Used Honda CR-V EX-L for sale near Carlisle, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

Went to honda north in Danvers to have my oil changed on July 8th maybe took 30 minutes. All the guys in the service area are always very pleasant and always helpful. Never had a bad experience

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

Levon Artinian is great to work with. I never felt rushed or pressured. He patiently waited while me and my husband worked the numbers. Levon went above and beyond to provide us with multiple options to choose from and we were able to drive away in our new 2024 Honda HRV. I can honestly say, this was the most positive experience I've ever had purchasing a new vehicle.

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

Ron Bouchard Honda was amazing with all of their help with our new car purchase. I highly recommend working with Luis! He was very professional and helped us get exactly what we needed. He took the time to show us how all the bells and whistles worked in our new car. Luis was a pleasure to work with.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

We had a great experience working with Atamian Honda. Chris Holder was very attentive to our concerns and needs, and always responded in a timely fashion. We ran into a delay because of the Mass RMV, but Chris worked with us to address and resolve it. This was our second car purchased at Atamian, and we would return again. Thanks, Chris! Joe and Alina Kelley.

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

Purchased a new Ridgeline and the sale went perfect. Eduard was knowledgeable and efficient in getting the sale done quickly considering it was a holiday week. This is why I’ve had him as my salesman on three different occasions. A fine dealership.

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

Mike was very knowledgeable and helpful. Customer first car buying experience. Well maintained vehicles and priced competitively

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.

The sales team was easy to work with. The car was waiting for me to test drive when I arrived. Given the current Corona virus crisis, everyone was wearing face masks and hand sanitizer was everywhere to be found. Everyone was kind, courteous, and patient. The finance team made everything straight forward, and we were able to conclude our business and purchased the car in a very short period of time. I'm very satisfied with our purchase experience, and would recommend this dealership.

This is my 3rd CR-V EX-L. It gets more comfortable with each iteration. Performance is outstanding. Fast acceleration. Nice sound for gas-powered vehicle aficionados. The blue color I have is the most beautiful color ever produced by Honda. Fuel efficiency is as advertised. I won’t buy an EV until charging stations are everywhere and charging speed is improved.

Letty was AMAZING 🤩 so helpful and so kind ! She got me through the process and explained everything so well. Very professional 😁 highly recommended ! Thank you for my new SUV !! 😁

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.

I had a wonderful experience at Honda North, from the first phone call to the completion of the vehicle purchase. The staff is very attentive and provides a quick, clear, and efficient purchase process. Furthermore, a major differentiator is that they don't use the aggressive sales approach commonly found at dealerships. My thanks to Eduard and James, who always served me with competence and respect, without any fuss! The service staff is also super attentive; I felt very confident from the first contact. I highly recommend Honda North; they are the best, without a doubt!

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

I have now purchased five vehicles from this dealer - 4 CR-Vs and one Accord. Basically I find them to be honest and trustworthy. I do think they low ball the trade in offers they make and price their cars a bit higher than something like Kelly Blue Book would suggest. But their location is convenient, service is good and sales people are reasonably responsive. I had two minor problems with the Certified CR-V I recently purchased but after some diligent tracking of the sales person, both were fixed promptly and at no cost.

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

I recently purchased a 2025 HRV Honda because of Carlos Polit, he was so friendly and did not pressure us into anything. I came with my husband and friend randomly without planning to buy anything on that day, but carlos proved us wrong hahah. We had so much fun during the test drive and he offered us amazing espresso and drinks. He also gave us a good rate for the car, I’m so happy and comfortable with my purchase and super excited to drive my Honda! In every maintenance visit I’ll plan to buy Carlos a free iced coffee for the good times we had together!

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

I recently dealt with Carmax of Norwood, MA. They had a great inventory of cars that I am searching for and very knowledgeable salespeople. The sales staff was very helpful with their product inventory, options and descriptions of their cars. They very very informative regarding their buying processes as well as financing options. Kudos to Carmax of Norwood!!

This is the best vehicle I’ve ever owned. The Hill Honda Dealership that I bought this CRV have always done reliable service and all the service and technicians are courteous and knowledgeable. If I would buy another vehicle it would be a Honda

David was very wonderful and helped with any questions or concerned about what we had about the vehicle. He didnt pressure me into buying anything I didn't want. I had an overall pleasant experience working with him.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

My experience at Honda North with Edwin Ramos was exceptional! He treated me with respect and listened to my concerns. He was professional and kind. He understood my concerns about technology being challenging for me. He took time to explain differences in the vehicles To meet my need. I am grateful for this positive experience and to leave with an amazing vehicle. It was a privilege to work with Edwin. I recommend him without any hesitation.

I bought Honda CRV 2024 and been pleasure to own this car as its my first time! The color is unique and powertrain works fabulous. Since i bought this recently have not driven the car much but i can sense its gonna go long with us. Still have to get familiar with all those lots of features of course however i just wish there was a fog light too for convivence specially driving at night or rough weather. Over all nothing compares Honda and its flawlessness...giving it a big thumps up!

Honda North continues to be on point with service and customer satisfaction! A few months ago, I went for a 30, 000 mile service for my Honda Fit. Chad took care of me and my car's service seamlessly! The technicians in the shop were great about making sure my car was up to date and alerted me to what I might need done in the future. Chad and the team assured my car was safe and it has driven well! A few days ago, I went to Honda North for an oil change. Nygell completely took good care with my service. Kudos to the mechanics for getting me in and out and the confidence that my car runs well. Though I live in Dorchester, I always go to Honda North. Have been going for 16 years because the service is constantly excellent

Sticky steering wheel when cruising at 40+ speed. The new CRV shares the same platform as the Civic. Since the Civic has a recent recall, expect CRV to have the recall in the future.

A little disappointed this year. I’ve had 4. The drivers seat does not go back far enough for me and passenger seat only moves forward and back. Drives like shock absorbers need changed. Still love these carbs, but not quite the same quality.

Tyler in the service department is great! He made sure I was kept up to date about the status of my Grand Cherokee! Thank you!

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.