Customer for LIFE!
December 3, 2018
My lease with another "major" Honda dealer in the Capital District was ending, and my fiance strongly suggested that I give Keeler a try. She is currently on her second lease with Keeler, and she has had nothing but wonderful things to say about the business as a whole. I was hesitant to try a different dealer, since I had been with my previous for over 5 years, and didn't want to be taken advantage of (again!). But, she reassured me that Nick Demartino (management) would take good care of me, and everything would be fine. Upon walking into Keeler, I felt instantly at ease. Clean, friendly and accommodating atmosphere. Nick immediately came out to greet us, and introduced us to Chris Roberts, who helped me obtain my new Honda Civic. My experience was nothing short of extraordinary, I felt spoiled rotten! Chris and Nick picked out the perfect car for me, and for an unbelievable price. (Mind you, I had been paying through the nose with my previous dealer, and couldn't believe that I could get my car for that price!) And above all, I felt ZERO pressure to sign anything, or give them my business. They both genuinely wanted to help me, which was so refreshing to meet salesmen that didn't just see dollar signs. I have had bad experiences in the past, but Keeler totally made up for it! Chris made sure to answer all of my questions and alleviate any concerns. He also took the time to show me all the bells and whistles on my new whip. Nick crunched the numbers, and worked with Honda on my behalf. The finance department walked me through everything, step by step. And, thanks to the whole team at Keeler, I had my beautiful new car within 3 hours of walking through their door. I am so beyond appreciative for my experience at Keeler, and would recommend them to anyone. Thank you so much Keeler, Nick and Chris, you've got another customer for life!!