I purchased my vehicle from Ken Stoepel Ford and have all my maintenance done at their location. I have not had any issues with my vehicle so far (it's a 2017), and the oil changes and multi-point inspections have always been done in a reasonable time frame.
My family and I have purchased 6 vehicles from Cecil over the years and they have always treated us with the utmost of professionalism and respect...not to mention like family.
Trey Adkins, Todd Odem, Paden & Carl are a great team! Many thanks!
Positive! Everyone in your sales department was friendly and happy to meet us. Our salesman Adrian was easy to work with, explained everything well and even took us to your Service Department and introduced us to your Service Manager and Service Advisors. We were impressed by the size and cleanliness of your Service Department. Adrian demonstrated the OnStar plus the other vehicle options to assure we are aware of how each operate. Paden, the Business Manager was knowledgeable and friendly.
Overall our experience with Cecil Atkission Motors was very positive.
Just bought a 2014 Ford Expedition, Chad the sales manager is a class act, amazing customer service, took care of all of my needs. went out of his way and ordered new tires for our car we purchased and even had the door code reset and had a spare made with no questions asked. if yo are looking for a car or truck i would recommend this company anytime.
A great experience from start to finish, with salesman, sales manager, financial manager, and owner all involved. We believe this dealership went above and beyond the normal to ensure we had the best deal possible under the circumstances. Additionally, they moved the process along as quickly as possible so that we were able to complete the deal and take delivery timely.
Service provided by Charles and Rudy was very informative and customer service provided was excellent. The passenger headrest leans forward and the top of headrest digs into passenger's head or neck depending on the passenger's size. Strange since the driver's side is installed at a different angle. Apparently the headrest can not be adjusted to match the driver's headrest. However, Rudy was able provide an alternative fix to my issue.
Joshua was our sales Representative did an outstanding job, no pressure very professional as well as the general managers, the feeling was more like a family atmosphere, another reason I keep coming back.
Henry is a great salesman ! Second vehicle purchase from him!
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