I had a great and professional salesperson name Thomas Robinson. Due to my crazy schedule, he was very accommodating. We communicated primarily by email. I told him the car I was looking for and he listened closely and had one delivered to the dealership.
Go to Honda of Troy and ask for Thomas Tom Robinson.
Joe Camilleri was excellent! He was very helpful, understanding, and professional. He did not "push" me or pressure me in any way. I appreciated that. He was low-key, yet answered all my questions and allowed me to look and experience at my own rate
He even called me up a couple days later to see if I wanted to come in to get help on anything.
When I did come in, he patiently helped me with mu questions.
My only concern about Mr. Camilleri is that I am not really sure how big of a Notre Dame fan he is...he certainly knows how much I love the Irish!
My family has been buying from Jim Riehl's for over 10 years. We've bought multiple Cadillac, Dodge and Jeep vehicles. Our experience has never been anything but positive. The salespeople go over and above the call of duty to ensure we have a satisfactory experience. We look forward to many more years of quality customer service and fantastic cars. I'd recommend Jim Riehl's to anyone.
Tyler was great, and he promised Bianca (cashier) lunch for helping me get the charges for my service through to my bank card with my bank. She was patient and very professional. Excellent job Bianca! Thank you very much.
Joey Demilio contacted me as promised when the type of car I was looking for came in. Even though at first I wasn???t sure about the type, he didn???t pressure me but worked with me to make sure I got what I was looking for. I would recommend him in the future.
It was a joy dealing with Joey on the purchase of our used Acura.Joey was very helpful on all levels of the sale & service of the SUV , also made it very easy for me to return my lease .On the purchase of my next auto I want Joey of SUBURBAN ACURA to be my sales person.
I recently purchased a used Subaru Outback from the Honda dealership. Joey made the buying experience quick, simple, and I appreciated the trade-in transparency as well. If you are purchasing a vehicle from the Subrban Honda dealership, I recommend seeing Joey for a seamless buying experience.
Excellent customer service care by all department staff members at Victory Honda. Sales lady greeted me at the door and we drove my car into the service area. The service department greeted me,offered and brought me something to drink. The service crew took my car and directed me to the Cafe area. No Long wait service was done right away.
Scheduled an oil change for 1030am on a Saturday. Was told it would take an hour and a half because of the amount of walk-ins, but we would be given priority because we had scheduled our maintenance. They have a nice waiting area and an area were they will make you food and snacks, free wifi and charging stations for your phones and tablets. Took almost exactly an hour and a half as promised.
I found a suv that I was interested in buying online. I made an appointment to view it and ended up buying it. I had a great experience here from the time I walked in. Everyone was attentive and answered my questions to my satisfaction. The service department also was great when they replaced the tires. They gave a ride home and back because of the length of time it took. I would have liked a higher trade in value for my car, though. I know it was worth more than I was given.
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