Used 2022 Honda CR-V EX-L for sale near Queens, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

Ask for Carlos Rodriguez you won’t regret it ! As soon as we got to the dealership he made us feel comfortable I did not feel pressured or rushed . He made the process really smooth . He went above and beyond and successfully got the exact car I wanted . He is a very good communicator very knowledgeable always kept me updated and tried to help as much as possible . Love my new car thank you !!

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

It was great. Robert took care of us from beginning to the end. Made sure the process went through smoothly. Very straight forward. Go see Robert, will make you feel comfortable with everything. I do recommend on buying your next auto at Bay Ridge Honda.

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Un excelente servicio estoy muy agradecido por su atención fue una muy buena experiencia

The 1st Honda I have ever purchased. The reliability, comfort, and technology are far superior to the other brands I have owned. Quiet with very little road noise, no wind noise, and can hear radio and phone calls easily.

I bought a new 2020 Honda Accord sport from them. Ron and his whole team made the process super easy. Was in and out in an hour and picked the car up later the same day. Would buy again from them.

I have owned/leased 4 previous Honda sedans. This is my first SUV. Totally wonder why I had never looked into owning a SUV. Has a comfortable ride and interior. Love its ease of handling. Thank you Middletown Honda!

Daryl and Jack did an excellent job with getting me the right fit for the Honda I wanted. They were very patience in getting my family the right car.

I bought a pre-owned vehicle from this establishment salesman was Harold Martin I had the car checked out and it checked out perfectly only thing the radio didn't work well Mr Martin charge me another $115 to get the radio fixed now I don't know what the xxxx is wrong with this radio it works sometimes sometimes it doesn't I'm expecting Mr Martin to honor our agreement and fix the radio on a very good note they have a receptionist there her name is Georgia I'm telling you this lady is just awesome what a nice personality over the phone and even when you're in the dealership I definitely think she is a great employee

Thanks to Bill Walsh who managed to get the car detailed the night before and get me in and out before noon on a Saturday. I love it!

I was a somewhat unusual customer in that I was an out of state purchaser for a limited availability Civic Type R. I had the most exceptional experience with the team at Hillside Honda - Edwin Luzon and Eli Hartley - who were both supremely courteous, knowledgeable and helpful. I truly couldn't have asked for a better deal or purchasing experience with them. They are an asset to the Hillside team. My phone calls were returned promptly, no request was too hard, and their service was top notch. Upon arriving to collect the car, Edwin professionally too me through the paperwork, dominated all the features of the car, and sent me on my way with helpful directions to get out of the city.

Efficiently and timely completed. Especially appreciate the pick up and drop off service. Worked well and saved me a day at the service center. Definitely a plus.

Salesman Rabi Khan did an excellent job finding what we were looking for and working out good lease terms.

Great experience, James and finance manager Janine made this process extremely easy and smooth. Would highly recommend

Recent visit was for annual service. Oil change and state inspection. Great experience from the welcome to delivery. Was kept informed as the progress and they met their estimate time of delivery. The waiting space was clean and very comfortable. This was not my first visit and surely won’t be my last. Will see them soon.

I was very happy with my buying experience at North Shore Honda. I had the pleasure of dealing with Corey, Daryl, and Val, all personable, no-pressure professionals with impressive product knowledge. They helped me locate and purchase my perfectly spec’d (but not always easy to find) 2024 Honda Civic Sport hatchback 6-speed. They made the experience uncomplicated and straightforward….and well worth the 3 hr drive from my home in suburban Hartford. Pete G, South Windsor, CT

I am a long time client of Honda New Rochelle and its service department. I can recommend a service manager there, Bob Hochberg, for his polite, professional and knowledgeable service that have kept my cars over these years in tip top condition.

I'm a regular there. Oil change, maintenance and so on. Overall the experience was ok. Fairly easy to get in but not too quick to get out. Despite having an appointment with the dealer I think an oil change and tire rotation should take less than 2.5 hours. Yes. Place is clean with comfy seats and restrooms but could be more efficient. I wouldn't mind the wait with some complicated issues but it was basically standard.

Dash did a great job explaining the work needed for my crv . He explained what i need for my next service appointment

Denise was so professional and knowledgeable as well as courteous and friendly. She took the time to inspect the car when I first came in and then patiently explained the report about the maintenance and work done on my car. She was phenomenal!

Salesperson Brianna was great. Not pushy, but listened to my needs and my budget and came up with a Ridgeline that exceeded my expectations. I am in love with my new Ridgeline and so is my wife. The entire transaction was smooth and relaxing.

Mr. Jason in service was a great and professional person, very friendly and helpful. Greatly appreciated his service and was pleasant dealing with him