New and used 2025 Honda Pilot Elite AWD for sale near Willow Springs, IL

Good process. The gentlemen I worked with were polite and courteous. Very thorough explanation of everything. They were very knowledgeable. I would recommend. Them to anyone.

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

Recently went to purchase a vehicle and Luis made the process fast and easy, if you’re looking for someone to help you with the whole process he’s the guy to look for help.

We have driven various Hondas for over 25 years but this is our first Pilot. We are thrilled with the quiet and comfortable ride. We are looking forward to traveling in comfort, safety and style.

Great customer service from Anthony G, he went above and beyond to ensure that I had a good understanding of my car's needs, very knowledgeable and informative, I will continue to use facility for any future maintenance/repair

The electronics are not easy to acclamate to, and some are downright difficult to figure out. You have to know how to do it, as the system does not lead or assist you. So, you have to look everything up and even then, it's frustrating. I had to Google how to turn off the Lane Departure assist, and after following that step by step, it still didn't turn off. It says it's off, but we still get the alarm, eetc.I also have a 2025 Subaru and I don't have any of these problems. I like driving it, I like the room in the interior, and I like the looks. I have the Trail Sport.

Very pleasant service tech (Yousef). Loved watching my car being worked on thru video. Pleasant waiting room with great coffee. Vending machine snacks very costly tho.

I was helped by OJ, it was my first time buying a car from a dealership. OJ ensured it was a good experience, I felt welcomed and understood everything that was going on however; should I have receive an email by now to receive the account set up of my car payments?

i’m so pleased with the whole staff, and they the way they treated my husband and i,as we leased our two new cars thanks to all the staff at Saint Charles Honda! i loved my experience, and I love my new HRV!!

Purchased a used car and have taken it in for service. Friendly and quick service

My experience here at the Oaklawn Honda is always great. Gerald Griffin and Mel have great customer service skills,always polite and courteous.

I have purchased over 25 cars from this dealership. They are most helpful in all aspects of the purchase process. Terry is an outstanding salesman and easily guided us through the sale. I strongly recommend Gerald Honda.

10 STARS I’ve been coming to this location for few years and overall, I have to say that they are very attentive. When they list and explain the problem with my van, they are always clear. Marco from Service Department always goes above and beyond…the best experience. From pulling into the garage to getting my rodder fix, to rental car, he made it a stress-free transaction. Which I believe, is how it should be. Marco is always friendly, professional and efficient. I cannot forget Carlos who helped walked me through rental car yesterday. He was very knowledgeable and patience to my questions. Then the other Marco from Service Porter did a fantastic job washing and cleaning my van. I mean, my van looked brand new…he was very thorough. I have never experienced this kind of service. My one-hour commute to this location is totally worth it. Great hire manager. Even though this facility is a first come first serve basis they can get very busy here sometimes, but when I come in when they first open or even at 9am I am usually out the door within 1-2 hours. The staff/check-out will do what they can to help speed the process. It really depends what type of work you need to be done.

This was a great place as soon as I walked in everyone way very friendly and attentive.

10 stars!! ⭐️ Stellar customer service from inquiry to driving away with a great car at a great price. Best car buying experience I’ve ever had.

Straight forward negotiations, no games. Friendly sales staff. At delivery, would’ve preferred to inspect car indoors as it was nighttime and it was hard to see. But there were no issues.

Vince saw my purchase all the way to the end. He went out of his way to find the HRV I wanted and picked it up himself. I've bought several new vehicles and he is the best sales representative I've ever dealt with. He is a number 10. I won't hesitate to recommend him and the dealership .

My husband and I leased a beautiful Accord at McGrath Honda in St Charles and had an excellent experience. Our sales person, Jordan Shoufer was extremely efficient and helped us through the whole process. I would gladly recommend this dealer and especially Jordan to anyone.

I just bought an accord from the Honda Superstore. Overall a smooth buying process. The car is great as stated. Highly recommended for buying a new or a used car.

Purchased a car from Bob and it was a pleasure with no pressure. A refreashing experience at a car dealership. A great deal and Mark in financing was also a pleasure to speak with.

Kamal was very friendly, helpful, and knowledgeable. He made the car buying process the best we’ve ever experienced. We appreciated how patient he was while we decided which vehicle was the best for us. We are very happy with our choice and the dealership is top notch!

Edit to prior review: We had an issue with a used CRV we bought there after a few days and had to bring it back but they did end up fixing it for us.

Still shopping and may yet purchase from this dealer. They are an impressively large dealership. Yet, I felt welcomed and comfortable there.