This is our 4th Honda in 9yrs. First, a Civic. Second, the following yr traded for another Civic & a Fit at the same time. Fourtly, just yesterday, purchased a CRV-SUV. Why so many??? Not bc their inferior & brake down. NO!!! Just the opposite!!! BC we absolutely ??? the craftsmanship that go into theses vehicles. THEY ARE TRULY RELIABLE!!! THEY HAVE PROVEN TO BE ALL that everyone said it would be(family, friends, sales ppl) Only had 1 problem/repair earlier this yr. Replaced starter on '09 Civic. AND THAT IS ALL, I PROMISE YOU!!! Every car we purchased was and is brand new. The staff is amazing!!! Professional, considerate, patient, friendly, knowledgeable, modest, not pushy, no haggling, up front. The young man the took care is heaven sent, Joey Vassallo. HE NEEDS A PROMOTION, A RAISE, yes he does. He did what no one else had done. He TOOK HIS TIME & walked me through the whole process of how to operate & understand my new SUV. 5 ????? treatment. I'm greatful and will return to purchase another vehicle in the future if the Lord says the same. And also appreciate our finance officer. Hats off to you my friend as well, Jason Galeski👏🏽👏🏽👏🏽
2019 Honda Passport Elite Review
Glad to be back in a Honda
by Passport owner from Oregon
April 7, 2019
5
Had a 2017 Ridgeline, traded it for a 2018 Chevy Equinox. Big mistake. When the new Passport arrived at my dealer I took a test drive and bought it that day. The ride is firm as expected but still smooth. Very impressed with how quiet the interior is. Great cargo space behind the rear seat. I really like all the Honda sensing features, adaptive cruise control, lane keeping assist, etc. The Garmin based navigation system works well and is very intuitive and easy to use. I also like he fact the Idle Stop feature can be turned off with a button on the console. No complaints with this vehicle!
Tony wojciehowski, in the service department was very helpful and professional. Every time I come for an oil change or service etc. I?ve always had a pleasant experience.
2019 Honda Passport Elite Review
Best of both worlds - style and convenience.
by BillF from Baltimore, MD
March 22, 2019
5
I owned two first generation Pilots and loved them. I didn't care for the appearances of the 2nd and 3rd generation models, so I went back to driving a sedan - and immediately missed the convenience of an SUV. I saw the Passport online before it was even advertised. I test drove one, and bought it. The Passport is comfortable, roomy, and is loaded with user friendly technology. The ride is stiff compared to a Pilot, but still very comfortable. I like the styling very much - it looks like an SUV. I love this vehicle and would buy it again in a minute.
We liked the look of it right away. Less road noise and the ride is smooth. We like all the leg room in the front and back. I like the heat in the back too.
Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (4707 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
One good salesman is all we want when we buy a car
by Jae from Manassas, VA
November 6, 2018
4.8 (119 reviews)
Many inventory, so I didn't need to go many places. Actually, this was the first dealership I went to. And, a good guy who is honest to his customers. Most of all, I didn't spend much time at the dealership because of a guy who sold me a car. Thanks to him. Everythins was perfect!
The sales team at Koons is very responsive and great to deal with. I do appreciate their follow up and professionalism. They not only had a great repour with me but I do think they valued me as a customer.
I went to Jim Coleman for my routine car service for my 2013 Honda Fit. I loved being able to book the appointment online. I was checked in right away, and my service agent quickly explained the recommended services (including needing new tires, not a surprise at 50k miles - I have "run-flat" tires and shopping around isn't really an option).
They completed the work promptly and even washed the salt off my car!
2019 Honda Passport Elite Review
Honda Passport
by Vestcjv from Greeneville TN
May 1, 2019
5
This vehicle is in the group of vehicles that provide comfort, class, and puts you into a class above. The Passport gives the impression of the larger SUVs without that added size. The Passport is perfect for my needs.
Having purchased a 2004 Accord with Jim Coleman, we were looking forward to dealing with them again. Sam and Richard greeted us just outside the door of the dealership on our first visit for this purchase. Both were very helpful and also sensitive to the fact that we were travelling the next day, so it was a fact-finding mission. Richard gave us the test drive people dream of: revealing great details in the vehicles features and answering all of our questions. There was now no doubt we were a 2017 Accord. Sam was great to work with on that visit, and when we returned from vacation to make the purchase. A seamless and non-tedious process from Sales into the options, and then on to Finance; each person was very friendly and efficient. And when my husband is ready for his new car, there is NO doubt that we will be call Sam and the Jim Coleman team!!
2019 Honda Passport Elite Review
I was impressed!
by RichA from Long Beach,Ca
February 25, 2019
5
After reading reviews, I decided to test drive the new Passport. My overall impression after driving it was very good. Great visibility, more of a rugged look to the front end with the changes. Plenty of room front and back. Handling was good as well. I enjoyed the sport option for shifting, its quick and responsive. Also, the when excellerating, the engine sounds great, just loud enough to let you know it’s got plenty of power. The extra lift Honda gave it also adds to the overall appearance and driving experience. I will be looking forward to fishing trips in the Sierras off road later this year! Only complaint would be the push button shifter?
This was the smoothest car buying experience I could've imagined. Tommy Kerr took great care of me and never once pressured me into anything. He was extremely helpful and informative and made me feel very comfortable under his wing. Phil (finance guy) was a great help as well and fought to lower my rates. Got nothing but good things to say about Apple Ford.
2019 Honda Passport EX-L Review
Best reliable car for my mother.
by Rjimenez000 from Roslindale Ma
May 2, 2019
5
I love it. Very clean simple perfect for my mother. She can go grocery shopping and have no problems with comfort and yet ahead of its time.
Easterns Automotive Group of Glen Burnie- Curbside and Home Delivery Available Review
Brenda Queen
by brenda queen from DealerRater.com
December 3, 2018
4.8 (212 reviews)
I HAD A GREAT EXPEREINCE BUYING MY TRUCK. MY HUSBAND AND I CAME IN BY CHANCE JUST TO LOOK AROUND. BUT THE SERVICE WAS EXCELLENT , YEVGEN SHOWED US ALL THE TRUCKS. ROZELL & JAMAR WORKED A MIRACLE JUST THE WAY WE ASKED THANK YOU BRENDA QUEEN.
2019 Honda Passport Elite Review
The best car I have ever had.
by The nicest car I ever drove. from North Carolina
April 30, 2019
5
This car was amazing. I had a 2016 pilot previously But this car is outstanding in every way.The best car I have ever had. The car is perfect in every way.
This was my first time buying a car from an actual dealership and even though I read the sterling reviews on here, I still brought my parents and went in expecting the worst. I couldn't have been more wrong. Andrew Hart was the salesman that worked with me from the moment I requested info about the car I wanted (2012 Chevy Cruze LS in Ice Blue Metallic). Emails were responded to quickly, his demeanor is friendly, quiet and approachable, and there wasn't any need to haggle - the sticker price was $3,000 more than the price listed on Cars.com and they honored the Cars.com price with no issue! I also got a great APR through their financing (Frank knows his stuff!) and in general, every employee we spoke to was friendly and knowledgable. And the car itself runs like a dream. I tend to avoid Dundalk as much as possible, but if you're around the area and looking for a great car buying experience, Norris is the place to go and Andrew is the guy to talk to. Their 4.8 rating on here is well-earned.
2019 Honda Passport EX-L Review
So comfortable, great driving, lots power & space
by DoTi’s beep from Stockton, Ca.
May 8, 2019
5
Passport way met our expectations! Very happy with car and performance and comfort! Drives like a dream. Spacious for all our things, lots of power, great music sound, and dealership was fantastic at Stockton Honda!
After researching in 5 different Ford dealers, the best deal was given by Norris Ford. When we went to see the car, the attention was excellent. The seller, Garry Parsons Jr., did an amazing job getting the deal; the sales manager, Dave Webster, financial manager, and store manager were efficient, diligent on closing the deal. I would definitely recommend Norris Ford to get your new or used car!!
2019 Honda Passport Sport Review
We selected the right Honda mid-size SUV.
by Vicki & George M. from Binghamton, NY
March 30, 2019
5
Having only had our Honda Passport Elite for less than a week we are very pleased with it. It is roomy and has all the options of more expensive cars we tried our. The push button transmission will take a little to get used to but it is great so far. The ride height is higher and allows for great visibility. Gas mileage is better than expected with enough power to move when you need to. We got the car that fits our needs at this point in our lives.
So I purchased this 2016 Honda in April 2017, used...get a clean CarFax report at that time. Fast forward to now, and I really want to get a larger SUV again...preferably a Subaru Crostrek. So I pulled the most recent CarFax on my HRV only to find out that it had been in a front end collision and repaired 3 weeks prior to my purchase....I came in to Greenway, presented these facts to the used car manager, who was shocked AND agreed to give me full trade in value if I would come back and trade with them....reduced value was $2500 less. However they did not have a Crosstrek but did peespent to me some other options...ending up with an ultra clean 2017 Mazda CX-5 .... Teeko helped on the sales side and the used car manager found that the customer that traded the Honda in 2017 intentionally traded before the accident was reported to CarFax....the fact they took full responsibility speaks loudly of Greenway's commitment to do the right thing and take care of their customer! THANK YOU!
I am truly appreciative of the great service I received while at Millennium Honda. I usually NEVER write reviews; i'm never compelled to. However, after experiencing the great customer service by Sueheddy and Billy, it would be an injustice not to write a review! I came here to get my car serviced because I was sick and tired of being told that nothing was wrong with my car by another service center in Woodside Queens. {not going to mention their name, although you probably have a clue.] Amongst a myriad of problems, my car would shake a lot during idle and reverse gear, the ride was VERY bumpy and might have needed strut replacement. After entering the service center, [which had no long lines] I was directed in the right direction and was actually acknowledged as a human being waiting to be seen. I was already surprised by that fact and did not expect the amazing customer service I was about to receive. Sueheddy promptly called me up to the desk and I started to list all the issues with the car. She was patient with me while I was being emotional about the other service center which would never "find any problems" with my vehicle. She told me it would be a couple of hours and I said that's more than fine. Only an hour later she briefed me on things that were wrong: ALL [4] SHOCKS/STRUTS and a side engine mount was broken. I was glad I have Honda Care when she told me that because all that was covered. Sue told me that they would order the parts and the car would be ready in 2 days. In my mind, I did the math and made peace with the fact that it might be 4-5 days, knowing these service center quotes. But I was surprised again. Sue told me the car would be ready by Tuesday, lo and behold; the car was ready on Tuesday at 2:35 PM... Sue epitomizes what great customer service is and from the looks of it, it seems like the whole service center has a good culture in helping out their customers and have a great sense of urgency to solving problems. I will always appreciate the help I received!!! P.s. Billy Arnold, the service mechanic actually spoke to me [I've never seen a mechanic speak to anyone] about my vehicle and even told me to remove my bumper guard because theyd give my car a wash after they fixed the issues. Another great example of Customer Service and Urgency!!!
2019 Honda Passport Elite Review
FORESTER ON STERIODS
by donutforme from TULALIP, WA.
April 18, 2019
3
Typical Honda. Looks like a Nissan from up front. Definitely a Forester from the side. For the price there is nothing original in this new car. No android auto or apple play. At $44k for the Elite, there are better options.
Vehicle available to be shipped to your home. Contact
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2019 Honda Passport Elite Review
Will not fit in a 7.5 ft. townhouse garage
by elektra from philadelphia, pa
March 27, 2019
4
Great car, but won't fit in a 7.5' townhouse garage. Drives very well, but seats should be more luxurious for this price. The 20" wheels are a very good design feature in the snow.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Dan in Hollywood
by Dan 370 Z from Hollywood Fl
November 6, 2018
4.8 (4 reviews)
Overall it was a good experience. I haven't received the car yet as its being transported. The Sales person Don Branson was patient with me as I have never bought a car off the internet
I have cars of different makes. The Honda dealership if Fremont, CA, has by far the best customer service. I even have my "personal" service consultant. He is familiar with me and my car, and everything is expedited.
Unfortunately Honda does not make performance cars (Si is front wheel drive), so as much as I like Honda, they just make "family cars". And I'm a retired guy, who wants to go fast (or at least looking like he's going fast).
2019 Honda Passport EX-L Review
Sportiest, safest vehicle I’ve owed
by Jalè from Tampa, FL
February 27, 2019
5
I’m so glad Honda decided to bring back the Passport. The design, thoughtful additions and the style makes this SUV a huge hit for my family. My husband loves the easy pick up and go acceleration and safety. I enjoy the roominess of the interior and the stylish look. Being an Apple family CarPlay is a nice add-on.
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