New and used 2026 Honda HR-V EX-L AWD for sale near Lake Zurich, IL

This was my second visit for routine maintenance and both times my appointments were on time and everything was explained to me. Their waiting area is so nice and has whatever you?d need . While waiting I have either received text messages on status of my vehicle, video of the under carriage inspection and my service writer would stop in and check with me. The service dept is a class A department in all aspects.

I give it a 4 stars because this is the second time for the same problem. This time I got a loaner. Much better this time.

Nick knew the answer to every question about cars my cousin and I asked him for two days. He got me the product I needed and make the process fun. The facility was also outstanding. The purchasing with the manager took too long- The end with the finance guy seemed like a scam. I know I ended up overpaying just to get out of there after 4 hours of sitting.

VJ was very professional very helpful very courteous as well as knowledgeable pertaining to car maintenance its a plus for Rohrman to have him on there team.

I was fortunate to find a used CRV in my price range at Schaumburg Honda. The sales team was very attentive, had a good understanding of my needs, and was very responsive. I ordered an extra key, and 2 days after purchase when I went to pick it up, the service dept advised I needed both Differential and Transmission fluid changed - $500! The sales department had denied the repairs when the car arrived at the dealership. However the service department advised they were needed. I was very firm with my expectations that these 2 services should have been included in the preparation for sale, and the sales team agreed. They subsequently changed both fluids. Had I not ordered that key, it would have cost me $500 at the next service appointment, and that is not right. The issue was resolved in my favor, however I'm suspicious now. If you purchase from this dealer, ask to see the full detail on the services required that were identified upon the intake of the car, and which ones were actually done in preparation for the sale.

Very clean for covid times which is great. The service dept excels- Luke is terrific and I never feel like a factory, cranking out the next customer. Clients matter - they know your name (no, it's not the Cheers bar) and value your business. Professional, reliable and they have gained my trust. Definitely recommend getting your Honda serviced here.

Overall, my experience buying an Accord from Muller Honda was a positive one. Salesman Kurt Kim was professional and straight forward. Still, I would suggest the dealer should lay out extended warranty options earlier in the process, not when you have already decided to buy and are about to sign over a check. Also, the fact that the dealer added on a fee over the MSRP was not surprising, but still disappointing. It does not generate dealer loyalty going forward. But this is my fourth Accord from Muller and I haver always beemn happy with them.

Great communication from Technicians and very thorough service. One day service and I feel like I got my moneys worth.