Used Honda CR-V EX-L for sale near Saugus, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

I brought my car in for a repair, and Sean could not have been nicer or more helpful. They gave me a loaner for a few days. Very pleased with the service. Thank you%,

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

From the first phone call to the in-person meeting with our sales representative Aram, our experience was excellent. Everyone at the dealership as a whole was very friendly and helpful including the manager and financing personnel. The sales representative was always accessible and courteous understanding our needs in a new car purchase. I would highly recommend this dealership.

I'm beyond happy with my new car from DCH Paramus Honda! The build quality, smooth ride, and attention to detail are truly impressive. It’s comfortable, stylish, and packed with great features that make every drive a pleasure. You can really feel the care and craftsmanship that went into this vehicle — it’s everything I was hoping for and more. A huge thank you to Maria Alcantara and everyone at DCH Paramus Honda for making the entire process so easy and enjoyable. I highly recommend both the car and the team there!

We purchased a used Honda Pilot from Boch Honda. The sales staff was friendly and we were not pressured during the process. On the second day after the vehicle was delivered to us we had transmission trouble, the dashboard light was flashing with a check transmission warning light. We called the dealership and spoke with Bill about our issue with the vehicle. Boch Honda came to our house to pick up the vehicle, they replaced the bad transmission and a week later returned the repaired vehicle to our driveway. They gave us a one year warranty on the work, we couldn’t be happier with this dealership.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

I've been a customer for more than 20 years. Bought two cars there and continued with the excellent service department. Always exceptional work. Always keep customer needs in mind. Best dealership I have experienced in my 79 years.

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

I bought my first car from Cambridge Honda last month after the place was recommended to me by a friend.I had considered buying from private sellers, but my experience at Cambridge Honda makes me glad I didn't! My salesperson, Rebecca Rideout, handled everything from beginning to end. She was honest and upfront, so we didn't waste time on models that were outside my price range, and we got to test-driving quickly. Negotiation of the price was brief and straightforward. She gave me all the attention I needed without ever pressuring me. She helped me get the best deal on car insurance, which is necessary for buying a car in Massachusetts ? it's not an easy process either! ? and of course the dealership handled all the paperwork. Rebecca Rideout drove me to a mechanic so I could get a pre-purchase inspection done, and even bought me a slice of pizza because we were both hungry after spending all day on the sale. A shuttle brought me to and from the bank where I could get a cashier's check. Rebecca Rideout gave me her contact info in case I needed it because I had to come back the next day for a state inspection. The state inspection at Cambridge Honda took less time than expected (and I got a complimentary donut and coffee while I waited). All in all, I got quite a fair deal from Honda. And perhaps just as important (especially for me, since I was buying my first car), I got a whole day of service and help so that I could be on the road with peace of mind the very next day!

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

Brain and Derek are Good people they are very helpful they took care me there on point with helping you get in to a vehicle now I'm on the road again in my 2017 Ram longhorn I recommend talking with them if you need a vehicle they will take care of you Auto Factory Jeff Rocker

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

Recently had my vehicle service for the sunroof not working my advisor was Kellsie she updated me through the whole service and when parts where getting luckily I was able to be set up with loner vehicle till my vehicle was done. I will definitely go back and get my vehicle service with Kellsie communication and updating you with service was a 5 start. Thank you

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Service advisor, Dominic Rubino, Was outstanding. Kept me informed thru out the recall process. People like him at Honda north Make the buying experience complete

We recently upgraded to a Honda CR V. It is very comfortable and has almost everything we need. The only drawback is that SiriusXM radio is only available through the app on our phone. Otherwise it is very user friendly.

An oil change and car detailing was scheduled. Both occurred seamlessly with excellent service and quality of workmanship! If a future car purchase is needed we are we’d to Honda North

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

Amadou was very knowledgable, thorough and a pleasure to work with. He made the experience smooth and easy. My new 2024 vehicle came in before promised which made me very happy! Thanks to Amadou and his manager for getting me into my awesome vehicle that I am definitely enjoying driving.

The 1st Honda I have ever purchased. The reliability, comfort, and technology are far superior to the other brands I have owned. Quiet with very little road noise, no wind noise, and can hear radio and phone calls easily.

Matt is Excellent. Outstanding customer service he is knowledgeable and quick and made the buying process a breaze. He went out of his way to make our experience the best it could be and stayed late to make sure my Wife could take hers home same day. I bought 2 cars in two separate trips on Saturday in the time it would take to buy one at other dealerships. This is my 4th car from AutoMax and have never had an issue with any of the vehicles or the experience. This is the place to go and I will be buying my next car there and asking for Matt.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

My brother and I had the distinct pleasure of working with Carl and our incredibly impressive Senior Sales Consultant Mr. Peter Ly. This was our first experience with Honda Village and rest assured that it will not be our last! In fact we now consider Honda Village our go-to Honda dealer. My brother purchased a Honda certified formerly leased CRV that is simply outstanding! Clean and like new! Peter made the whole experience wonderfully comfortable and we can not say enough good things about Peter's expertise and attention to detail. If you want a great car or truck the Honda's have it all, and if you want a great car buying experience we don't believe you will find better than Honda Village!

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

Got my 2009 honda civic hustle free. completed financing and registration same day. I had it for 2 weeks and very happy with it. I will recommend this place to my friends and family

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

Sharon was absolutely amazing and helpful! I would definitely work with her again she’s great

I have owned/leased 4 previous Honda sedans. This is my first SUV. Totally wonder why I had never looked into owning a SUV. Has a comfortable ride and interior. Love its ease of handling. Thank you Middletown Honda!

Sharon Munoz was awesome. Great service. Carlos was amazing. Highly recommend this center. Everything went very smoothly

Alex did a great job. Very patient. Very calm. Will recommend. Very happy with purchase

This is my 3rd CRV in 15 years & it is 1 very nice, comfortable, easy car to drive. IT absolutely loves the open road. Just got back from a 5 day trip to Yellowstone-averaged 36 mpg!! Nice looking & holds a lot of luggage plus 4 adults.