New and used 2025 Honda Pilot Elite AWD for sale near West Dundee, IL

i’m so pleased with the whole staff, and they the way they treated my husband and i,as we leased our two new cars thanks to all the staff at Saint Charles Honda! i loved my experience, and I love my new HRV!!

I have the TrailSport and I tow a 3000lb camper. Positives: 1. Ruggedness. I have off road tires and steel plate. I don’t plan to rock climb but camping and exploring often comes with bad roads and if your family is with you, this three row is superbly equipped and capable. 2. Comfort. The Trailsport is tuned off road but what a nice cushy ride without a lot of truck-like bounce. Potholes barely disturb it. 3. Layout. Really easy to jump in and drive away. I did not need a two-hour class at the dealership. A good blend of old and new. Not to hard to get into the menu to reset seats and few other things. 4. Towing. I towed 3000lb at 75mph with no problem. It was steady, tracked well and with the trailer brake (added on) it stopped just fine and gas mileage was great at about 13-14mpg loaded up. I was as high as 11,000 feet. It’s really a great all purpose family vehicle to tow the camper or boats. Negatives: 1. Solid black vinyl interior. You only get black and it gets hot as xxxx if it’s in the sun with a window down or door open. You cannot get ventilated seats. Honda, seriously, add another lighter color. 2. You cannot get a bench middle seat which I prefer and is in ALL the other Pilots. 3. Speed. The power is good but it’s geared for off road and towing so really it’s a neutral but it will not take off like lots of others unless you press the pedal pretty hard. It’s not lacking, just takes more pedal travel. Overall, I love it as a good value for the money, well equipped with the 360 cameras I love and tows and does dirt roads well. I would NOT get this model for soccer team suburban duty but if you do real SUV things then it’s hard to beat. I am also not afraid of future expensive repairs being a Honda with a tried and true engine.

Had an oil change and tire rotation. I also purchased an oil change bundle for the future. The facility was clean, the employees were kind and professional.

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

10 STARS I’ve been coming to this location for few years and overall, I have to say that they are very attentive. When they list and explain the problem with my van, they are always clear. Marco from Service Department always goes above and beyond…the best experience. From pulling into the garage to getting my rodder fix, to rental car, he made it a stress-free transaction. Which I believe, is how it should be. Marco is always friendly, professional and efficient. I cannot forget Carlos who helped walked me through rental car yesterday. He was very knowledgeable and patience to my questions. Then the other Marco from Service Porter did a fantastic job washing and cleaning my van. I mean, my van looked brand new…he was very thorough. I have never experienced this kind of service. My one-hour commute to this location is totally worth it. Great hire manager. Even though this facility is a first come first serve basis they can get very busy here sometimes, but when I come in when they first open or even at 9am I am usually out the door within 1-2 hours. The staff/check-out will do what they can to help speed the process. It really depends what type of work you need to be done.

We have driven various Hondas for over 25 years but this is our first Pilot. We are thrilled with the quiet and comfortable ride. We are looking forward to traveling in comfort, safety and style.

This was a great place as soon as I walked in everyone way very friendly and attentive.

The electronics are not easy to acclamate to, and some are downright difficult to figure out. You have to know how to do it, as the system does not lead or assist you. So, you have to look everything up and even then, it's frustrating. I had to Google how to turn off the Lane Departure assist, and after following that step by step, it still didn't turn off. It says it's off, but we still get the alarm, eetc.I also have a 2025 Subaru and I don't have any of these problems. I like driving it, I like the room in the interior, and I like the looks. I have the Trail Sport.

Great communication from Technicians and very thorough service. One day service and I feel like I got my moneys worth.

10 stars!! ⭐️ Stellar customer service from inquiry to driving away with a great car at a great price. Best car buying experience I’ve ever had.

I was looking at a low mileage used KIA Sportage. I called in at night on a Tuesday and spoke to the internet manager Joe who was extremely helpful and answered my questions regarding the vehicle. He even was able to speak with me on his day off to confirm that the car was still there and assisted me in getting a one way rental car to get there. I may have been a pest because I was calling daily to make sure the vehicle didnt sell. Everyone in the internet department from Joe and the sales fella David were amazing and made the drive from Ohio well worth it. My granddaughter loves her new car. I would highly recommend the McGrath Honda Team no matter what state I am in.

When to Honda for an oil change in addition got new wipers and the oil change package. The estimate and invoice format stinks. It is confusing and conducive to upsetting the customer. 8

Kamal was very friendly, helpful, and knowledgeable. He made the car buying process the best we’ve ever experienced. We appreciated how patient he was while we decided which vehicle was the best for us. We are very happy with our choice and the dealership is top notch!

Still shopping and may yet purchase from this dealer. They are an impressively large dealership. Yet, I felt welcomed and comfortable there.

Made the process very easy and offered great pricing. Nicole who is the manager there did a great job of communicating and keeping her promise. Thank you for a smooth car buying experience.

Very clean for covid times which is great. The service dept excels- Luke is terrific and I never feel like a factory, cranking out the next customer. Clients matter - they know your name (no, it's not the Cheers bar) and value your business. Professional, reliable and they have gained my trust. Definitely recommend getting your Honda serviced here.

Overall, my experience buying an Accord from Muller Honda was a positive one. Salesman Kurt Kim was professional and straight forward. Still, I would suggest the dealer should lay out extended warranty options earlier in the process, not when you have already decided to buy and are about to sign over a check. Also, the fact that the dealer added on a fee over the MSRP was not surprising, but still disappointing. It does not generate dealer loyalty going forward. But this is my fourth Accord from Muller and I haver always beemn happy with them.

Bought a new 2025 crv sport hybrid l over the weekend, I worked with Steve Grady. My experience was excellent, he took care of me from start to finish, no surprises, no pressure, very relaxed environment, straight forward transaction, very patient with my requests and he was very courteous. No required add on packages, price is great and he responded quickly with my email inquiry, was able to negotiate a decent price for my tradein, they will offer you rust proofing and accessories but you can decline if you dont want. The business office will offer you extended warranty and it could get a bit tense although in the end the final price they will offer for a 8 yr honda care warranty is a pretty competitive price and will consider in my future purchases. Overall I had a great experience and way different than other shady dealerships that will try to steal your money. I was there for maybe about 3 hours from start to finish. I recommend them to anyone and will consider them again on my next purchase, thank you Valley Honda.

You were able to get me the exact car that I was looking for when other dealers just tried to get me to buy something else. There were a few delays, but were not the fault of the dealership - throughout the delays, communication was always there to keep me informed of what was going on.

Purchased a used car and have taken it in for service. Friendly and quick service

I was in for simple maintenance but the service and experience were excellent. From scheduling the appointment to completing the work, everything was very professional.

Buying from St Louis. 4+ hours away. All handled via phone, text, email & electronic signatures. It could not have gone any smoother if I lived next door. The staff was so friendly, professional, cooperative and flexible. Great experience. I’d highly recommend Valley Honda for any new or used vehicle.

Tyler and Mohammad good sales team they went above and beyond to help me thanks for good service I would recommendthem for buying new car