Used Honda CR-V EX-L for sale near Acton, MA

I rarely post reviews, but I I am making an exception because I need to make sure that this gets out! I despise car shopping. I think the cost of vehicles is absurd, and I go into a panic every three years when my lease runs out. I HAD A COMPLETELY DIFFERENT EXPERIENCE AT RON BOUCHARD! I have been telling everybody I know (and don’t!) that if they need a vehicle do not go anywhere else but Ron Bouchard, specifically Lancaster, and ASK FOR LUIS RIVERA! Luis was amazing, and I say that with my whole chest. From the moment we walked in, he was 100% interested in what I needed, NOT what would make him the most money. I was ready to have to plead my case about monthly payments and how I really wanted to buy out the lease when Luis said, unprompted, “You know, you are in a really good position to buy out your lease.” 😳 The relief I felt leaving that dealership is like nothing I have experienced in the last three leases from “Herb”, where the goal is to push you to the absolute max you can pay a month, plus a few extra. Not true at Ron’s house! You can tell they are interested in helping and building trust. They want you to come back! They want you to tell others to go there! Repeat business is critical for these guys, and I want to make sure that they get as much as possible. I also have to mention Eddie Osorio, the finance manager we worked with. Again, completely transparent about what was happening at every turn. Numbers make my head hurt, but Eddie clearly explained everything with no high pressure sales, just the pros and cons of each option. I could not be happier with the outcome. Putting business aside, these are just really good human beings. Good energy throughout the entire dealership. I could not have imagined I would be raving about a car buying experience, but here we are! Look, there are a million places to get a car. I have spent days of my precious free time over the years trying to find the best deal, the lowest payment, etc. Do not waste your time. Just go here first. And ask for LUIS RIVERA! You won’t be disappointed. 👍🏻

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

If you are looking to buy a car, this is the place to go. Shiva Dhital at this location is very helpful. I have bought few cars from from him and my experience is very pleasant. He is always happy to help and has lots of knowledge about cars, understands what my requirements are. Highly recommended.

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

First time Mazda buyer. My experience at the dealership was quick and easy! Thanks for being transparent.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Great Dealership, Great Staff, Great Prices, if you're looking for a car make sure that you stop in and look around. You can't beat the prices!

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Yvie Esna was very caring, and happy to help me when I entered the Service Department. She has a personality that you wanted to see when you get your car service. Esna came into the waiting room letting me know that my call will be ready soon. Esna, thank me for coming to get my car service, and if I have any questions please let her know.

The 1st Honda I have ever purchased. The reliability, comfort, and technology are far superior to the other brands I have owned. Quiet with very little road noise, no wind noise, and can hear radio and phone calls easily.

Excellent from start to finish. Was treated with respect and kept up to date from start to finish. Would highly recommend this dealership to everyone

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

I was contacted promptly and informed I needed break repairs that was found during the inspection. The repairs were done within a couple of hours.

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

My experience at Honda North with Edwin Ramos was exceptional! He treated me with respect and listened to my concerns. He was professional and kind. He understood my concerns about technology being challenging for me. He took time to explain differences in the vehicles To meet my need. I am grateful for this positive experience and to leave with an amazing vehicle. It was a privilege to work with Edwin. I recommend him without any hesitation.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

I would like to thank Mr. Jasmin Seifija for an extremely satisfying buying experience. From a 1978 Volvo Diplomat to now my new 2021 XC60 (my eighth) Volvo, this has been my best transaction to date. Both my wife and I have had our Volvo's service at Danvers for years and I want to thank both Gladys behind the service desk and Mr. Kamal. A great team! Thank you. John S. Anderson

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.