Used 2022 Honda Pilot Special Edition for sale near Pembroke Pines, FL

On December 23rd of 2016 I purchased a 2014 Jeep Patriot from the Pompano Beach Carmax (Sample Road). My wife is pregnant and will soon give birth to our first child. Before this we were a one car family with a Fiat 500 and my wife was very concerned about not having a car to bring baby boy home from the hospital in, not to mention to make it to all of the Doctor appointments for wellness checks in. So, I decided why not make the purchase a Christmas present/surprise since we needed one anyways! Only problem was I had this revelation on Wednesday December 21, 2016 and Carmax was to be closed on the 24th and 25th for Christmas. The real issue was that the perfect car (She had been wanting a white Patriot for a few years now) was all the way in Clearwater, FL... some 250 miles away. I was told by the sales rep at Pompano Beach that while it was possible the car may be there by Friday, in time for me to pick up prior to Christmas, it was in no way a certainty. I then contacted the Clearwater store to speak with someone who handles the outgoing shipments and he basically told me that it was not going to happen. From my understanding, the way it works with Carmax is when the car you want is at a location less than 200 miles Carmax will do the shipping itself and it usually takes 1-3 days. But when it is further than that they outsource to carrier companies. In that case they have to wait until they have enough cars to send to make it economical for them to do so and also deal with bidding/price hunting etc... which complicates the who thing and makes everything take much longer. After learning all of this I gave the corporate office a call and got in touch with a Emilee, an analyst from the Carmax Customer Care Team. I explained my situation and how much it would mean to my wife and I (both in the form of glee for her and reduced anxiety for the both of us) if they could somehow get the car to Pompano Beach in time for me to pick up on Friday. Before the end of the week Emilee had gotten a whole team of people in the corporate office working on getting the car to us in time. I received telephone updates from her all along the way. By Thursday afternoon I received an email informing me that the car was in transit, followed by a call from Emilee letting me know that everything worked out and the car should be there Thursday evening or Friday morning and a call from the Sales Manager at the Pompano Beach store letting me know that he had spoken to Emilee and once the car arrived they were going to expedite the "unpacking" and everything that that entails. The real cherry on top came on January 3rd when my wife received a FedEx package while I was at work. Inside she found a set of very nice swaddling blankets and a card that read: "Chris, Thank you so much for letting our Pompano Beach Team help you find your new-to-you Jeep Patriot for your growing family! Here's a small token from CarMax to welcome your new addition. We hope your Jeep Patriot takes you on incredible new adventures! Sincerely, Emilee, Your CarMax Customer Care Team" Everyone was super amazing and I could not be more grateful for the professional and caring people at both the local Sample Road Pompano Beach Store and the Corporate office. Thanks to Cristy (Pompano Beach sales rep) as well for making the whole process and painless as possible. As a side note: The Patriot was absolutely immaculate inside and out despite having 27k miles on it, my wife would have sworn it was new before she saw the odemeter... She was happy I saved us some money ;)

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Richard In is very kind and professional. He always helps my requests. I am a Japanese and all my family loves Honda. Thank you very much.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

THE FIRST TIME THAT A CAR BUYING EXPERIENCE WAS ACTUALLY PLEASUREFUL. Erion Mucollari (Sales) Randy (Sales Manager) and Allison (Finance) what a DREAM team. Honesty, transparency and fairness defines the type of service they provided. Both sides compromised to make the deal happen, no games with price, and no surprises when you arrive at the dealership; they honored exactly what they discussed on emails and texts. Treated my husband and I with fairness and respect.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Juan was very profesional and kind. I will recommend to buy a car here. Very nice work!

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

The service was excellent. Marlon was great and explained the process. The facilities were clean and staff courteous. I would recommend, if you need your car serviced go to Hendrick Honda.

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

I had to called to look for some new cars and they told me to come to the store and see if I like any car that they would help me choose. Soon as I got there it just felt welcoming very helpful proving helpful information very patient were able to show me a couple of cars even though I didn’t purchase a car I still recommend going to this dealership to anyone good experience employees are amazing looks of cars to look at well totally be looking at cars there again

Feliz y agradecida con Alfonzo ya que cumplió con mis expectativas respecto a todas mis preguntas y problemas por lo que realmente les recomiendo visitar este lugar donde Alfonzo y demás trabajadores les ayudarán con lo que realmente necesitan

They had really good customer service and provided all the help possible with the best experts in the field helping with our issues. There were always people attentive and keeping us updated on the issues with our car.

My express service was great with Rick Case Honda. The service attendant provided accurate and helpful information. The service team had me out in a timely manner as well.

I recently needed some minor body work on the front side bumper area where a car had scraped it. The car came back just like new. All the employees that I interacted with were very nice and professional. No one tried to over sell me on things I didn’t need giving me more faith in their honesty. Very pleased with this experience. Highly recommend them based on my experience.

Amazing customer service that had me in and out in no time . Very personal representative that assisted me . I wasn’t persuaded to purchase things that I didn’t intend to like I’ve experienced with other dealerships and representatives.

My thanks and kudos to Mr. Brian Oliveros, Rick Case Honda, Davie, FL, service department. You explained to me in detail what was wrong, how to fix it, what would happened if I didn’t get it done. Great service, professional, knowledgeable and Customer service oriented.

excellent service, See Dale Cumbermack for a treatment like no other. Transparency is at it's best.