Used Honda CR-V EX-L for sale near Hickory Hills, IL

Edit to prior review: We had an issue with a used CRV we bought there after a few days and had to bring it back but they did end up fixing it for us.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

I want to thank Shelly in the service department for making the big repair of my Kia (older) a good experience. She kept in constant contact with me while it was being service. She made me feel confident that the job would be done properly, and it was! Whoever the mechanic was, thank you so much. I can't believe how much better my vehicle is. If I can get this excellent service every time. I will stick with buying another Kia! Thanks again Shelly and the mechanic!!! Maureen G

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

My experience with service with Ryan was wonderful.. Ryan was patient and I was informed every day about the proress of my service and claim. All repairs was explained in full and I felt very cared for. As a 76 year old female, I have felt very vunerable but I felt safe with Ryan.

My 2007 CR-V has 265,000 miles and remains the best vehicle I’ve ever owned and my 4th CR-V. I have no intention of selling anytime soon, but if I can afford a newer one I will definitely buy it. Why change when you’ve had a gold mine. Vini Messina Tewksbury, MA

This was one of the best technicians I have had since having my vehicle serviced with Gerald Honda.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

The man was kind, he listened to what I had to say and timely manner was great!

This is my 3rd CRV in 15 years & it is 1 very nice, comfortable, easy car to drive. IT absolutely loves the open road. Just got back from a 5 day trip to Yellowstone-averaged 36 mpg!! Nice looking & holds a lot of luggage plus 4 adults.

Had to have my car towed to Gerald Honda and Ryan in the service department took care of my car all the way from when the tow truck dropped it off untill the repairs were completed. I literally only had to show up at the dealership to pay and they took care of the rest.

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

My wife and I had an outstanding experience yesterday at Bill Jacobs BMW in Naperville. We are true car enthusiasts and have bought lots of cars over the years. We've probably had 15 cars in 12 years and our car buying experience yesterday with our salesman, Preston, was the best experience we have ever had. Our salesman was confident, friendly, integrous, knowledgeable, and made us feel super comfortable about our DEAL. The entire experience was fun and exciting. The entire team at Bill Jacobs was great and moved us incredibly quickly and easily through the process. I highly recommend this dealer. Top Tier, and a shoutout to Preston, thank you for the excellence. 10/10!!

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

Best dealer around, quick service and good deals. Jorge gives the best service. Made shopping a car easy. Great customer service. Will recommend this place to family and friends

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

I had a budget, and the associates at North City Honda helped me out a ton and got me a great deal! I appreciate their team and their flexibility.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Service has always been good, reliable, and discussed before work starts (no surprises). Advisory staff has always been friendly and helpful no matter what the situation is. Facility is clean and organized. Work has always been satisfactory.

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

I recently bought a new Honda HR-V from Mary at O?Hare Honda, and I couldn?t be happier with the experience. From the start, Mary was welcoming, knowledgeable, and easy to talk to. She took the time to understand what I was looking for and helped me find the right car for me and my needs?without any pressure or sales tactics. The entire process was smooth and efficient, and Mary was there to guide me every step of the way. She made sure I was comfortable with everything, answered all my questions clearly, and followed up afterward to make sure I was still happy with my choice. If you're looking for a new car, I highly recommend working with Mary. She made what could have been a stressful experience feel easy and enjoyable.

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

Had a great buying experience with them. Purchased a used Navigator from out of state, flew in to check it out and was greeted at O’Hare by a wonderful gentleman that took me back to the dealership, it was a great ride back being picked up and already being texted about the details upon landing. The used Navigator was waiting for me inside and had be perfectly detailed and was ready for a test drive, the moment I got to the dealership. Salesman Tim was awesome to deal with throughout our entire buying process from answering all questions and doing a video call walk through on the vehicle before commenting to buy it. The Navigator was as described, they worked with us to hold it while waiting to get everything arraigned to make the trip to buy it. They even had all the numbers for financing and extended warranty done prior, so it was a simple deal of signing the documents and then proceeding on a 6.5 hour drive home in a wonderful Navigator, even in Chicago traffic. Highly recommend using this dealership and will possibly be back for future purchase as everyone was extremely nice and pleasant to work with.

I had to replace 4 quickstruts, rear adjustable control rods, spark plugs and valve adjustment at 105,000 miles. The front sway bar had to be repaired. The usual brakes and tires. The valves needed to be adjusted as they were not to specification anymore . I didn’t mind spending the money because I plan on keeping this CR-V past 250,000 miles.

Sales agent Laura very thorough 1st car showed was perfect. Purchase was easy. Definitely recommend.

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

They are the greatest team! Shane, Kamal, Nick, Jon and Lacey,Francisco - made my dreams come true

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

Great showroom. Friendly, no pushy sales feeling. Ken, the service manager, took good care of me because a sales person wasn't available. Then Seth, who was there on his day off, did a great job at assessing the situation and asked if I'd like him to help me. Probably the easiest sale of his career, but hey! He was great. I wanted quick in / out service and I got it. I really got what I wanted and more! FANTASTIC service program. Really sealed the deal.

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem