Used Honda CR-V for sale near Carrollton, VA

My wife and I drove down from Upstate New York to test drive our 2007 Jeep Wrangler . Ken sent me tons of pictures of the undercarriage and all around the Jeep before we traveled to Virginia . We found one minor issue during our test drive , which Ken made sure was corrected ,even though the service area was closing in ten minutes ! Who does that ? They made a customer for life ! Thanks for a pleasant experience

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Great experience. Price was exactly as advertised on top of the documentation fee ( which is expected) and taxes. Car was clean, great miles, and great deal. Would buy again when the right price and time comes around.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

My 2007 CR-V has 265,000 miles and remains the best vehicle I’ve ever owned and my 4th CR-V. I have no intention of selling anytime soon, but if I can afford a newer one I will definitely buy it. Why change when you’ve had a gold mine. Vini Messina Tewksbury, MA

My experience with Heritage Motor was phenomenal! Toni was an amazing sales associate and answered all of my questions from the time I first called inquiring about the vehicle all the way through my purchase. Never once was she pushy, trying to rush me into a sale, or make me feel like I was just a sales number. This was by far the best car buying experience I have had at a dealership. I couldn't be happier with how smooth and fast everything went. From the moment I pulled onto the lot to the time I left with my new car, it couldn't have been more than an hour. I appreciate that Toni and Heritage Motor didn't try to waste my time. I highly recommend them to anyone looking for a car. This was such a change from an experience I had last week from one of the bigger dealers in Virginia who claim to make you a "Priority" and made me leave feeling like I was getting pushed into a vehicle I didn't want. I'm glad I walked away and found Heritage Motor and got to work with Toni! She's the best!

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

I was helped through the DMV, insurance, and financial and left with a car despite COVID. The gentleman we spoke with was friendly and helpful.

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

I contacted Cars USA about the 2007 Porsche 911 Carrera 4 that they had listed for sale. Worked with Nick, he provided all of the information that I needed so I planned my trip to go see the car. He held the car for me and although I offered to provide a deposit, he wouldn't accept it. After my flight landed and I mananged to get my rental, I went to the dealership late in the afternoon on a Saturday. He showed me the car but I needed to rest and such so we planned on connecting that Monday. Anyway, Nick worked with me on a few observations with the car and I drive it home! Excellent experience at Cars USA. I must thank Nick and everyone else there for making the purchase of my dream car smooth and easy. I love the car and would recommend them highly!

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

Mike and Tish are the strongest team in any dealership, and always focus on making sure the customers understand and know what is being done. I always appreciate their help.

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

I wasted time looking at other dealerships when I should have gone to Affordable First! These guys are the Real Deal! No BS! Now I Know Why Their Google Reviews Are So Awesome!

Easy to handle, but could use a little more luxury. Impaired vision, five drivers side from window or car meets engine want heated seats to be an automatic option, _____cannot use Google Maps in this car. Could not use cell ph till I called Honda directly. What’s up?

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

Ms. Angela was excellent and they were very fast with my approval process. I will be shopping here again.

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

I purchased a new 2019 vehicle from Casey Honda, NEWPORT NEWS, VA in May, 2019. I had an issue arise and the Service Dept. (Mgr. Mike Zeno) handled it quickly and professionally. Mr. Malone, Dealership General Manager, was EXTREMELY fair in the way he resolved my issue. I have been buying vehicles since 1968 and I have NEVER been treated as well by a dealership as I was at Casey Honda. It's not how you're treated when things are going well. More important is how do they treat you 2-3 years after the sale when there is a problem. With Mike Zeno and Mr. Malone, you're in great hands.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

Very prompt and courteous service from start to finish. Daniel Davis was an excellent representative.

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

I had a great experience working with Cynthia Adams, her customer service and assistance with me purchasing my new vehicle was outstanding. I truly appreciated how she made me feel comfortable about purchasing a new vehicle seeing that it was a major purchase for me. Her knowledge and expertise on the vehicle were exceptional and she made sure I how to operate all my new electronic gadgets, & etc. before I departed. I'm loving my new vehicle and my decision to purchase one. I am 100% satisfied with her professionalism and knowledge and would highly recommend her and Southern Kia Greenbrier to all my friends and family members looking to buy a vehicle. Thank again Cynthia for your help. Patricia

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

I love my new car! Matt the manager was great. The cars were nice. The price was good. I will be back

Great CRV with no complaints what else can I say it does the job & was a great choice for me to buy at the time

This dealership is by far one of the best I've been to, great attention to detail and great customer service. Also they're taking very good measures in this though time with the Corona Virus in maintaining social distance a much a posible.

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

My experience was very pleasant, I found the vehicle I wanted and I bought it, very easy process

I bought the car new with 45,000 mi and in 3.5 years have put on 52,000 more miles, so about to cross 100,000 miles. In my time of ownership I have only put in gas, oil changes, new tires, and changed the filters. Everything else works flawlessly every time. The all-wheel drive system is impressive and once got me to a location that all three guys in pickup trucks following me had to park their trucks in the middle of the mud trail while I reached the destination at the top of the hill. I average 27 mpg and have more than enough pep to pass people on 55 mph highways quickly. The cargo area is surprisingly large with the rear seats folded down And so this is our preferred vehicle for long trips with our two big dogs!

I recently received some of the best service I've had in 30 years from a dealership. David and his team from Williamsburg Ford was top notch from start to finish. Handling set some issues with my Ford edge, managing the fleet company while ensuring great communication with me while on vacation but respecting my time off. He handled things without bugging me. . I highly recommend Williamsburg Ford and will be returning there for service for my car

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

Jess is great, worked with Lawrence. He was also great. Fernando helped as well! They were awesome. I came with my sister and it was fast.

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

I went in just to look at a Dodge Ram truck that they had on their lot. I met Mike and he was very friendly and was helpful. I had a Chevy that I wanted to trade in and they were willing to work on a payoff with me. Once I had the truck I was concerned about the front brakes squeaking. I called and spoke to Jay and he told me to bring it in and they’ll address the issue. Alex, who did the work, on the brakes, was very knowledgeable, as a mechanic and he got the problem solved. I am very satisfied with the purchase and would recommend them to friends or family. Hats off to Jay, Mike & Alex👍

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

Matt Hanson was amazing helped me through every step of the process and I could not have done it without him!