Used Honda CR-V EX-L for sale near Melrose, MA

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

Great dealership! Oisin my salesman was very personable and knowledgeable. The sales process was smooth and fair. Service has been fantastic to work with. Took prompt care of any concerns that arose. Atamian is very well managed and the atmosphere reflects such.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

Tafari, was excellent, he treated us with respect and was very knowledgeable on the CRV we were interested in. our trade -in and new car price was agreed on, and fair for both. follow-up and communication were excellent. and management and finance rep' were excellent to work with. very good experience . Steve

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

Devin was awesome to work with and made sure all my questions were answered. He ensured the purchase process went smoothly and kept me updated every step of the way. I would highly recommend working with Devin.

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

It's only been 12 days so far, but I'm looking for a specific make, model & year. I've received two useful emails about maintenance and managing buying a used vehicle. The dealership has opened a net among its other dealers and has kept in contact with me. I'm optimistic about my difficult request being fulfilled. This is a huge purchase, and the dealaership has kept in good contact.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

Outstanding Service from Chris Charles-Marc at Ocean Honda of Brockton! We recently purchased our brand new 2025 Honda CR-V Sport from Ocean Honda of Brockton, and we cannot say enough wonderful things about our experience with Chris Charles-Marc. From start to finish, Chris truly went above and beyond to make sure we got exactly what we wanted. What stood out most was how much Chris listened to our needs. He took the time to understand what we were looking for and then made it his mission to deliver on every single one of our requests. Chris is humble, personable, and incredibly professional, which made the entire process smooth and stress-free. Even though the dealership didn’t have the exact color we wanted in stock, Chris quickly found one for us at a nearby location and had it delivered in just a couple of days. It was clear that his top priority was our satisfaction, and he made sure we felt completely taken care of every step of the way. Chris also showed us his own Honda with tinted windows, which we loved. He went the extra mile to connect us with his guy, and within a week, we had a great tint job at an extraordinarily low price. This level of thoughtfulness and attention to detail is hard to come by. Additionally, Chris explored financing options for us and worked with his team to see if they could beat the pre-qualified rate we came in with. He was thorough, determined, and always looking for ways to add value to our experience. We are absolutely thrilled with our new CR-V Sport and couldn’t be happier with the level of care and dedication Chris showed us. If you’re looking for a low-pressure, highly attentive, and effective salesperson, we highly recommend Chris Charles-Marc. He’ll make sure your car-buying experience is seamless and enjoyable! Thank you, Chris, for going above and beyond to make our car-buying journey exceptional!

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

I had an amazing experience working with Emily at Ocean Honda—twice! I purchased my last car from her in November 2023 and recently returned to trade it in for a new vehicle. Emily worked hard to get me exactly what I wanted both times. She’s incredibly knowledgeable, personable, and genuinely great at what she does. The entire process was smooth and stress-free. I truly appreciate her dedication and will definitely continue purchasing my vehicles through her. Paul who is the sales manager was also very helpful and instrumental in the success of getting me in the exact car I wanted. I am grateful to the whole team there. They’re really great people. Highly recommend!

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

One of a kind customer service!! Great communication and very helpful! Liam Thank you for making my day!

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Have had great experiences here.bought a 2009 Jeep Grand Cherokee 3 years ago that I’ve had no problems with. we just passed it down to my Daughter.A couple months ago we went and bought a 2014 Jeep Grand Cherokee. When we test drove it we mentioned that the rotors looked a little beat up when we went and picked up the jeep it had brand new Pads and rotors on all 4 tires. We only mentioned the front. They go above and beyond to make sure there customers are happy. Defiantly will be going back for a third vehicle next year when my other daughter gets her license

I had to replace 4 quickstruts, rear adjustable control rods, spark plugs and valve adjustment at 105,000 miles. The front sway bar had to be repaired. The usual brakes and tires. The valves needed to be adjusted as they were not to specification anymore . I didn’t mind spending the money because I plan on keeping this CR-V past 250,000 miles.

Felt welcomed the moment we walked through the door. Knowledgeable staff, great prices, spectacular inventory. We found the car we wanted. Frederick helped us with the car, he is everything you want in a salesman. Frederick listened to what we wanted in a car, worked with our price range, he wasn’t that typical car salesman you always hear about, he was great, truly caring. We will definitely return to Autobahn USA when we need another car.

This is my 3rd CRV in 15 years & it is 1 very nice, comfortable, easy car to drive. IT absolutely loves the open road. Just got back from a 5 day trip to Yellowstone-averaged 36 mpg!! Nice looking & holds a lot of luggage plus 4 adults.

Wesley was very professional didn’t question my offer brought it right to sales manager. Negotiation was smooth in the end I paid what I thought was a fair price and got a powertrain warranty thrown in. They delivered car promptly inspected and filled gas tank. Very positive experience no pressure. Thank you guys at Autobahn Westborough.

This is the best vehicle I’ve ever owned. The Hill Honda Dealership that I bought this CRV have always done reliable service and all the service and technicians are courteous and knowledgeable. If I would buy another vehicle it would be a Honda