Used Honda CR-V EX-L for sale near Gig Harbor, WA

Repair was done while I waited. I was saved an extra trip because the part was in stock. I appreciated the extra time to fix my door handle while I waited.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

I visited Gene Pankey Motors after seeing some vehicles on their website that seemed interesting. There was no pressure, everyone was nice, it was a small store and they explained the care they go through to find these cars that it seems would be difficult for a "big dealership" would struggle to do when going through so much more inventory. I would normally be a little bit more skeptical about the little dealerships, especially on South Tacoma Way. They had the best interest rates around, and shopped me with all the best rates at all the credit unions in the area. After making my decision and applying for financing I was approved and able to leave in about 35 minutes to sign all the documents. It was nice not having to spend all day at a dealership. Glad I stopped by this place.

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

I purchased a new Crosstrek here. My representative, Q.A., was very responsive and flexible in accommodating my appointment requests. Since he is also a Subaru owner himself, he was able to answer my questions in a detailed and knowledgeable manner, which made me feel very satisfied. The entire purchasing process was smooth and stress-free, and I appreciated how clear and transparent the communication was throughout. This is my first Subaru, and I'm really glad I chose to buy it here. Thank you so much!

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

Friendly, thorough and patient assistance with builds, purchase and questions! Tyler Ferrians provided great service!

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Ty V. was great! We came in to look at some small to midsize SUVs, and ty helped us out from the moment we pulled into the lot. He wasn’t overly pushy, he gave us his honest opinion and recommendation which was greatly appreciated! Awesome job!

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

Awesome and thanks again to your sales man Craig Perkins and the rest of the guys there I will buy from you guys again also will let other people know about you guys again thanks

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

Over all good car but 4 cyl engine lacks power. A 6 cyl should have been an option. Door locks (actuator) not reliable. Transmission ,breaks , and suspension are great.

Mike Jr and Dan helped me out with my purchase and I couldn’t be more pleased with the Treatment that I received. Thanks guys

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

I had a great experience. Ben Hooper was extremely helpful in getting me into the car i wanted. No high pressure or stress. He just made the process very simple, relaxed, and memorable. I would recommend this dealership to anyone looking for a vehicle and will come back when I am ready to purchase another vehicle.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Everyone was great to work with. Fernando was extremely helpful and made the car buying process smoother especially for someone who has never done it before! Marquez was also helpful and great to work with. Appreciate everyone’s help and the great customer service!

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car

What I initially asked for was a car that got great gas mileage, dependable, and affordable. They called me and told me about a car they just got that met these criteria. This turned out to be a car I loved, a price that was perfect and best of all a sale that was quick, smooth and painless. I was so impressed with my purchase, the quality and professionalism of the sales staff and BEST of all just a great experience over all. I have since sent three family members there and they all say the same positive things about this dealership. I recommend them without reservation.

This is a superb vehicle, even after many kms of driving. It should last many years with normal maintenance. It has no flaws that I'm aware of.

Thank you tomorrow. Richard Samuel good service 👌 for his good attitude when I come in Titus-will use car deler in lakewood.

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

My wife and I recently leased our very first Subaru from Carter Subaru - a 2019 Subaru Forester. We were fortunate enough to have Steven Mackie as our salesperson and he was seriously fantastic. Incredibly kind, thoughtful, and a sincere listener as we chatted through what we were looking for in a new vehicle. He gets us :) Mark Arbar, our finance rep, was also a joy to work with and kind as well. Overall, we highly recommend the experience of looking for a new or used car at Carter and couldn't speak more highly of Steven and Mark.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

My 2007 CR-V has 265,000 miles and remains the best vehicle I’ve ever owned and my 4th CR-V. I have no intention of selling anytime soon, but if I can afford a newer one I will definitely buy it. Why change when you’ve had a gold mine. Vini Messina Tewksbury, MA

Our Tiguan needed a quick addition of window washer fluid and tire pressure check before our road trip. Bailey Decker and DJ were very supportive and professional in seeing that our car was serviced. Thank you!

Love my 2014 CRV 130K miles and going strong. Very comfortable. The A/C has been a bit buggy. Had to put it into service mode a few times to get it working again. ( that's why 4/5 * on reliability ). Bought this car in 2017 with 36K. Plan is to keep it till 200K.

Worked with Json. Was a good experience. Didn't feel pressured. Helped me with all the questions. We bought a CRV EXL. Got a good deal.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

I drove into the service area this morning without an appointment and was greeted by Cam. He was friendly and asked what I needed. Then Quinn arrived to ask what I needed and I explained that the CarPlay disappeared and I needed help getting it back. Right away he took charge and got it connected. Then I explained another problem about my voice prompt not working and then Rich Kim appeared to ask if he could help. So I had two people on the scene( and in my car) to go through what seemed to be a complicated process to reset my system. I wish I knew what they did, all I can say is they stepped up and rescued me. Rich had a lot of knowledge and even though I was worried to start resetting everything, he came through and got everything working. This most important aspect of this experience is the immediate help with my problem. Tech is obviously not in my wheel-house, having such smart and helpful Honda Kirkland staff is amazing. Rich and Quinn never hesitated, gave heavy sighs, or gave a hint of inconvenience in taking care of my situation. Every visit for my scheduled maintenance has been pleasant and I will sing the praises of Rich Kim and Quinn at every opportunity. Thank you.

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

Excellent and professional help from a very knowledgeable person. Gave great advice and was very helpfull.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

These guys made this was my easiest buying experience at a dealer since bought my first car in 1988.

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

The vehicles are top notch , the customer service is plus 10 , overall a wonderful experience in the purchase since our car was totaled. Thank you all there at CarMax for your professionalizm and help during this time. A Special Thank You too Zackery " what a salesman " .

This is my 3rd CRV in 15 years & it is 1 very nice, comfortable, easy car to drive. IT absolutely loves the open road. Just got back from a 5 day trip to Yellowstone-averaged 36 mpg!! Nice looking & holds a lot of luggage plus 4 adults.