Used GMC Terrain SUVs for sale near Merrifield, VA

The salesman, Mr. Hernandez, was extremely friendly, patience, and very knowledgeable of the Kona. He explained the Kona's feature which I didn't discovered or remembered from our exhaustive research of the vehicle. He explained how to use these features before and during the test drive. Mr. Hernandez did more than selling the vehicle to us. He sold Koons. They should be proud to have such a salesman on their staff, kudo. It's a team effort at Koons, the salesman, sales manager, and the financing manager. We didn't finance, but the paperwork was handled by the financed manager. It's all digital and we were given a flash drive with images of the signed documents. It's our first time buying from Koons. We started out with our long time Hyundai dealer from whom we had bought new vehicle previously. We made an offer which they accepted, then they said, "we made a mistake in MD vs VA sales tax." We are from MD buying from a VA dealership. Fair enough, it was an honest assumption mistake, but they didn't come back with an updated price. We had no time to waste, so we went to Koons. We could have financed and then paid it off after a few payments to take advantage of the HMF $1,500.00 incentive, but the time and effort weren't worth it. We paid cash.

Bought the car CPO in summer 2021 with 38k miles. Now being summer 2024 with 90k miles and I’ve mostly had good luck with the car and its components. I have the extended warranty through 100k miles but I feel like all American cars are built to fail after the warranty runs out. Overall great car: I have the 2.0L turbo engine with 9 speed auto and AWD. AWD is great when turned on, grips the road well, and to be honest the 2.0L has a TON of power; way more than you need for a compact SUV! I had a quick issue around 65k miles where the service traction control and stability light came on for 15 minutes. Dismissed itself and haven’t had an issue since. At 75k miles, it was during the winter time, the car would display “park break realized” and “service traction control” when the auto start stop would kick back on (there’s no way to shut off the auto start/stop system). No issues and lights but the messages would pop up and dismiss themselves. Little did I know it was my battery dying and my mechanic said “some wires were loose” and he tightened them up. Haven't had an issue since I got a new battery. Last thing that happens is sometimes when you have Apple CarPlay going and you unplug the phone, the infotainment system will freeze and no Bluetooth, usb, or CarPlay will work for the reming duration of the ride unless you stop the car and let it sit for at least 30 minutes. Simply shutting it off and turning it back on never worked. Overall I give this car a good rating for 0-100k miles. I am pleased with the car but looking for something bigger soon. I think I did overpay a bit for it ($30k for 38k miles) since I got it summer of 2021 when new cars were nonexistent!

Walked me through everything and helped me get the right car with a great warranty. When I called diego answered the phone and helped me with my application and then yaya called me back and explained everything to me. Also diego thanks for helping me get the car delivered!

I brought this truck in 2019. I kept taking it back to the dealership to get tweaked several times. Once it was figured out, never got any problems ever again. A little weak on the power side, but, other than that, its a magnificent vehicle. A total work horse. Great on gas. It is totally worth it.

Went in looking for a car. The sales staff were no haggle, friendly, and accomodating! Super nice people! I would highly recommend them to anyone looking for a used car. Didn't feel pressured at all and they were very friendly, up front and honest!!

One of the most attractive looking t cars GMC has ever designed. Looks just like a Lexus. Extremely roomy. Love every aspect of my Terrain.

The way car buying should be!

We purchased the Denali Terrain 2023. The car is great. I have had four knee surgeries and needed a car to get in and out easily and comfort seating. The controls for adjusting the seat just the way you like are great. I am troubled also by back problems and totally love the heated seat when needed. Sometimes I just want to ride around and turn the heat on and adjust seat so my back feels better. The different controls and are numerous. I love the safety control warnings and info with traffic. The screen is fabulous and helps so much. When ever I park I like to drive in and park and then hold on brake put it in reverse so the screen then comes on and shows how I parked. I like the levers in cargo area for putting seats down and also like how flat they sit. Plenty of room. The back seat is roomy even when person in front is back. Enjoy being up higher than a vehicle. I feel I can see more and it also makes me feel safer. The Terrain looks beautiful and love all the chrome in front. The car seems bumpy but not as bad as our last. The roads are in rough shape here. It has a lot of pick-up my husband demonstrated that to me and he wont be doing that again unless it is necessary. It is a turbo 4 cylinder and can not believe the power you feel. All in all Iove the car and getting good mileage. Purchased car from Boucher in Waukesha. They were not pushy. Explained everything in detail and were very fair. Great place to purchase!

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

We are very happy with our Terrain Denali. Our first choice was the 2023 Lincoln Corsair 1a but there are no in inventory. The Terrain Denali was 1b. Great styling exterior and interior

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

I fell in love with my GMC Terrain when I test drove it and have not lost that loving feeling! I have received tons of compliments on it.

Everyone was Friendly, polite and attentive. There was no pressure. The whole team worked very well together. I was always able to reach someone and the deal was completed quickly at the price agreed upon. One of the quickest, and most satisfying automobile buying experiences that I have ever had.

25 000 miles on it so far No issues at all Power is fine Bluetooth is terrible Memory seats need work Lumbar is a bad design

Great to work with Spence and Tony while purchasing my wife's new VW Golf. I was a little stressed having my two young kids with me, but they were more than accommodating and understanding. Spence is on top of his game and knows VWs inside and out; super professional and approachable. Tony was the sales manager and was able to make the buying experience quite comfortable. Toss any preconcieved notions of "typical" salesman tactics, this man wants you to leave satisfied. We came in already knowing exactly which car we wanted, so perhaps that added to the ease of the transaction. I have no doubt that even an uncertain buyer would have a great experience as well.

This wasn't the vehicle I'd gone to the lot to see... But it was parked 2 vehicles down, and the price was $3000 cheaper!! It even has more bells and whistles than the Toyota I'd initially planned on getting. Awesomeness!!

Marvin the manager was great! He was very kind and professional. Car buying is a long process, but Marvin made sure things moved quickly as well as making sure i was comfortable.

Larry Williams at the Waldorf Chevrolet Cadillac dealership showed wonderful customer service for my purchase of the 2024 CHEVROLET TRAX 1RS FWD. He was very patient and kind to me and my mother. He fully explained all of the details of my car and made the purchase very easy and comfortable. I would highly recommend his services to anyone looking to buy a new car for the first time.

I have owned 5 of the 2018-19 terrains. I have had the 1.5 gas, 2.0 gas and the 1.6 diesel. The power on the 2.0 is awesome. Mileage on the 1.5 is good. Mileage on the 1.6 diesel is great. I have 336,000 miles on my diesel. It has had lots of issues due to emissions and transmissions. Last week it got a new engine as well. The car is a great car but I would recommend the 1.5 gas for most people. The terrain is comfortable and makes a great work or travel vehicle. Size is easy to park with plenty of leg room.

Real professionalism! Bought our new Telluride and had the best experience at Fairfax Kia. Flo in Finance went above and beyond in explaining everything we were signing and made us feel so welcomed. Our salesperson was so knowledgeable and showed us all the features these new cars have. We are super elated!

The GMC Terrain is a very dependable auto that I have had no issues. The model is the AT4, which has the headsup display. Interior is nice with leather and all the electronics options.

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

To be honest, this SUV impressed me with the great performance even with the small 1.5 liter engine, and huge space inside, it rides like a bigger vehicle, very responsive on the highway and very quiet cabin. My wife really liked it.

Great vehicle for traveling. Plenty of room for luggage and a small dog.. Very comfortable, The only thing I don't like are the vertical AC vents. I would like to see them be able to swing wider both horizontally and vertically.Plus my used vehicle had Onstar at one time and I can't cancel it off my car so that my calls always seem to go to Onstar at least once.

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

The website was accurate and the employees were helpful. I found exactly what I was looking for.

I had my 2020 Terrain for 5 years before I had any major issues out of it. My brake booster needed replaced. After about a month of it being out the shop someone hit and totaled it. Very sad day. I love my Terrain

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Estamos muito felizes com nosso carro muito confortável muita seguro . Dar confiança ao motorista espaço bom para minha família eu minha esposa e dois filhos

Sales person was very good and knowledgeable, the experience was easy and everyone curious

Great vehicle, 65,000 miles and not a single issue, hoping to get atleast another 100k miles out of it. Extremely reliable. A family member of mine bought a Honda that broke down at 16,000 miles and got stranded. Would absolutely recommend a 2018+ terrain

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!