New and used 2026 Honda Passport for sale near Keego Harbor, MI

It’s nice to have a service visit go quickly and to be treated respectfully by staff. The positive experience here led to a nice day for me and my car.

My Honda Passport is extremely comfortable and roomy inside Lots of driver tech aids (Trailsport Elite trim) and is great on and off road This is a great vehicle for long trips

A great all around experience, from the purchase to the delivery.

I was a walk in first time customer and assigned to Mr. Raj Pallai an experienced salesman. He was affable, intelligent, competent and quite responsive both to phone calls and email requests. His pricing was very competitive and he followed through on what he said he was going to deliver. It was refreshing to work with such a professional.

I went there one time to look at the Civic model and Tom showed me the car and trims. I was treated very well and decided to go for the car and Tom helped me with the process from the beginning. I'm very happy with the car and with the customer service from Honda Troy.

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

The service department at Troy Honda is always kind, professional and helpful, especially Rich Smiley! They get you in and out as quickly as they can with a smile and a car wash!

Maddy was very pleasant to work with and honored my coupon. Time of service was complete as promised. Although not one person in the sales spoke

I just want to say that the people over at Honda of Grand Blanc did exceptionally well, we did have some bumps along the way but everything worked out in the end. My experience: The car buying process was easy, Kyle Ratliff didn?t pressure us at all at any point during the process. Kyle treated us right and did an excellent job throughout the entire process. However, the car started having a transmission issue within a couple days of purchasing the car, the transmission service alert came up and the car had already been acting weird that day with the way it was performing. When we got home, I contacted Kyle right away, I described the issue and he had me get the car towed back to them at the dealership. They found that a transmission sensor was malfunctioning, and we got the car back a couple days later. It drove okay for a day or so and ended up having the same problem 3 days after getting it back from the dealership and once again contacted Kyle and he had us tow it in again. I will say it was great customer service when they covered the towing both times. After they looked at the car the same sensor said it was malfunctioning again. They had the car taken to the Mitsubishi dealership for further inspection and diagnostics. It was discovered that the transmission was broken and needed to be replaced. This is where you guys really stood out for us, the car when we bought it had an ?as-is? sale, so they didn?t have to any of this for us, but they still did get it fixed, again on their dime. Me and my partner will come back again because of this experience, because you guys went over and above to make sure my first dealership experience, while it was rocky at the start, was still a good experience. Also, Josh in the Service dept. kept in good communication with me throughout the repair process as well. Also, thank you for providing a loaner vehicles during the repairs.

My vehicle was in for a recall and was done in a timely matter as far as I can tell it was repaired thoroughly and completely

Had my Honda civic serviced for a recall and got an oil change, very fast service and communication with me, looking forward to returning again.

Amazing experience, great friendly staff, helped me get my dream car for a great deal! I highly recommend AL SERRA Honda of Grand Blanc! Thank You Dale!

Great job from my sales rep Cleveland His broad range of product knowledge was really evident. He was able to answer my esoteric questions. Great Job. However the dealerships internal technology needs help. It took at least three attempts to get my name correct on their internal data base. The on-line pre-approval site was buggy too. But the staff was all knowledgeable, friendly and professional. Now if they can figure out what's wrong with my cars' electrical system everything will be great.

Although I had some issues with the closing a call to the manager and it was resolved within the hour. The salesman was great!

Very positive everyone was helpful and very knowledgeable about their job I had a very pleasant experience and I’m grateful.

What a great experience at Pure Honda! Going through the CRV selection and buying process with Lexy could not have been easier! Great big thanks!

Smooth pre-owned purchase experience. Lexy was a great sales consultant - super efficient, no hassle.

Lexy helped us get into a new vehicle and it was a pleasure to work with her. The service here is top notch!

Erik Thompson at Pure Honda made our purchase of a new Pilot very pleasant. We've been through this with many dealerships in the past; this experience at Pure Honda was absolutely the best! To begin with, Erik spent *hours* on the phone with us, knowing that we were unable to drive to the dealership to speak in person. He answered all of our questions, many of them after-hours on his own time. Erik was so professional, calmly fielding our questions and concerns to find us the exact vehicle that we were looking for, frankly, I was surprised. Having experienced the darker side of dealership sales at some of Pure Honda's competitors, we were prepared to be disappointed yet again. However, Erik, Andy and the team were like a breath of fresh air. We came away *very* satisfied with our purchase. From the initial conversations, to looking for our perfect vehicle, giving us a fantastic deal on our trade-in, and their flexibility in dealing with everything we could throw at them, they were polite and professional. You can't go wrong with Erik and his team!