New and used 2025 Honda Pilot Black Edition AWD for sale near St. Charles, IL

Purchased a used car and have taken it in for service. Friendly and quick service

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

Excellent service, very knowledgeable of any questions I may have. Always friendly and a pleasure when in the waiting area. Clean environment since I usually do work when I come in. Thank you to the Kia Team

We have driven various Hondas for over 25 years but this is our first Pilot. We are thrilled with the quiet and comfortable ride. We are looking forward to traveling in comfort, safety and style.

I just bought an accord from the Honda Superstore. Overall a smooth buying process. The car is great as stated. Highly recommended for buying a new or a used car.

The electronics are not easy to acclamate to, and some are downright difficult to figure out. You have to know how to do it, as the system does not lead or assist you. So, you have to look everything up and even then, it's frustrating. I had to Google how to turn off the Lane Departure assist, and after following that step by step, it still didn't turn off. It says it's off, but we still get the alarm, eetc.I also have a 2025 Subaru and I don't have any of these problems. I like driving it, I like the room in the interior, and I like the looks. I have the Trail Sport.

Pawel was honest, straight-forward, and very easy to deal with. A very low pressure sale; not some of the gimmicks other dealers use. Would highly recommend.

I don’t buy for this dealer (due to distance) however had great communication, straight forward pricing, and even suggestions from Abigail! Abigail is prompt in her response! Would contact her and this dealer again in the future!

Had an oil change and tire rotation. I also purchased an oil change bundle for the future. The facility was clean, the employees were kind and professional.

Kamal was very friendly, helpful, and knowledgeable. He made the car buying process the best we’ve ever experienced. We appreciated how patient he was while we decided which vehicle was the best for us. We are very happy with our choice and the dealership is top notch!

10 STARS I’ve been coming to this location for few years and overall, I have to say that they are very attentive. When they list and explain the problem with my van, they are always clear. Marco from Service Department always goes above and beyond…the best experience. From pulling into the garage to getting my rodder fix, to rental car, he made it a stress-free transaction. Which I believe, is how it should be. Marco is always friendly, professional and efficient. I cannot forget Carlos who helped walked me through rental car yesterday. He was very knowledgeable and patience to my questions. Then the other Marco from Service Porter did a fantastic job washing and cleaning my van. I mean, my van looked brand new…he was very thorough. I have never experienced this kind of service. My one-hour commute to this location is totally worth it. Great hire manager. Even though this facility is a first come first serve basis they can get very busy here sometimes, but when I come in when they first open or even at 9am I am usually out the door within 1-2 hours. The staff/check-out will do what they can to help speed the process. It really depends what type of work you need to be done.

This was a great place as soon as I walked in everyone way very friendly and attentive.

10 stars!! ⭐️ Stellar customer service from inquiry to driving away with a great car at a great price. Best car buying experience I’ve ever had.

Bought a new 2025 crv sport hybrid l over the weekend, I worked with Steve Grady. My experience was excellent, he took care of me from start to finish, no surprises, no pressure, very relaxed environment, straight forward transaction, very patient with my requests and he was very courteous. No required add on packages, price is great and he responded quickly with my email inquiry, was able to negotiate a decent price for my tradein, they will offer you rust proofing and accessories but you can decline if you dont want. The business office will offer you extended warranty and it could get a bit tense although in the end the final price they will offer for a 8 yr honda care warranty is a pretty competitive price and will consider in my future purchases. Overall I had a great experience and way different than other shady dealerships that will try to steal your money. I was there for maybe about 3 hours from start to finish. I recommend them to anyone and will consider them again on my next purchase, thank you Valley Honda.

Buying from St Louis. 4+ hours away. All handled via phone, text, email & electronic signatures. It could not have gone any smoother if I lived next door. The staff was so friendly, professional, cooperative and flexible. Great experience. I’d highly recommend Valley Honda for any new or used vehicle.

Still shopping and may yet purchase from this dealer. They are an impressively large dealership. Yet, I felt welcomed and comfortable there.

Vince saw my purchase all the way to the end. He went out of his way to find the HRV I wanted and picked it up himself. I've bought several new vehicles and he is the best sales representative I've ever dealt with. He is a number 10. I won't hesitate to recommend him and the dealership .

When to Honda for an oil change in addition got new wipers and the oil change package. The estimate and invoice format stinks. It is confusing and conducive to upsetting the customer. 8

I purchased a new Honda Accord from Napleton in Morton Grove. I did research and reached out to several dealers. Napleton Morton Grove came back with the best initial offer. After a test drive and some negotiation, I drove away in a new Accord. This is the second car I've purchased here and I would do business again.

Such a great experience getting our second vehicle from this store. Everything from our saleswoman, Reanne, to the gentlemen in the back getting my new MPV looking perfect for my family. The process was painless and quick. Reanne was very knowledgeable and friendly, even with my kids, throughout the whole process. She ensured I felt comfortable with our purchase and options we chose. We felt like family as we went through each step and never felt pressured. Definitely recommend Reanne and WAG to anyone looking for a car!

Edit to prior review: We had an issue with a used CRV we bought there after a few days and had to bring it back but they did end up fixing it for us.