I kept it regularly serviced and had to replace tires. At now over 93,000 it has been a comfortable and very reliable car. The only feature I wished it had was rear air conditioning. Living here in the SE it gets hot and it takes a “minute” to get the back of the vehicle cooled down. However, I rarely have back seat passengers, and thankfully, the really hot weather lasts only a few months! I have been very pleased with this car and would recommend it to others. I traded it in a week ago for a larger car only because I need the room for a grandchild, and my elderly parents.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

I leased this car before deciding to buy. Its a reliable vehicle and I have never had any break downs since I have had it.. just regular matenance

So far test drove a Honda and enjoyed it, will come back on Monday to make the deal. They are pleasant to deal with.

I brought my 2011 GMC TERRAIN 2 MONTHS AGO WITH ONLY 94000 MILES ON IT THIS IS THE BEST INVESTMENT FOR A USED CAR I EVER MADE

Great experience friendly advisor brought in for recall while I waited vehicle was done in half hour very satisfied I was also notified of work I will need in the future

I really enjoy the Terrain. Traded in our beloved Mercedes R350. It was dream to driving on the highway. Our list for new vehicle was easy to get in and out without climbing up or down. No leather seats, hate leather seats, panoramic roof, engine power, get up and go, some luxurious in the vehicle, an easy info console. Before we took a test drive, we did our following tests. How easy to get in and out of the vehicles, leg space (our son is 6'4"). Only wanted two row seating, comfort seating. We checked all other makes. Spend awhile day going from different Dealerships of different makes and models. Didn't want to speak to car salesman, just let us do our preliminary test, on different makes and models. Then we look at the warranties. Finally took take a test drive. Was blown away at the get up and go of the Terrain, pleasantly surprised at the safety features and options it comes with. After almost a month, trips outside the city to the mountains and back. We are really happy with the purchase of the Terrain. Seven years warranty bumper to bumper, ten years on the powertrain. The true fuel economy really surprised me, it doesn't bother me that I have use 91 fuel because of the 2 liter engine. Had to use it on the Mercedes so no change there.

Bought a civic. Emad was helpful, knowledgeable, and not pushy. The price was good based on market averages. Negotiation part was fine but what negotiation is really fun. Chelsey in the finance department was the most helpful and cheerful F&I manager I’ve met from buying cars for years. Store is clean, small lot, but busy road for test drive. Only issue for the general manger, invest in a real coffee unit—other Honda stores in the area have great coffee selections, would have love me a flat white

This wasn't the vehicle I'd gone to the lot to see... But it was parked 2 vehicles down, and the price was $3000 cheaper!! It even has more bells and whistles than the Toyota I'd initially planned on getting. Awesomeness!!

Great experience, saw car on line, contacted dealer online representative, make the appointment, went to dealer met with salesman . Was able to agree in price and condition. Bought the car. Overall , Great buying experience

Extremely happy. Ride comfort, controls, comfort, looks, quietness, Quality. They should've kept the 2.0 turbo. But this engine not bad at all. Can't wait to get another.

Amazing as always! Paul and his team always take care of me and the process is efficient.

I have owned 5 of the 2018-19 terrains. I have had the 1.5 gas, 2.0 gas and the 1.6 diesel. The power on the 2.0 is awesome. Mileage on the 1.5 is good. Mileage on the 1.6 diesel is great. I have 336,000 miles on my diesel. It has had lots of issues due to emissions and transmissions. Last week it got a new engine as well. The car is a great car but I would recommend the 1.5 gas for most people. The terrain is comfortable and makes a great work or travel vehicle. Size is easy to park with plenty of leg room.

Very simple. Every aspect of my purchase was simple and straightforward. Bruno my salesman and Kevin the Manager went above and beyond from the moment I walked in. Well done.

I fell in love with my GMC Terrain when I test drove it and have not lost that loving feeling! I have received tons of compliments on it.

Excellent service Professional service Quick service Polite customer service Excellent customer communication Very detailed repairs

I'm 6-4 so I'm looking for a comfortable vehicle that's easy to get in-and-out of plus is high quality. I don't buy new cars and in our 40 years of marriage it's the nicest used car we've purchased.

Very professional, friendly, and made the whole experience easy and enjoyable. I truly appreciate professionalism and positive attitude. Wishing you all the best.

2015 GMC Terrain Review – Reliable and Comfortable SUV: I purchased the 2015 GMC Terrain as a reliable daily drive, and it has exceeded my expectations in many ways. The interior is spacious and comfortable, with high-quality materials that give it a premium feel. The seats are well-padded, making long drives enjoyable. In terms of performance, the Terrain delivers a smooth and stable ride, with responsive acceleration that meets my needs. The fuel efficiency is reasonable, which helps with long commutes. The exterior design is bold and distinctive, giving it a strong road presence. Reliability has been solid, with minimal mechanical issues over the years. Maintenance has been straightforward, and the vehicle has held up well. Additionally, my purchase experience was fantastic, thanks to Claudia Reid/Sales. She truly took the time to negotiate pricing and ensure I got the best deal possible. Her dedication and professionalism made the entire process seamless. Overall, the 2015 GMC Terrain is a great choice for anyone looking for a comfortable, spacious, and dependable SUV. Would I recommend it? Yes, especially for families or commuters seeking a balanced vehicle. Thank you, Auto Club of Edison!

I recently purchased a car and had a great experience. The team was incredibly helpful and always available to answer questions, never pushy or pressuring me to buy. Excellent service all around. Highly recommend.

I brought this truck in 2019. I kept taking it back to the dealership to get tweaked several times. Once it was figured out, never got any problems ever again. A little weak on the power side, but, other than that, its a magnificent vehicle. A total work horse. Great on gas. It is totally worth it.

They responded to my questions right away and followed up with. When did I want to test drive? The vehicle I did change my mind about the car and informed them of my decision so they were just fine. Thank you very much.

LOVE< LOVE< LOVE< LOVE< LOVE< LOVE< everything about my SUV, wouldn't trade it for the all the money in the world, and trust me...The Dealers keep reaching out trying to get me to TRADE because it only has 54K miles on it. They always say it's because it's in great demand. I'm sure it is.

I absolutely love my vehicle. It is reliable and comfortable. I recommend this vehicle to anyone that wants an SUV and is looking for a change.

The staff was wonderful! Courteous, professional, and got the job done in less time than I had expected!

Roger was very attentive and helpful to me. He made sure to address all of my questions, too. The service was fast and efficient. Thank you, Roger!