Highly recommend Lance. Great experience. Very professional, laid back, and not pushy. Answered any and all questions. Also, used sales manager was also helpful and worked with us on a price. I'm very happy with my purchase as the car came very clean and detailed as promised. Bonus, Lance filled the tank up with a full tank of gas! Thank you Lance and Honda for making my experience great.
I've been taking my Acura TL for service since Honda Marysville's $39/39 minute deal can't be beat. I went yesterday, and for the first time, the line for an oil change was very long. I really needed it done, and luckily I brought some work with me to do while I waited. Jason was extremely helpful and a pleasure to work with. My wait was a bit over 90 minutes, and sure enough, they stood by their 39 minute guarantee. The work was done, my car was clean, and Jason made me feel like a valued customer. I have 2 Acuras and will only bring them here for service. A+!
I went in wanting a used Jeep renegade and after going over all ththe details Richard Norman helped me pick out a Honda Civic! I’m so in love with my new car! It’s not at all what I thought I wanted but he listened to what and needed and was very patient with me! I would recommend if anyone is looking for a new car to go see Richard at Honda Marysville! You won’t regret it!
Jay Thompson was great! No pressure! So helpful! Went out of his way to help us find a good car in our price range. He stayed almost 2 hours past closing time. Very friendly! The best experience I’ve ever had with any dealership! Steve Willis stayed 2 hours after closing also! Very nice! Both of them put us at ease. I never felt like they were trying to hurry us out even though it was way past closing! Great people!
Amazing dealership with AWESOME customer attention
by Jessica from Galena, OH
August 20, 2018
No one in this dealership disappointed! They were all incredibly attentive and knowledgeable about everything “Honda”! It had been awhile since I purchased a new vehicle and I’d never owned Honda. I happily left the make of car I’d been loyal to and now I’ll never look back. My car has been AWESOME and the personalized service and contact Honda of Marysville gives their customers is second to none! From sales, to finance, to service, everyone at this dealership worked to make my car buying experience fantastic! THANK YOU HONDA OF MARYSVILLE!!!
The experience my family had at your dealership was unbelievable, we left with the purchase of a new vehicle however the personnel touch that Ericka and Jamie showed us went above and beyond.1 st class people doing their jobs with a personal touch ,we are customers for life ! Thanks to both of you for the experience!
Your management team should be thankful to have great people like the both of you on there team !
Great experience worked for me to get me in a new F150 this is my 5th new F150 and 2nd from Chapman's and if I have needs for another in the future I'll be back t o see them....Thanks to all from the owner down the line
i contacted them thru cars.com, on a weekend , I got a reply with in 12 hours. I called them next business day and set up a day to time to meet. I had a 2 hour drive to get there. when I arrived I was greeted with smiles and a hand shake. Kevin was a true professional. it was worth the 2+ hr. drive.
As far as the sales staff they were top notch couldn't ask for a better experience Darla went way above and beyond get this sale done and I'm here to say I couldn't be made happy with the way she handled our situation kudos to you I would easily suggest someone I know who's in search of a new or used car to check out this dealership
SVG Urbana salesman Jack, has got to be the best salesman I have ever dealt with. I looked for weeks for a good used S-10 with low miles and in good shape and he found me one. He met my price and made sure it was in very very good condition. He's honest, caring, friendly and treated me like I was family. He said he wouldn't put me in something he wouldn't drive. He test drove it with me to make sure I was satisfied with this truck. He is the best. He surely adds a plus to SVG dealership. Thank you Jack so very much,. I just love my (Black Beauty) . I will definitely tell people about your dealership. It was worth my 2 hour drive and I would do it again.
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