Used Honda CR-V EX-L for sale near Gurnee, IL

Overall, my experience buying an Accord from Muller Honda was a positive one. Salesman Kurt Kim was professional and straight forward. Still, I would suggest the dealer should lay out extended warranty options earlier in the process, not when you have already decided to buy and are about to sign over a check. Also, the fact that the dealer added on a fee over the MSRP was not surprising, but still disappointing. It does not generate dealer loyalty going forward. But this is my fourth Accord from Muller and I haver always beemn happy with them.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

Painless, fast, professional, and most of all a honest dealership. Purchased a car in 20 minutes with a no pressure salesman and no required add ons. Great experience

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

I was greeted promptly when I dropped off the car and was given detail on what they were going to do with my vehicle and how long it was going to take. They even offered me a ride home. My vehicle's work was completed 2 hours earlier than expected. Excellent job!

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

my sales person was just outstanding, she was very attentive, showed me some things about the care while waiting for finance department. overall I was as pleased with the experience as I could be.

Love my 2014 CRV 130K miles and going strong. Very comfortable. The A/C has been a bit buggy. Had to put it into service mode a few times to get it working again. ( that's why 4/5 * on reliability ). Bought this car in 2017 with 36K. Plan is to keep it till 200K.

Adrian Rivas was so easy to work with and attentive. Made the experience so great

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

Nice and all staff are very friendly, and everyone there was so much fun, and Ed Wanland have a great time to work out for me. Thank you

I have owned this car since new. With 111K miles, I am still very happy with the choice. The 2014 was the last CR-V made with a conventional automatic transmission, and highly desirable for towing behind a camper. My service and repair bills have been exemplary.

Pleasant experience nice staff. Good deal, worked well with me on trade. Like the new car so far.

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

Great service and quality car! Jon Golm was a great sales guy. Looking for safe reliable car for my granddaughter and he delivered. Awesome experience!

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

Ritchie Sutton.. 3 years later and still on top of his game. Grade A salesman, thank you for all your hard work and dedication, to my Honda needs!

Bought a 2021 for my son as this is his first car. My wife and I went to every dealership and decided if we wanted reliability for a teenager with all the new features for a new driver it was the Honda CRV. So far so good. The car is not going to win any races which I am OK with as its perfect for a soon to be 16yr old. My son absolutely loves everything about the car and for the last few months he had been practicing in a 4 door F-150 so this car is super easy for him to drive. I really like that it has the lane assist thing. When he gets to close to the shoulder the steering wheel brings him back in plus the back up camera and other safety features it was a no brainer for us. Gas mileage is excellent on this car and the moon roof is an added touch for our new driver.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Amazing customer service. Perfect place to buy a car they are not pushy or forcefull on you when you are just checking out to see if you fit in the car.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Ben was an awesome sales person!! Very easy going and very knowledgeable!! Great job Ben!!

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

You were able to get me the exact car that I was looking for when other dealers just tried to get me to buy something else. There were a few delays, but were not the fault of the dealership - throughout the delays, communication was always there to keep me informed of what was going on.

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

The service attendant was friendly, polite, and knowledgeable. He asked about my desire to replace air filters, which I elected to have done.

The 1st Honda I have ever purchased. The reliability, comfort, and technology are far superior to the other brands I have owned. Quiet with very little road noise, no wind noise, and can hear radio and phone calls easily.

This is my second car purchase at Your Choice Waukegan. The staff are friendly and knowledgeable, and they make the whole experience enjoyable.

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car

I called in the morning with an alert about the oil level And without an appointment, I was told I could just come in anytime I was able. The service department was efficient and competent at addressing the issue. Thank you!

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

We got the Honda Accord. Ken, the Sales Consultant knows his field. It’s just frustrating because there’s a long wait for the financing office. We stayed 5 hours in the dealership & it’s mostly waiting for the financial office to process our papers.

I had to replace 4 quickstruts, rear adjustable control rods, spark plugs and valve adjustment at 105,000 miles. The front sway bar had to be repaired. The usual brakes and tires. The valves needed to be adjusted as they were not to specification anymore . I didn’t mind spending the money because I plan on keeping this CR-V past 250,000 miles.

Hello! Just visited this dealership today and I must say it was truly a great experience. This was my first time going to this dealership and I will definitely recommend others to go!! Latrell was my salesman, and he was extremely helpful and professional. You wouldn't regret going to this dealership!

Phenominoligistically excellent. My vehicle is defined by its use and that is practically excellent. One month in and no issues. Fair negotiation with a trade in.

Came in and they help me right away! Was a relatively quick process and they helped me with any questions. Haven’t had a service like this before. Working with Chase he understood the different criteria’s and considered all them! Chase was willing to go above and beyond to find the perfect car for me. (If you are an international and looking for a car this is the place to go, they have knowledge and all visas and what is best for you!)

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

Tom Scimeca is great guy! I had an amazing experience buying my 6th car from Patrick. Great people! No pressure to buy, which is good. I am always stressed out making large purchase's like this and they were great. Very helpful!

I'll recomend this vehicle to anyone and everyone. Its the best vehicle I have ever owned. It has an exelent balance of comfort and ride. Fuel consumption could be better, but on the other hand I like the responsive engine.