Used Honda CR-V LX for sale near Reading, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car

I’m in actual shock. Usually go to another Honda dealership near Westboro that doesn’t miss a beat in finding the most catastrophic damage they can charge the most for but what can you do? Tried Bernardi and SM Denzel for a switch and they were honest and inexpensive and even better than that actually FIXED my car! Thanks Denzel and all the guys at Bernardi. I’m honestly flabbergasted! THANK YOU!!

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

Amazing dealership with great customer service and a good selection. Made it simple for me to buy my used car there that I love. Great job!

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

We just purchased a new vehicle from Ocean Honda. Sean McCarey is an incredible, honest, upfront sales person (10/10 stars!) and was great about helping us find and buy something that made us happy despite the current nationwide low inventory. The whole team there was great about financing, helping with insurance, doing the leg work to the registry, and even helped get my wife to her job when we brought the car back to have accessories installed. Granted, she offered to bring him a coffee, but I doubt that was enough to be considered any kind of bribe. 😁

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

I recently bought a toyota highlander from here and I am very happy with the vehicle. Everybody who I sat down with was very professional and polite. I would definitely recommend buying a car from this dealer.

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Nina was awesome to deal with highly recommend she even delivered my truck to my house on her own time that is dedication very much appreciated

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Just bought a new car from modern auto and couldn't of been more satisfied. Shoutout to Damian for being the nicest salesman I could've had throughout this purchase. Would definitely come here again and recommend to many!!!

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

If you want excellent customer service when leasing or purchasing a vehicle, go see Bob McGrath at Bernardi in Natick! He makes the process so easy and stress-free! He really goes above and beyond to keep customers happy. Thank you Bob, we appreciate you!

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

Service was excellent. Always appreciate the courteous employees and fast service. Never have an issue.

I'm beyond happy with my new car from DCH Paramus Honda! The build quality, smooth ride, and attention to detail are truly impressive. It’s comfortable, stylish, and packed with great features that make every drive a pleasure. You can really feel the care and craftsmanship that went into this vehicle — it’s everything I was hoping for and more. A huge thank you to Maria Alcantara and everyone at DCH Paramus Honda for making the entire process so easy and enjoyable. I highly recommend both the car and the team there!

I brought my car in for a repair, and Sean could not have been nicer or more helpful. They gave me a loaner for a few days. Very pleased with the service. Thank you%,

We picked up this vehicle as a kids car for my daughter to use while student teaching ... it's perfect... reliable, safe and low cost. This will run forever with consistent care.

I've been a customer for more than 20 years. Bought two cars there and continued with the excellent service department. Always exceptional work. Always keep customer needs in mind. Best dealership I have experienced in my 79 years.

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

Recently had my vehicle service for the sunroof not working my advisor was Kellsie she updated me through the whole service and when parts where getting luckily I was able to be set up with loner vehicle till my vehicle was done. I will definitely go back and get my vehicle service with Kellsie communication and updating you with service was a 5 start. Thank you

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

We recently upgraded to a Honda CR V. It is very comfortable and has almost everything we need. The only drawback is that SiriusXM radio is only available through the app on our phone. Otherwise it is very user friendly.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

Great service. Friendly and helpful staff. Found what we were looking for ar a great price.

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.