Outstanding Used Car Sales Process
November 5, 2018
Since this was the second used QX-56 purchased in the last year, I had a chance to compare the purchasing process. After hitting a dear, I need a quick replacement. I found the exact same vehicle at Sapaugh. Initially I was concerned since they are not a Infiniti dealership but I found they actually handle the sales process better than the Infiniti dealer where I purchased my first vehicle. Steve Ermer, my salesman, negotiated a fair price, replaced items that where missing, even to the point of delivering a new set of headphones to my house that were missing. BUT what really made the sale, and Sapaugh different, is that they warranty my 100,000 mile used car for 3mos/3000 mile. I would recommend buying from Steve Ermer. He is a man of his word. Hard to find these days. He represents Sapaugh well.