Used hatchbacks for sale near Grapeview, WA under $20,000

Long story short, my first experience was a complete debacle. I left reviews on Google and Yelp, and I was contacted straightaway by Mark Therrien (new car sales manager). He explained the situation from his perspective and offered an apology and a workable solution. At this point, there was no agreement that I would return, but Mark handled a tough situation with the utmost professionalism After a short call, Mark did a number of things that I appreciate and value: • Got some information from me so we could take advantage of my drive time to get credit worked out. This multi-tasking saved a fair amount of time at the dealership. • Gave me a side-by-side comparison of my pre-approved interest rate and the rate they were able to offerWhile I was driving, Mark and team found a better interest rate that reduced my payments by a few dollars per month. The reduction was not large, but the point is that they went out of their way to optimize the loan for me. • Mark presented me with a simple and straightforward set of numbers that explained the cost, their cost, a fair trade in value, and what my payment would be. Somehow I knew that buying a new car only required some basic arithmetic with a handful of numbers. This was exactly what I was looking for. Look at the bottom ¼ of a sheet of paper, do some math in your head, and know what the heck is happening. • He also did something unnecessary but very thoughtful to compensate me for my time. • Talked to me like a normal person engaging in a basic and mutually beneficial business transaction. Honest, straightforward, and very comfortable conversation. • Mark hustled to schedule the cleaning of my new car and visit with finance in a way that helped to make things go faster. Again, this was my second long drive and for other reasons, I was really pressed for time. My visit with Nicole Smith in finance was equally straight forward, honest, simple, and educational. • Nicole likewise gave me a very clean set of numbers to approve and the signing process was quick. • She also provided a surprising amount of useful information. A lot of this was regarding various warranties and packages that they could offer, and when I saw that coming, I felt a little twinge of irritation start to arise…again mostly because of some bad experiences earlier in the week. But I listened and realized that the things she was talking about were reasonably priced products that had a solid value proposition. • The point is that there were no gimmick products and those that were offered had a benefit at a good price, and there was no hard sell. Basically just a well thought out presentation of the value proposition and a “feel free to take it or not” quality to the discussion. • Nicole also gave a very interesting piece of insight and advice about an insurance product. Without going into detail, there was a thing that I thought was a good idea, and she explained to me why it was actually a pretty bad idea…and it made perfect sense. I didn’t see it because I’m not a professional in this particular field, so the edification was appreciated. Finally, there was a gentleman that did a great walkthrough of my car. I am amused by the fact that most of the learning has to do with a computer and how to talk to my new car. Overall, I am completely satisfied with this experience. As a business person, I’m enjoying looking back at this as a case study of sorts. Mark and Nicole’s ability to take fiasco and turn it around into a positive experience is noteworthy, and I would definitely consider doing business here again.

I have a 2013 Prius. It has 129k on it. This is by far the most reliable & efficient vehicle. I had only had to change the oil & that is it. It regularly gets approximately 55/60 MPG. I absolutely love this vehicle & would not hesitate to get another Prius.

The vehicles are top notch , the customer service is plus 10 , overall a wonderful experience in the purchase since our car was totaled. Thank you all there at CarMax for your professionalizm and help during this time. A Special Thank You too Zackery " what a salesman " .

After 23 years of driving minivans and SUVs, I was ready for a change. I love my 2016 Mini Cooper S 4 door. with the 6 speed manual transmission. Car is great to drive, gets okay mileage (25+mpg) and is surprisingly practical.

Great salesman that helped us! He was very knowledgeable about the product there. Great experience!

Front mid console is a bit awkward in placement, making it difficult to put two drinks in the designed locations. Its also awkward for the passenger to open the compartment because the fit is too close to the front seats. The lack of any dedicated sunglass compartment is frustrating. How about as part of the overhead info center?

Carlos, Linda and Yuri were great! I got a 2013 Toyota Corolla with decent mileage for a great price.

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

The car I was interested in was sold but there were two others on the lot. After a test drive, I bought one. Great price and the car is in great conditon.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Diana was great to work with. She explained everything thoroughly and I thought the total time from start to finish was on point. I've been to other dealers and the whole process was unbearably long. I was very pleased with her service and I'm glad I have stuck with Honda for another vehicle. Eric O'Neal in the finance department was also great to work with.

I have been wanting to purchase a CRZ when they 1st hit the market in 2010 but due to a large family I could not. Fast forward to the year 2023 and I was walking the lot at a Honda dealer looking to replace my daily commuter car when I saw a 2012 CRZ base 6 speed manual for sale for well under market value. The best part was the car had a clean carfax, only 1 owner and all service was completed at a Honda dealer every 7,000 miles. The car only had 79,000 miles and it looked new. So I bought it and had it delivered to my home. I was shocked to see how low the roofline was. The car is so small and very fun to drive. It took me a few minutes to get used to a 6 speed manual transmission but it didn't take me long due to the fact my 1st car was a Civic 4 speed manual transmission. The CRZ is VERY easy to park. Now backing up is a bit hard due to the very limited view but after many years working in a work truck with NO rear view it was no big deal. The MPG is better then any other car I have ever owned. I love the fact it only takes less than 8 gallons when I fill up the tank. Yes people stare at me standing next to their huge pickup truck putting gas in at the gas station and I pull up in this tiny CRZ and I just smile. Now the bad news. The EV battery will eventually have to be replaced and I am not sure when that will be but I doubt I will get the battery to last the next 7 years when I am due to retire. The replacement battery today is $2,300 but I will be ok with that due to the fact a tesla battery is well over $16,000 to replace. Overall I love the CRZ, it looks sporty, it drives great, great on gas, easy to park and very low to the ground. May I add I do not need a step stool to wash the roof of the car and that's a bonus. Great car and rumor has it Honda will be making a comeback with another CRZ in the near future (they just trademarked the CRZ name). History: They only made about 34,000 CRZ'z from 2010 - 2016 so these cars, some day may be worth some money.

In short but honest and simple both gentlemen were polite and straight forward. Much more can't be asked for. Give business to your local economy and let them thrive too.

Most reliable car in my 37 years of driving! NO problems. Biggest negative are brakes grabbing at parking lot speeds. Biggest positive 39 mpg average. I had software upgraded and replaced USB module from Walmart for Android auto and Apple carplay

Buying a used vehicle is always a time consuming stressful event. My car, your car, financing, insurance, inspection. At Auto Outlet, it was a very pleasant experience from start to finish. A couple of things that needed attention got fixed quickly. I felt they were fair, responsive and reasonable.

This car is fully loaded and had low mileage very comfortable ride beautiful interior everything you need in a daily driver it’s not a speedster but it will get you to where you going comfortably and in style I highly recommend this car.

I highly recommend checking out Hertz for their selection, service and ease of process! Gianni was a pleasure, he had the car all ready for us to test drive when we arrived, and Linda made the paperwork a delight. Average time of visit (3 hour total), warranty pricing competitive. They welcomed our BECU pre-approval. We'll be back when it's time to replace our 2nd car. Thank you!

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

Veteran Review. Showroom is nicely put together. All of the staff are friendly. Highly recommend checking out their website and pre-applying for a loan and making an appointment. Had an issue with the extended warranty and thankfully Topline Auto Group made it right. They have some very nice vehicles on the showroom floor for decent prices.

I bought my 2011 C30 almost 6 years ago (2015). It has been everything I had hoped for, and then some. This is my second Volvo. (My second car, back in the day, was a 1964 Volvo 122S.) While the C30 is a "compact" car, the Swedes designed the interior with more than enough room for my 6' 3" frame. I love taking the car out on the winding roads through the coastal hills and letting it rip. My C30 has been extremely reliable, and problem-free. As a 10 year-old car, its styling more than holds up over time. I still get compliments from strangers, many who can't believe it's a Volvo. I expect to own this car for many years to come. After years of owning larger vehicles while we raised our family, this C30 has been an absolute joy to own and drive.

Have owned 2 Mazda 3 sedans. Purchased my 2014 brand new. It is hands down the best car for the money I have ever owned and I'm 66 years old. Will buy a Mazda anytime!

I had a great experience. Ben Hooper was extremely helpful in getting me into the car i wanted. No high pressure or stress. He just made the process very simple, relaxed, and memorable. I would recommend this dealership to anyone looking for a vehicle and will come back when I am ready to purchase another vehicle.

Before purchase, I did extensive research on this vehicle bc it was it was as close to a Mini Countryman in design as I could find. I am completely satisfied & never regretted after many miles & years. I am forever amazed at how well it is designed for comfort & ease of repairs. It contains more standard options than most and more than some expensive top of the line brands. After 9 years behind the wheel of this 2014 plus, I can only desire two faults that I'd improve, and that's the sides of the hood get dented very easily & the steering "feel" is very dead and unresponsive

Accidently caused battery to die. Was not sure. After a jump start the car ran fine the rest of the day and following day. Went to service department to have system checked. Mitch Paulson checked the battery and everything appeared fine. I had made an appointment and he could have gone ahead and taken the car in and run up $100 bill or more. In just a few minutes I was reassured the battery was fine and on my way.. I feel I have always been treated fairly at this dealership. Again, thank you to Mitch Paulson

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

They sold the car i was interested in buying after I take long but they directed me to another car with a good deal now i like my new car much compared to the one they sold.keep up good work Victoria.

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.

Tony was awesome during the whole car buying process. Didn’t force to make any decisions right on the spot and gave me time to think it over. Came back later that day and purchased the car. Would recommend dealing with Tony to anyone!

Bought it based on father's review of his happy to say I'm glad I went with it great vehicle with great fuel mileage. Plenty of leg room as I'm very tall and came with great options.

I have a Kia Sportage that I got in 2023 with them and ever since my first contact, the experience has nothing but the best. I get my schedule services with them and service dept is truly the best. They take care of you well and keep you updated with the status of your car. Scott was a pleasure recently to interact with and was thorough in explanation of details of the service. I would continue to be their customer and any of my future Kia would be coming from them

best car to buy, and the price is good and affordable especially in this economy. built with quality parts and strong craftsmanship. ure to last for five or more years

After finding what we were looking for online, we made an appointment to come see the car. When we arrived Luis greeted us and asked how he could help us. We told him about our appointment and which car we wanted to see. He already had it up front for us so it was easy for us to look at and take for a drive. We planned to come back the next day if we were going to buy it so he set us an appointment so we didn’t have to wait as long. Unfortunately they had a power outage that day but as a respectful professional he texted me right away so we didn’t drive there when they couldn’t sell the car and he rescheduled us for the next day. He never pressured us to buy anything. He just showed us the car we wanted and asked how he could help us. This is not like other car lots where they use high pressure to sell you something you only kind of like. We were truly impressed with how they treated us. As for the person who wrote a review about needing to wear fancy clothes to get their attention, that’s not true! I don’t wear fancy clothes and they were very helpful! We definitely will recommend them to our friends and family.

I got a 2017 Jeep Renegade and got it for only about 13k before taxes and insurance. It looks brand new and the interior is super clean. My experience was very positive and easy, everyone was really kind and helpful and there was a really cute dog running around greeting everyone, his name is Rambo. My process finished within a couple hours, and I bought the car as-is so I'm not sure about the total condition of the car but from the test drive it ran fairly well like a new car would. Overall really good experience! (:

The car is very reliable, bigger in the inside than you would expect, rides smooth, but the best part is its perfect for shorter people.

Came in with an idea of what we wanted, they helped me find the optimal fit for our needs. Figuring out financing and all the finer details was friendly and professional. Would buy from again. Thanks!

After driving my GF's 2020 Soul Xline and her mother's 2020 Ex round trip from Arizona to Wisconsin I decided to buy a 2023 Soul Ex for myself and my GF's also purchased a new one. I'm 6'3" and am comfortable driving cross country, the car is smooth and doesn't have the horrible road noise associated with smaller FWD vehicles. The soul is a fun to drive great value vehicle. After 10 months and 10K miles I've had zero Issues and am extremely happy with my soul.