Used 2023 Honda HR-V LX for sale near Fullerton, CA

Why did I choose to visit Penske Honda of Ontario when I have a vast selection of dealerships where I live and work? I was looking for a specific year/model and they had one of the two available for sale in the state of California. Why did I choose to buy from Penske Honda of Ontario? The brand speaks for itself, I fell in love with the car BUT it was the customer service that helped seal the deal. I have had my share of bad experiences and good experiences in car buying but this one was THE best especially considering the particularity of my financial health. After my credit took a blow from a recent economic hardship, I was apprehensive of stepping into a dealership or engaging any financial institution. I did not wish to be put in a bad light and judged merely because of my credit situation. At the same time, I didn't necessarily need the car so I was in a good position to decline any outrageous, high-interest offers. Well, it didn't take long for my unease to dissipate, or even form rather. From the moment I walked in, I was welcomed. Everyone had a smile and actually knew my name! Not only was I greeted by the sales staff, service manager and finance manager but the President and General Manager, Bill McGrath, himself. I must preface this by disclosing I did reach out to Bill directly to inquire about the car and financing options. What I didn't expect was for him to personally respond, and so promptly! With that I knew, it would be worth a trip to Ontario (which by the way is right off the 15 freeway; and a couple of other things to note: they have a courtesy shuttle and service is open both Saturday and Sunday). I had the opportunity to test drive the vehicle and after an honest dialogue about my finances, I was met by their just as honest feedback -- and an offer. This took me by surprise, yet it was refreshing that they had taken me seriously and utilized previously provided information to generate numbers. And they weren't bad looking numbers! What eventually led me to sign papers that night was their responsiveness and willingness to help my situation. I didn't feel as though they were trying to take advantage of me or make a quick profitable sale on my account. In fact, I don't think they made much off my transaction! They listed a number of items on the due bill of pre-existing conditions with the car, which weren't exactly a deal breaker but I would have liked to see addressed. This they handled during my subsequent service visit, and more! There were a couple of items that went unnoticed during the signing but when I brought it to their attention, it was immediately handled. Now, why am I so excited about this whole experience? Because customer service is rare and theirs was exceptional (and I LOVE my car). On a number of occasions they went above and beyond - did I mention two porters worked overtime to deliver my new car home? Oh and the Special Finance manager Jaime (no, I did not spell his name wrong), he is very knowledgeable and was instrumental in pushing forth an efficient negotiation. And Mr. McGrath? He was there every step of the way! For top management to be ever so present and involved means a lot! Everyone worked so harmoniously together and provided for a seamless transaction. Even after the purchase, they remain attentive and consistent in their care and communication of my car needs. Just as with the Honda line of cars, the individuals that make up Penske Honda Ontario are quality and performance driven. You can't expect anything less of this team because they are the epitome of Helpful Honda.

Amazing car for the value! Looks great and drives even better. I'd recommend this car for family as two car seats fit perfectly in the backset :)

Everyone was very professional and friendly. Status pictures were sent by text video and I was called saying the vehicle was ready for pick up within two hours of me dropping it off. I highly recommend them and I take my car to no one else that I trust as much as this place. They even had a shuttle van to drop me off at my house.

Didn't know much about this car until i got it. Car is good, economical , looks good. Didn't see much of them on the roads a year ago, but there are many of them now. This shows its gaining popularity.

The service writer was courteous, respectful, honest, and listen to all of my concerns. Every time I’ve had my vehicle into Long Beach Honda Service department, it has been a pleasurable and satisfying experience. If all automotive dealerships conducted business and attentiveness the way that Long Beach Honda does, it would instill faith into all dealerships service departments.

What a great car! I was originally going to get a CR-V but realized I did not really need that much room so I decided to drop down to an HR-V but then get the highest trim level with all the bells and whistles. So now I have all the great comfort and sensors and top infotainment and still paying less than the CR-V. The drive is very smooth and easy to handle. The only "issue" is that it does not accelerate from a stop very quickly but then again I did not buy this to have a race car. And I just need to get used to this being a bigger car than my previous Fit so the gas mileage is not that great. Anyway, If you are looking for the small end of an SUV, this is definitely a car you should focus on.

MAZEN MAGIC helped me with a Honda vehicle, and I appreciate his assistance. Norm Reeves Honda in Cerritos is my spot for a Honda vehicle, and I’d recommend MAZEN. He was able to answer all questions I had.

This small SUV gives a lot of bang for the buck. For my driving this car has plenty of power. I don't know whether the others who say it is under powered are trying to run in the Indy 500 or what, but for every day driving as well as on the interstate it has more than enough power. The only negative for me is I got the LX model and it is not satellite radio compatible. This is for one purpose and that is to get the customer to spend more to get the more expensive model. If I were Sirius I would tell auto makers that they either offer satellite radio in all models or they don't get it for any of their models. The HR-V gets great gas milage and has a ton of safety features. I love the HR-V!

Mazen was awesome! He was very helpful and made the whole process very smooth. We were trying to figure out what choices we had, and Mazen narrowed it down for us especially since we have a family that is continuously growing. Excellent customer service and amazing overall experience. Thank you again, Mazen!

The 2023 Honda HR-V is a premier choice for an entry level SUV. While the market has these going, on average, for above MSRP, these still are well worth the price. MPGs are stellar, currently at above 27MPGs in my 2023 Honda HR-V LX AWD. The AWD system is phenomenal, especially in Snow mode during poor weather conditions. Exterior styling is easily the best in its class. Downsides for the LX are the lack of BSW (which should be standard at this point), no heated seats, and no backseat amenities (across all trims). The sound system is subpar at best, albeit the Apple CarPlay system is incredibly smooth to operate. No wireless Apple CarPlay in the base model (EX-L only). Storage is made easy with the fold-down seats at the push of a button. My favorite functionality part about the interior is the spacious storage compartment located underneath the trunk mat. Handling on the roads overall is great and road noise is quiet, but hard accelerations (highway merging) will lightly shake the car with a loud roar. I recommend from my findings to shift to Sport mode when making high leverage merging for a more reliable acceleration. 4,000 miles in, I can say with confidence that I recommend the 2023 Honda HR-V for your next vehicle purchase!

It was a great experience Jerry Gonzalez made everything about buying my car so easy and smooth that I will return just because of him

This is my second vehilcle i purchased here. Jason Fung was straight forward, professional and very helpful. Him and his boss Chris were able to get the price i wanted. Thank you Jason and hope to do business again in the near future.

Haybert explained the repair perfectly. He was professional and helpful just like the commercials! Helpful Honda people. Thank you so very much for your assistance !!

We’d been shopping for a new car for about two weeks and finally decided on a Honda Accord. Most of the dealerships didn’t have the color we wanted. I called Jose at New Century Honda and they had the car available plus they beat the best offer we had received by over $400. When we arrived Jose was friendly and did everything he could to make the buying process painless—which it was (Thank you to the finance guy, Omar, for being informative, thorough and friendly!). Jose not only helped me set up my Apple Play, he told me I could call him with questions anytime. That level of customer service after you’ve already bought the car is unheard of. It was definitely a win-win situation!

I traded in my car for a better one at lower payments. I'm very happy with how they treated me, didn’t push me, didn’t try to fool me. I looked at 4 different vehicles and ended up with a Toyota Tacoma, car’s history was very transparent and the price for its condition was superb. Overall - very positive experience.