Used Honda CR-V EX-L for sale near Woburn, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

I have now purchased five vehicles from this dealer - 4 CR-Vs and one Accord. Basically I find them to be honest and trustworthy. I do think they low ball the trade in offers they make and price their cars a bit higher than something like Kelly Blue Book would suggest. But their location is convenient, service is good and sales people are reasonably responsive. I had two minor problems with the Certified CR-V I recently purchased but after some diligent tracking of the sales person, both were fixed promptly and at no cost.

This Honda CR-V is. Beautiful! One owner and so we’ll taken care of. It looks like new inside and out! We love Honda’s and this didn’t disappoint.

We went to Lexus of Watertown this past weekend to test drive a car we were contemplating and left with a deal! We met with John Barstow and had a great experience. He was patient, incredibly knowledgeable and friendly (especially with our 8 year-old son!). We had a no-pressure experience as he guided us through all the different models and features. We were impressed by how attentive he was, offering us options and ensuring we had all the necessary information to make a decision. The entire purchasing process was efficient, and we never felt rushed.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

David Hernandez always go far and beyond in customer service by making sure that I make a appointment at the best day and time according to my schedule which is beneficial and I always leave the dealership happy after his service has been provided. I bought my car in for some repairs and the process was easy and fast. My car has been repaired and looking brand new again! Thank you David!

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

Bought our 2022 Passport at Boch Honda West and felt no pressure from Mike or Rich during the process. Service over the past year has been seamless and stress free. Very accommodating when a timely recall was needed. Supplied a rental without issue.

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

Jaycob was our sale representative was inviting, knowledgeable about the cars, very accommodating and patient. Great to work with!!!

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

Amadou was very knowledgable, thorough and a pleasure to work with. He made the experience smooth and easy. My new 2024 vehicle came in before promised which made me very happy! Thanks to Amadou and his manager for getting me into my awesome vehicle that I am definitely enjoying driving.

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

Oisin was our car salesman. He was knowledgeable and easy to work with. Made our car purchase a pleasant experience.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

I had a wonderful experience with carmax in Westborough. Very friendly staff, very clean. They don't harass you. Upon entering the building, I was greeted and directed to the vehicles I was interested. I ventured the lot on my own and able to check out the vehicle. All the details were located on the window or they have touch screens with the info of the cars on the lots. Chris C was my sales person, he was very quick to respond to questions I had after I left the lot and also gave me detailed information about the cars I was interested in purchasing without haggling me to buy the more expensive car. When I had a question for him he would always answer it and send the brochure or the car detail info so I had it. The day I made my decision I was driving off the lot in a preowned vehicke within a few hours. I was extremely happy with my experience and would recommend Carmax in Westborough for anyone searching for a preowned vehicle. And i had been to other dealerships for test rides.

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

My experience at Herb Chambers Service Dept. was very satisfactory Glenn, Service Rep., was professional; engaging; and right in target. Complete checkup of my car was done in 90 minutes. Checkout procedure was also smooth and fast I am extremely pleased with Herb Chambers of Burlington. Jim Sheeran

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

They took care of my safety recall quickly and professionally. And got my car back to me sooner than expected. The repair representative was very helpful.

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

First Off Let Me Say I Had A very Positive Interaction With This Company, After Viewing A Very High End Truck Online i Made Contact With David Mcbride, I Also Had A Hugh End Trade In , I Live 2 1/2 Hours Away, They Went Above And Beyond To Make This Deal Possible For ME, I Really Didnt Expect The Time They Gave And Interest They Had In Helping Me Purchase As Well As Trade In My Truck, 5 Stars All The Way, Kacpeir The Sales Guy Was Also Kind And Informative Thru Out My Transaction , Refeshing To Know That There Is A Still Some Good Guys Out There, Based On My Experience With Them They Come Highly Recomended By This Guy !! THANK YOU SO MUCH VERY HAPPY WITH MY 2021 FORD F 150 LIMITED !!!!

I had to replace 4 quickstruts, rear adjustable control rods, spark plugs and valve adjustment at 105,000 miles. The front sway bar had to be repaired. The usual brakes and tires. The valves needed to be adjusted as they were not to specification anymore . I didn’t mind spending the money because I plan on keeping this CR-V past 250,000 miles.

Duarte was very helpful and informative. I enjoyed working with him greatly. I highly recommend recommending him.

Love my 2014 CRV 130K miles and going strong. Very comfortable. The A/C has been a bit buggy. Had to put it into service mode a few times to get it working again. ( that's why 4/5 * on reliability ). Bought this car in 2017 with 36K. Plan is to keep it till 200K.

The 1st Honda I have ever purchased. The reliability, comfort, and technology are far superior to the other brands I have owned. Quiet with very little road noise, no wind noise, and can hear radio and phone calls easily.

This is my 3rd CRV in 15 years & it is 1 very nice, comfortable, easy car to drive. IT absolutely loves the open road. Just got back from a 5 day trip to Yellowstone-averaged 36 mpg!! Nice looking & holds a lot of luggage plus 4 adults.

Had an excellent experience buying my Honda CRV Great group of people to work with all the way through. Would definitely buy from them again.

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

The sales team was wonderful. Sergio and TJ were so helpful with the buy back of my dad's truck. Dad worked with Sergio for 20+ years purchasing many vehicles, he passed in July. I made it known I was interested in buying it from them, they made it happen without blinking an eye. Thanks Sergio, Tj, and Dan. Cheryl

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.

Found 2014 Audi A4 Quattro manual transmission on Saugus Auto Mall website and called after hours to set up a test drive for the next day. Car was in great condition and was really fun to drive. Though the car's price was very competitive for the market (we shopped around for a few weeks) it was just slightly outside of our price range and they were able to meet us in the middle. We test drove the car for a second time the next day. Both times there was no hassling or pressure from Ali or the Saugus team. We decided to buy the car cash and everything went so smoothly. When we got home we realized it was one of those unicorn car buying experiences. The DMV is super slow right now during the pandemic so we had to wait for a full week for our paper plates and registration to come through. The car was fully detailed and everything was in order when we came to pick it up. Also, we had asked for one of the tires to be replaced because it was damaged and they ended up replacing ALL four tires! Great experience buying a used Audi! Thank you to Ali, Mike, Jason and the whole team.

This is the best vehicle I’ve ever owned. The Hill Honda Dealership that I bought this CRV have always done reliable service and all the service and technicians are courteous and knowledgeable. If I would buy another vehicle it would be a Honda

Raul and Brian did an amazing job! Exceptional service from start to finish—professional, knowledgeable, and made the whole process smooth and easy. 5-star dealership, highly recommended! Thanks for everything!

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless