New and used 2025 Honda Civic for sale near Billerica, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

I traded in a 2017 Honda CR-V Touring because it was going to to cost more to fix the major issues (as a second owner I did not know the CR-V had that many things wrong). I put money down on the Civic Sport that I was going to use for the repairs. I do have to say it's a nice car and I hope it will last longer than I expect. That being said I didn't want to buy another Honda but I did go to a dealership that I trust more than anybody else. I will come back and further my review once I have 5,000 miles on it.

The express line operated at lightning speed getting me in and out in under 1/2 hour. Phillip is courteous, professional and customer oriented.

The Honda civic is an amazing car! Honda is a reliable car that you can trust. I’m really happy with it. I’ll recommend it to anyone.

Brought my car in for the 15,000 mile check up /oil change. Chad was the service rep. He was finished before the time span, he quoted me.. That made me very happy. He was very professional upon giving me the wright up on the work that was done on my car, Chad was true to the awesome service I am familiar with at Honda North.

I recently purchased a 2025 HRV Honda because of Carlos Polit, he was so friendly and did not pressure us into anything. I came with my husband and friend randomly without planning to buy anything on that day, but carlos proved us wrong hahah. We had so much fun during the test drive and he offered us amazing espresso and drinks. He also gave us a good rate for the car, I’m so happy and comfortable with my purchase and super excited to drive my Honda! In every maintenance visit I’ll plan to buy Carlos a free iced coffee for the good times we had together!

I have worked with Sean many times and at all times he was very professional, he explains what has to be done in very easy terms and keeps you informed thru the day on how the repairs are going(very appreciated on my part) he makes you feel comfortable, no rushing you always focused and just a pleasure to work with I have been a customer almost 3 decades at Honda North and Sean is right at the top of tech advisors Joey Stanganelli

I had a wonderful experience purchasing a new car recently at Honda North. Jasli the salesperson was very professional and knowledgeable. I had not purchased a new car in many years. She was very patient and kind and answered all my questions. She helped me decide on the perfect car. She made the entire process smooth and efficient!

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

I bought my first car from Cambridge Honda last month after the place was recommended to me by a friend.I had considered buying from private sellers, but my experience at Cambridge Honda makes me glad I didn't! My salesperson, Rebecca Rideout, handled everything from beginning to end. She was honest and upfront, so we didn't waste time on models that were outside my price range, and we got to test-driving quickly. Negotiation of the price was brief and straightforward. She gave me all the attention I needed without ever pressuring me. She helped me get the best deal on car insurance, which is necessary for buying a car in Massachusetts ? it's not an easy process either! ? and of course the dealership handled all the paperwork. Rebecca Rideout drove me to a mechanic so I could get a pre-purchase inspection done, and even bought me a slice of pizza because we were both hungry after spending all day on the sale. A shuttle brought me to and from the bank where I could get a cashier's check. Rebecca Rideout gave me her contact info in case I needed it because I had to come back the next day for a state inspection. The state inspection at Cambridge Honda took less time than expected (and I got a complimentary donut and coffee while I waited). All in all, I got quite a fair deal from Honda. And perhaps just as important (especially for me, since I was buying my first car), I got a whole day of service and help so that I could be on the road with peace of mind the very next day!

The folks at the dealership made buying a car easy. Joe was superb. Great experience

we loved our experience with Mike Carroll today, got our 2nd new Honda here !!!! He was so patient with our questions and helped us get the best car for us !!!! A great experience for my husband and I

Thanks a lot boch Honda for the repair on my Honda odyssey. Repair took a couple of hours and things going well so far. Will definitely go back for future service

You are not going to get a better deal! Staff treats you like friends and family. Pedro went above and beyond for us. A pleasant buying process and experience.

We had an amazing experience working with Joey. From start to finish, he was responsive, knowledgeable, and incredibly helpful. He took the time to understand exactly what we cared about and worked closely with us to make sure our needs were met. His professionalism, patience, and clear communication made the whole process smooth and stress-free. Even my daughter enjoyed the experience—thanks to his friendly personality and great sense of humor—which made everything feel lighter and more comfortable. It’s rare to find someone who combines expertise with such genuine care, and we truly appreciate the attention and effort he put into helping us. We wouldn’t hesitate to recommend him to anyone looking for excellent service.

We just purchased a new vehicle from Ocean Honda. Sean McCarey is an incredible, honest, upfront sales person (10/10 stars!) and was great about helping us find and buy something that made us happy despite the current nationwide low inventory. The whole team there was great about financing, helping with insurance, doing the leg work to the registry, and even helped get my wife to her job when we brought the car back to have accessories installed. Granted, she offered to bring him a coffee, but I doubt that was enough to be considered any kind of bribe. 😁

Two weeks ago we found a Jeep Rubicon on their lot that we liked, low-mileage with lots of pricey off-roading upgrades that made the price seem reasonable. My husband was thrilled. We decided to make the two hour drive from Southern Vermont, and were greeted warmly on arrival. We had easy rapport with Ted, and excellent conversation during the long financial process with Zach (okay, if I’m honest it was only long because we couldn’t stop talking). Three days later we returned to pick up the Jeep, which needed an O2 sensor. A couple days later my husband noticed the Jeep didn’t have a muffler - someone had taken it out and their mechanic apparently missed it - the sound hadn’t changed from our first visit and test drive. Fortunately, a quick phone call sorted it all out. All in all we’re very satisfied with our experience despite being a little surprised such an obvious piece, needed for inspections throughout New England, would be missing from the vehicle. However, their assurance that they must sell an inspection-ready vehicle, and quick action to right the issue saved their review, and our overall impression. Thanks, guys! We can’t wait to get out on the class 4s!

From the first phone call to the in-person meeting with our sales representative Aram, our experience was excellent. Everyone at the dealership as a whole was very friendly and helpful including the manager and financing personnel. The sales representative was always accessible and courteous understanding our needs in a new car purchase. I would highly recommend this dealership.

Bought our 2022 Passport at Boch Honda West and felt no pressure from Mike or Rich during the process. Service over the past year has been seamless and stress free. Very accommodating when a timely recall was needed. Supplied a rental without issue.

Just pick up a 2023 Pilot EX-L from Aaron (2/10/23), my wife and I couldn't be happier. Aaron was very easy to work with, no pressure which made the purchasing process so much easier and actually fun. Go see Aaron for your next new vehicle, you wont be disappointed. He is a stand up guy.