Used Honda CR-V EX-L for sale near Carrollton, VA

Fair to good but not great. Things will change because this dealership has been bought by the Southern Automotive Group - no longer Hall Automotive Group.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

I called to make an appointment for a state inspection and an oil change with Hall Hyundai, where I purchased my vehicle. I was told the earliest appointment would be July 20, 2023. I stated that date would be a month after my state inspection would have expired. I asked if they could check with Hall Chevrolet, next door, for an earlier appointment. They checked and I got an appointment the same day for 11:00 AM. Amazing! Unbelievable. I dopped my vehicle off at 10:00 AM with Adam Jones. By 11:10 AM, I received a text message stating my vehicle had been inspected, along with a video of the inspection and a detail report with recommended services I should consider having done. I selected a service I wanted to be done all from my cell phone. It was quick and easy. Within less than two hours later, I received another text message stating that my vehicle was ready to be picked up. This was by far the best experience I have received from a service department in quite a while. Great communication through texting! Thank you, Hall Chevrolet and Adam for taking care of me today.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Johnnie Jordan was very professional. He made sure I was comfortable while waiting and keeping informed even while they were filling the car with gas. Also he was very respectful and honest. Thank you for your service.

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

My buying process was quick the price was reasonable the facility was clean and I didn’t feel pressured into buying. I referred two more family members who will be buying this year!!!!!!

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

I love my new car! Matt the manager was great. The cars were nice. The price was good. I will be back

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

Mike Moore is knowledgeable and efficient. He treats his customers with respect. He is excellent!

Easy to handle, but could use a little more luxury. Impaired vision, five drivers side from window or car meets engine want heated seats to be an automatic option, _____cannot use Google Maps in this car. Could not use cell ph till I called Honda directly. What’s up?

This dealership is by far one of the best I've been to, great attention to detail and great customer service. Also they're taking very good measures in this though time with the Corona Virus in maintaining social distance a much a posible.

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

I was honestly in need of a vehicle today I went in to Winners Circle Chrysler dealer today. I just knew I won’t going to get a vehicle due to my credit score. Eric and Julian was upfront & honest with me ! I am walking out with a 2020 Nissan Altima baby !!!!! Thank you so much!! My new family !!!!!!!! Ps! If you looking for honesty & someone who going to work with your credit they are the best in Hampton roads !!!! You guys are the best !!! Thank you two brothers Eric and Julian!!

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

Purchased a vehicle from this dealership online site unseen. I got exactly what was advertised. Sales girl is very helpful there, she was very clear and fast. By the way this dealership has no junk fees.

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

My wife and I drove down from Upstate New York to test drive our 2007 Jeep Wrangler . Ken sent me tons of pictures of the undercarriage and all around the Jeep before we traveled to Virginia . We found one minor issue during our test drive , which Ken made sure was corrected ,even though the service area was closing in ten minutes ! Who does that ? They made a customer for life ! Thanks for a pleasant experience

Great CRV with no complaints what else can I say it does the job & was a great choice for me to buy at the time

My 2007 CR-V has 265,000 miles and remains the best vehicle I’ve ever owned and my 4th CR-V. I have no intention of selling anytime soon, but if I can afford a newer one I will definitely buy it. Why change when you’ve had a gold mine. Vini Messina Tewksbury, MA

I was helped through the DMV, insurance, and financial and left with a car despite COVID. The gentleman we spoke with was friendly and helpful.

I bought the car new with 45,000 mi and in 3.5 years have put on 52,000 more miles, so about to cross 100,000 miles. In my time of ownership I have only put in gas, oil changes, new tires, and changed the filters. Everything else works flawlessly every time. The all-wheel drive system is impressive and once got me to a location that all three guys in pickup trucks following me had to park their trucks in the middle of the mud trail while I reached the destination at the top of the hill. I average 27 mpg and have more than enough pep to pass people on 55 mph highways quickly. The cargo area is surprisingly large with the rear seats folded down And so this is our preferred vehicle for long trips with our two big dogs!

I wasted time looking at other dealerships when I should have gone to Affordable First! These guys are the Real Deal! No BS! Now I Know Why Their Google Reviews Are So Awesome!

Ms. Angela was excellent and they were very fast with my approval process. I will be shopping here again.

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.

I was informed on what was going on with car. Estimated time frame. Was offered a ride.

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

My experience was very pleasant, I found the vehicle I wanted and I bought it, very easy process

I want to thank you guys for the excellent customer service and support to buy the vehicle a it was quick and easy ,thank you again

Love my 2014 CRV 130K miles and going strong. Very comfortable. The A/C has been a bit buggy. Had to put it into service mode a few times to get it working again. ( that's why 4/5 * on reliability ). Bought this car in 2017 with 36K. Plan is to keep it till 200K.

Stephanie was very helpful and got us in and out in a timely manner

Bought a 2021 for my son as this is his first car. My wife and I went to every dealership and decided if we wanted reliability for a teenager with all the new features for a new driver it was the Honda CRV. So far so good. The car is not going to win any races which I am OK with as its perfect for a soon to be 16yr old. My son absolutely loves everything about the car and for the last few months he had been practicing in a 4 door F-150 so this car is super easy for him to drive. I really like that it has the lane assist thing. When he gets to close to the shoulder the steering wheel brings him back in plus the back up camera and other safety features it was a no brainer for us. Gas mileage is excellent on this car and the moon roof is an added touch for our new driver.

Recently purchased a used car from this dealership. No pressure at all to buy a car, but obviously they only sell cars and don't know much about what they are selling. I asked if I could take the vehicle to my mechanic before I purchase and they told me "No, the owner doesn't allow it because of issues they have had." These cars came with 0 warranties unless you buy a separate one which doesn't cover a lot of the issues you might find. I feel that certain shortcuts are taken when these cars are sold just to pass inspection and then issues pop up shortly after driving off the lot with no help because you bought the car without a warranty. My car does have a few issues and now I"m left dealing with those, so be cautious and bring someone with you who is very familiar with the car you are wanting to purchase. An OBD2 reader is helpful also....

I bought this for my first car and was honestly amazing. I'm so upset that its totaled and will miss her so much. My only complaint about it was the Air Conditioning during HOT HOT summers would blow out warm air, but I think its a common issue. At 151k miles, it developed this sound with the exhausted, but nevertheless, an amazing, dependable car for a girl who knows nothing about them.

Went to this dealer for a mail in my tire. Not only did they repair the tire, they didn’t charge me. Everyone there was friendly & accommodating, even though I had a minor problem. Also, looked at their inventory. Upscale as well as cars for people looking for transportation. I highly recommend this dealer!

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.