Used 2022 Honda CR-V for sale near Englewood Cliffs, NJ

This was the second Odyssey we purchased from Mount Kisco Honda. Our last was a 2013, this was a 2016. In between we purchased a 2014 Subaru Forester XT, as well as a 2015 Crosstrek. Not our usual, but we had the need for a few cars lately. Our dealing with Brian Durkan at Mount Kisco Honda back in 2013 was so awesome that we thought it was a fluke. Both of our next deals for the Subarus were awful by comparison. Brian at Mount Kisco was such a great experience that we just went back there and picked up the 2016. Our experience was even better than 2013. Here is what We found at other dealers, but NEVER at MK. Salesperson "what kind of work do you do?" Salesperson "what can I do to get you into that vehicle today?" Salesperson "that is way below our cost" high pressure from the finance manager after an agreed price. Both times, we drove the car, had a price in mind, negotiated a little (as expected), and signed a deal that day. After the agreement, we met with the finance manager. We made it clear to Brian we didn't want anything additional. Here is how it went. Finance manager holding paperwork "do you want any extras? Auto start, etching etc?" Us "no thank you" Finance manager "okay". He then spent 5 minutes running the numbers, explaining the doc to us, giving us a final number, and we left. That was it. Highest recommendation

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

I didn't have any issues with this dealership. David Marte was our salesman and he patiently answered all our questions intelligently but without being pushy. Thanks Dave. Oh yes... Wayne Wellington was the credit manager and he was great as well.

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

I'm Very happy with my pre-owned purchase ...My salesman Armani was very helpful to me on making my decision with my purchase along with the rest of the staff !

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Sales person was honest and open with pertinent car information. All of my questions were answered and I thought the entire process was transparent. My new Honda Civic was available the same day I walked into the showroom. I would definitely recommend this dealership.

The 1st Honda I have ever purchased. The reliability, comfort, and technology are far superior to the other brands I have owned. Quiet with very little road noise, no wind noise, and can hear radio and phone calls easily.

Great experience with this dealership! Hassan is a wonderful sales representative and answered all of my questions promptly and professionally. He was very accommodating and kept me informed of any changes that took place.

I have owned/leased 4 previous Honda sedans. This is my first SUV. Totally wonder why I had never looked into owning a SUV. Has a comfortable ride and interior. Love its ease of handling. Thank you Middletown Honda!

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.

Very happy with my experience purchasing a vehicle at Novak Motors. The showroom is beautiful and every car inside was clean. Everyone was great to deal with-no sleazy high pressure tactics. Felt like I paid a fair price for a vehicle in outstanding condition. Trade in price was ok-not great but ok. Worked with Greg in sales who was a pleasure to work with. Would definitely recommend this dealer.