Used Honda CR-V EX-L for sale near Cicero, IN

Friendly staff, Song was my sales person and he had all the information I needed for the car I chose. He was informative and kind. He quickly got me through the process and after test driving the car I loved it.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Daniel was a great advisor. Clean waiting hour. Didn’t take too long for my service. Appreciate the multi-point inspection.

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

I’ve owned my new CrossTrek for six months now. I’d previously purchased two Foresters from this dealership. Alex is a low key no pressure salesman. Test drove many of their vehicles. Got a fair deal. A month after purchase I met with Betsy who is their tech specialist. She went over many of the new tech features and was excellent at explaining the many new features my 2017 Forester didn’t have. Took my car in for its first service this month. Del was my service advisor. He explained their service philosophy. Car only needed an oil change and tire rotation so things were easy. Would recommend the sales & service at this dealership without hesitation.

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car

We recently bought a 2021 Jeep Grand Cherokee. We had a problem with it when we got home. Took it back next morning.Spoke with John May the manager, he assured us he would resolve the problem gave us a loaner car. After a couple days called said the found the problem and it was corrected. So far haven’t had any more problems. Very hard to find service after the sale like that, he told us they were there for us and they were.John is a stand up guy.

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

Steve (as always). Was stellar in handing the work on my car. He takes the time to let you know what’s going on and makes the experience that much better. Tom Wood is lucky to have him.

Sticky steering wheel when cruising at 40+ speed. The new CRV shares the same platform as the Civic. Since the Civic has a recent recall, expect CRV to have the recall in the future.

Paul was great and very accommodating salesman thanks for the great sales. Excited to drive my new car!

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

We had a fantastic experience with Dreyer & Reinbold Mini in July 2025! The car is terrific - obviously. But we were also extremely pleased with the people. Presley Stewart did a fantastic job taking care of us as EV newbies and answering all our questions. And when there was additional follow-up paperwork, Todd Bourff went above and beyond to get the tedious work finished. We're very satisfied! Oh, they also graciously offered me a very face-saving value for my trade-in, which probably was only worth the gas in its tank.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

Greg, was excellent! They cleaned the vehicle up nicely. Probably should have waited to take pictures until it was detailed.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

I purchased a car online without a test drive. I was sent video and all of my questions were answered. Car was shipped to my house as described. I purchased a beautiful 2017 Kia Cadenza Limited and I love it.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

Tamal was the best! Very down to earth yet direct and honest throughout the whole process! During Test drive he sat in the back so my partner and I could feel things out for a realistic perspective. Would recommend this dealership to anyone who wants a great experience! Straight forward, fantastic pricing, great dealership!

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

Very good service and very professional. They went over and above to make sure I was happy with my purchase. Renata and Bashim were very good to deal with. I would definitely recommend.

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.

Carmel Auto Group was an easy dealership to work with. They was professional and respectful. I would recommend them to anyone. Great car buying experience.

Love my 2014 CRV 130K miles and going strong. Very comfortable. The A/C has been a bit buggy. Had to put it into service mode a few times to get it working again. ( that's why 4/5 * on reliability ). Bought this car in 2017 with 36K. Plan is to keep it till 200K.

Charles and his whole team has been a blessing! Great service helped get us what we liked and could afford at a great price, never thought I could get approved for a newer car! Charles worked to get us what we needed and loved! Thank you to Charles and his whole team! I will always come to Charles and his team for getting anything fixed and if we decided to add or trade in for our cars coming!

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

Ricky the owner went out of his way to take care of me, purchased a used Jeep of him, and will be back in the future!

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

I had a great experience with Carmel Auto Gallery in Carmel, IN. Over the years, I’ve purchased multiple vehicles here and every time the process was smooth, professional, and honest. What I appreciate the most is their transparency and no hidden fees , everything is explained clearly, is rare in the used car market. The staff is friendly, respectful, and never pushy, which made the whole buying process stress-free. The car I purchased was exactly as described, clean, and ready to drive. They also provided me with the full history, which gave me peace of mind. It really shows that this dealership values long-term trust over short-term sales. If you’re looking for quality used cars in Carmel, IN and want to work with an honest dealership with professional staff, I highly recommend Carmel Auto Gallery.

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

Coleman Anderson helped us today with the purchase of an SUV. He was AMAZING. Very kind, patient and knowledgeable. Our experience at Napleton Kia of Fishers was 10/10, thanks to Coleman.

Just got one with 15,000 miles on it. In pristine condition. Still learning all the features since I never owned a car with so much tech. Once I learn one at a time, I found many of the features very useful. Over quality of build for the vehicle meets all my past expectations of past Honda vehicles. Don't understand the negative remarks about acceleration. If I have to get out of situation fast, which I had to, vehicle responded immediately and to my surprise much faster than expected. I have to keep in mind when driving it, speed can getaway with you if not driving properly, very quick for me on acceleration. Only negatives I have is: For a high quality vehicle it has no back up sensors, just a camera. It does have guidelines on the camera. I guess once I practice with the guidelines more, I will be able to see and not need back up sensors. The other item not happy with is the center console storage. You have to slide two panels to see all that is in the compartment, since the lower compartment is so long for plenty of storage. Just one long long panel would be great. Also, the flip up center armrest in the front would be great if it had an inner compartment on the arm rest. For me it is a very comfortable and relaxing vehicle to drive. I notice I do not get as tired on long trips in this car, compared to my previous. It has excellent storage, plenty for my needs. History will tell if Honda downgraded on things compared to the past. I got the remaining factory bumper to bumper warranty (Certified) along with the top of line extended maintenance for 10 years/100,000 miles. So feel pretty comfortable about future repairs since I will only be responsible for regular maintenance and normal wear and tear parts. Overall....REALLY HAPPY! On top of that I am dealing with a fantastic dealer, BIANCHI HONDA OF ERE. From the salesman, used car manager, finance department and service, they have been great, friendly people to deal with. Late Note: We also own the 2019 CRV, along with 2020, Both are EX-L version. Had the 2019 longer, also a fantastic vehicle.

I had a very good experience working with Javy. As well as a very friendly laid back atmosphere.

Excellent car & gets great mileage, especially on long trips. The car battery seems to not last as long as it should. This is my second CRV and my first one had the same issue. They need better batteries. Other than that I have no complaints.