Used Honda CR-V EX-L for sale near Phoenix, AZ

I haven’t had a bad experience so far, but i have only been here a few times for service. I am scared because of all these terrible reviews though. Management really needs to fix these problems. Big red flag. Again, I’ve had no issues. Leased a car and been in for service.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

I’ve been using Moore Chrysler for six years now and we’re always pleased with their service. The last four years have been great with my new Service Advisor Jake he is literally the best in the business.

Over all good car but 4 cyl engine lacks power. A 6 cyl should have been an option. Door locks (actuator) not reliable. Transmission ,breaks , and suspension are great.

Our salesperson was professional, friendly, made sure he answered all our questions. He took his time to help us trough the new navigation systems, we are well into our senior years, he was so very helpful to us.

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

Dereck's assistance as a service advisor is terrific. I was able to get in a bit early for an oil change and instead of making me wait for the scheduled time, he and Grant collaborated to squeeze me in early. Total time waiting was < 45 min. Price was as stated. Thanks y'all!

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

Thank you Mark Kia for getting me into a 2024 Sorento Prestigue...awesome car! Abdul (sales) and Josh (finance) are professional, customer focused, and genuinely care about your needs and making the customer and buying experience GREAT!

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

Kelly Mac sold us a great car! She was knowledgeable about the car and gave us options. She wasn’s pushy but kind, she was patient enough to allow us to make our own decision. A great asset to the Nissan Company. Loved her funny personality and interest in us. Thank you Kelly. We will refer other customers to see her at Nissan.

My 2007 CR-V has 265,000 miles and remains the best vehicle I’ve ever owned and my 4th CR-V. I have no intention of selling anytime soon, but if I can afford a newer one I will definitely buy it. Why change when you’ve had a gold mine. Vini Messina Tewksbury, MA

Everyone at the dealership treated me and my wife with with the most respect and understanding possible so to me The Mazda Dealership is the best dealership to conduct a happy beneficial car buying experience signed your loyal Costermer Brian an Melanie

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.

I absolutely love working with this dealership. This will be my 2nd car with them. The service is impeccable. Ed Johnson was a great salesperson to work with and really understood my goals in getting in a new car.

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

I had super good experience with them. Especially I want to thank : Bella , Jack ,Chris and Nick. They were trying to help me get the Sienna what I wanted. I sincerely to tell everyone who wants to buy Toyota new car.You can look for them.

I'm beyond happy with my new car from DCH Paramus Honda! The build quality, smooth ride, and attention to detail are truly impressive. It’s comfortable, stylish, and packed with great features that make every drive a pleasure. You can really feel the care and craftsmanship that went into this vehicle — it’s everything I was hoping for and more. A huge thank you to Maria Alcantara and everyone at DCH Paramus Honda for making the entire process so easy and enjoyable. I highly recommend both the car and the team there!

The customer service is good in the snack area they need to pay attention

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Overall a great experience, fair negotiation, and a personable staff. I did not feel rushed or forced into any decisions and they gave a very fair price for my trade.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

I went in looking for a car I would love and drive for a long time. I mean it’s an important purchase. The team was extremely knowledgeable and made the process smooth and assuring. Jessi, was the best! She is a true professional and a great person to sell me a car. Go to them! Go to her!

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

Haylee was great to work with. Very quick transaction! We love the 2007 Lexus we bought and they did an excellent job getting it ready.

Excellent car & gets great mileage, especially on long trips. The car battery seems to not last as long as it should. This is my second CRV and my first one had the same issue. They need better batteries. Other than that I have no complaints.

To me these reviews all sound like everyone wants what they want this is a business that’s selling used cars a tip to help new buyers. You are given a 500 mile or 15 day warranty take the car you buy down to the original dealership or any mechanic have them do a over all inspection if anything is wrong with the car that the warranty covers take it back to the place you bought it from and they are legally obligated to fix it at their expense not yours because it falls under the warranty also make sure you buy GAP INSURANCE AND ANY OTHER EXTENDED WARRANTIES REMEMBER THIS IS YOUR MONEY AND INVESTMENT!!!!! Hope that helps anyone out on here or anyone looking for a car. I AM NOT A LAWYER & THIS INFORMATION IS BASED ON A PERSONAL EXPERIENCE…..

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Best car buying experience I have ever had! Collin , Shayla and trainee made my five hour day a real pleasure. Thank you. Christine Chambers PHX,AZ.

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

Awesome 👌 job. The sales person was very helpful. Very courteous. Got the job done. Waited for me to finish up.

We recently upgraded to a Honda CR V. It is very comfortable and has almost everything we need. The only drawback is that SiriusXM radio is only available through the app on our phone. Otherwise it is very user friendly.

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

Bought my first car at the location on Apache trail. Bill was very helpful and made me feel comfortable and got me a good deal on my car. Highly recommend buying from this location!!

Mostly, Honda quality fit & finish. Positives, 1.5l. Turbo motor. Inherited a 2017 AWD CR-V. Had to drive long way fm. Kalifornia to Colorado in late Nov. via Wyoming. Natch hit blowing snow. Car handled great . Good pickup . Good leather seats. Im 6'2". Lots head & leg rm. Great cargo space. 1200 mi. trip= 29+/- mpg. Negatives, very unintuitive entertainment console. Very un Honda like cruise control. Exterior looks( tad frumpy, funky).

I bought a car and decided to return it. Just didn't like the ride. No Problem! Don Foster was the best, no hassle,car salesman that I have encountered! I found another vehicle and no hassle return. It was great. All of the test drives were great and I was very comfortable doing them. Loved working with Carmax and Don Foster of Gilbert , AZ

Just got one with 15,000 miles on it. In pristine condition. Still learning all the features since I never owned a car with so much tech. Once I learn one at a time, I found many of the features very useful. Over quality of build for the vehicle meets all my past expectations of past Honda vehicles. Don't understand the negative remarks about acceleration. If I have to get out of situation fast, which I had to, vehicle responded immediately and to my surprise much faster than expected. I have to keep in mind when driving it, speed can getaway with you if not driving properly, very quick for me on acceleration. Only negatives I have is: For a high quality vehicle it has no back up sensors, just a camera. It does have guidelines on the camera. I guess once I practice with the guidelines more, I will be able to see and not need back up sensors. The other item not happy with is the center console storage. You have to slide two panels to see all that is in the compartment, since the lower compartment is so long for plenty of storage. Just one long long panel would be great. Also, the flip up center armrest in the front would be great if it had an inner compartment on the arm rest. For me it is a very comfortable and relaxing vehicle to drive. I notice I do not get as tired on long trips in this car, compared to my previous. It has excellent storage, plenty for my needs. History will tell if Honda downgraded on things compared to the past. I got the remaining factory bumper to bumper warranty (Certified) along with the top of line extended maintenance for 10 years/100,000 miles. So feel pretty comfortable about future repairs since I will only be responsible for regular maintenance and normal wear and tear parts. Overall....REALLY HAPPY! On top of that I am dealing with a fantastic dealer, BIANCHI HONDA OF ERE. From the salesman, used car manager, finance department and service, they have been great, friendly people to deal with. Late Note: We also own the 2019 CRV, along with 2020, Both are EX-L version. Had the 2019 longer, also a fantastic vehicle.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.