Used Honda CR-V EX-L for sale near Sudbury, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Levon Artinian is great to work with. I never felt rushed or pressured. He patiently waited while me and my husband worked the numbers. Levon went above and beyond to provide us with multiple options to choose from and we were able to drive away in our new 2024 Honda HRV. I can honestly say, this was the most positive experience I've ever had purchasing a new vehicle.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Buying my car with Sean Dotts was an easy and pleasant experience. He was totally helpful and professional . He answered all my many questions and took great care to make sure I was happy with everything. I highly recommend Sean. An excellent sales rep. Thank you Sean.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

I have leased my third crv from Lundgren Honda in Auburn ma. The primary reason I keep going to Lundgren is due to The sales person, Samantha Warren. Samantha is smart, friendly and excels in customer support and service. Lundgren is fortunate to have her on their sales team. Ngreen is fortunate to have her on their sales team

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

Just got off the phone with the Parts depth. Excellent service on a difficult clarity issue. They looked up critical info that helps me a lot. They didn't have to but were excellent and whent the extra mile to help me.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

Jarid was very straight forward. Easy to work with and gave us many options to choose from. He was patient and helped make the best decision for our family.

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

I've been a customer for more than 20 years. Bought two cars there and continued with the excellent service department. Always exceptional work. Always keep customer needs in mind. Best dealership I have experienced in my 79 years.

I'm beyond happy with my new car from DCH Paramus Honda! The build quality, smooth ride, and attention to detail are truly impressive. It’s comfortable, stylish, and packed with great features that make every drive a pleasure. You can really feel the care and craftsmanship that went into this vehicle — it’s everything I was hoping for and more. A huge thank you to Maria Alcantara and everyone at DCH Paramus Honda for making the entire process so easy and enjoyable. I highly recommend both the car and the team there!

Highly recommend Herb Chambers. Purchased my car there and bring it in for service. Easy to make service appointments online. Pricing is reasonable and there is a comfortable area to wait. Everyone is extremely helpful and professional.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

My wife and I leased our 4th Honda through Lundgren Honda in Auburn and our Sales Lady Samantha was awesome, patient and ver helpful, she could not do enough to be helpful and accommodating. Thank you Samantha you were great.

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

Amazing experience. I'd recommend anyone looking for a car to try CarMax first... There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars. Put it this way, it was great enough experience for me to come online and leave reviews all over!

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

Chris T. was amazing to work with. My husband and I recently bought a car from automax and we can not say enough great things about Chris. From his knowledge of cars to his easy going personality he was fantastic to work with. Chris made buying a car an enjoyable process from start to finish. Highly recommend Chris for your future purchases.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

Yes I would absolutely recommend this dealer to a friend. Jose Mendes was great during the process of buying my car. Jose was able to answer every question I had about the process of buying the car and about the car itself. Jose definitely made the process of buying a car much easier and less stressful.

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

Recently had my vehicle service for the sunroof not working my advisor was Kellsie she updated me through the whole service and when parts where getting luckily I was able to be set up with loner vehicle till my vehicle was done. I will definitely go back and get my vehicle service with Kellsie communication and updating you with service was a 5 start. Thank you

Easy to handle, but could use a little more luxury. Impaired vision, five drivers side from window or car meets engine want heated seats to be an automatic option, _____cannot use Google Maps in this car. Could not use cell ph till I called Honda directly. What’s up?

Alex did a great job. Very patient. Very calm. Will recommend. Very happy with purchase

I had to replace 4 quickstruts, rear adjustable control rods, spark plugs and valve adjustment at 105,000 miles. The front sway bar had to be repaired. The usual brakes and tires. The valves needed to be adjusted as they were not to specification anymore . I didn’t mind spending the money because I plan on keeping this CR-V past 250,000 miles.

Service advisor, Dominic Rubino, Was outstanding. Kept me informed thru out the recall process. People like him at Honda north Make the buying experience complete

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

An oil change and car detailing was scheduled. Both occurred seamlessly with excellent service and quality of workmanship! If a future car purchase is needed we are we’d to Honda North

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

We were in today looking at the Murano and Dwayne was an excellent salesman. He was very engaged, knowledgeable and accommodating. Probably the best service I have had car shopping ever.

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

We just purchased a new vehicle from Ocean Honda. Sean McCarey is an incredible, honest, upfront sales person (10/10 stars!) and was great about helping us find and buy something that made us happy despite the current nationwide low inventory. The whole team there was great about financing, helping with insurance, doing the leg work to the registry, and even helped get my wife to her job when we brought the car back to have accessories installed. Granted, she offered to bring him a coffee, but I doubt that was enough to be considered any kind of bribe. 😁

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

Beyond 5 stars!! From sales to service this is a top notch dealership. Always going above and beyond to be of service and accommodating. I should know, I have had 4 now 5 QX 80s …

This is my 3rd CR-V EX-L. It gets more comfortable with each iteration. Performance is outstanding. Fast acceleration. Nice sound for gas-powered vehicle aficionados. The blue color I have is the most beautiful color ever produced by Honda. Fuel efficiency is as advertised. I won’t buy an EV until charging stations are everywhere and charging speed is improved.

Mike was honest, very helpful and knowledgeable. Priced competitively and budget friendly. Thanks Mike for putting your customer first

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.