New and used 2025 Honda Pilot EX-L AWD for sale near Midlothian, IL

I worked with Gerald Griffin at Napleton Honda in Oak Lawn to purchase a new car for myself and a used one for my mother. He was straightforward, never pushy, and made sure we felt fully taken care of from start to finish. Unlike other salespeople I’ve dealt with in the past, Gerald never rushed us or pressured us into a decision. He gave us the space to think things through, answered every question clearly, and made sure we understood our options. I left the dealership without any regrets, which I believe is essential when making a major purchase like a car. Gerald made the entire experience feel calm, honest, and right. I’d recommend him to anyone looking for someone who actually respects the customer and puts their needs first. Thanks again Gerald, you’ll be seeing me again in the future!

I have the TrailSport and I tow a 3000lb camper. Positives: 1. Ruggedness. I have off road tires and steel plate. I don’t plan to rock climb but camping and exploring often comes with bad roads and if your family is with you, this three row is superbly equipped and capable. 2. Comfort. The Trailsport is tuned off road but what a nice cushy ride without a lot of truck-like bounce. Potholes barely disturb it. 3. Layout. Really easy to jump in and drive away. I did not need a two-hour class at the dealership. A good blend of old and new. Not to hard to get into the menu to reset seats and few other things. 4. Towing. I towed 3000lb at 75mph with no problem. It was steady, tracked well and with the trailer brake (added on) it stopped just fine and gas mileage was great at about 13-14mpg loaded up. I was as high as 11,000 feet. It’s really a great all purpose family vehicle to tow the camper or boats. Negatives: 1. Solid black vinyl interior. You only get black and it gets hot as xxxx if it’s in the sun with a window down or door open. You cannot get ventilated seats. Honda, seriously, add another lighter color. 2. You cannot get a bench middle seat which I prefer and is in ALL the other Pilots. 3. Speed. The power is good but it’s geared for off road and towing so really it’s a neutral but it will not take off like lots of others unless you press the pedal pretty hard. It’s not lacking, just takes more pedal travel. Overall, I love it as a good value for the money, well equipped with the 360 cameras I love and tows and does dirt roads well. I would NOT get this model for soccer team suburban duty but if you do real SUV things then it’s hard to beat. I am also not afraid of future expensive repairs being a Honda with a tried and true engine.

Purchased a car from Bob and it was a pleasure with no pressure. A refreashing experience at a car dealership. A great deal and Mark in financing was also a pleasure to speak with.

My only issue has been the HondaLInk. Haven't been able to install and its been almost a month. Very comfortable ride and very powerful. Got a Elite Black Edition

This is our 2nd CR-V Hybrid purchase from Gerald, and the fact that I am a repeat customer says best how I feel about them. This time, my sales rep (Danial De La Torre, Jr,) gave us 5-star attention, making my wife's and my visit an easy, comfortable and quick purchase visit. He understood our needs, and a very good deal was agreed upon in little time. The car was prepped as we requested, and delivery went exceptionally smooth and fast. As for our choice of a CR-V Hybrid, we had specific requirements: Ease of ingress & egress, me being 6'4" and 81 years old; head room in front seats for the same reason; front leg room for the same reason; the color my spouse wanted (Still Night Pearl ... a real beauty); a hybrid for better gas mileage; a no-pressure visit for our all-cash purchase; and a staff focused on superior Customer Service ... which everyone was!

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

Excellent attention and service! Luis is really great! The whole process was very good and very fast!

We have driven various Hondas for over 25 years but this is our first Pilot. We are thrilled with the quiet and comfortable ride. We are looking forward to traveling in comfort, safety and style.

I don’t buy for this dealer (due to distance) however had great communication, straight forward pricing, and even suggestions from Abigail! Abigail is prompt in her response! Would contact her and this dealer again in the future!

The electronics are not easy to acclamate to, and some are downright difficult to figure out. You have to know how to do it, as the system does not lead or assist you. So, you have to look everything up and even then, it's frustrating. I had to Google how to turn off the Lane Departure assist, and after following that step by step, it still didn't turn off. It says it's off, but we still get the alarm, eetc.I also have a 2025 Subaru and I don't have any of these problems. I like driving it, I like the room in the interior, and I like the looks. I have the Trail Sport.

This was a great place as soon as I walked in everyone way very friendly and attentive.

Edit to prior review: We had an issue with a used CRV we bought there after a few days and had to bring it back but they did end up fixing it for us.

Had a delightful recent experience with their service department . Darius took great care of my son n his car. He was very professional , helpful and friendly — quickly pinpoint the problem with our car AC n promtly took care of it . Darius even took the time to help my son get an uber ride and called me to update with the progress. I’m one happy customer and would recommend Honda of Downtown Chicago and particularly Darius 1000%. Thank you Darius!

Great experience purchasing a used car. They were very helpful and quick to respond to questions. They even offer 15 day warranty with used cars.

adrian was very pleasant to work with. he helped me find my brand new cr-v. he was very polite and great at explaining the features of the car.

When you need a car ask for Adrian! He was very kind and informative. I liked that he was transparent throughout the whole process

Took my 2024 Honda CRV for my 15k maintenance. It was routine follow-up regular maintenance. They called me after work was done

Excellent service and very welcoming. Kept me up-to-date on the progress of the work being done to my car. I recommend seeing Giovanni, he's very caring about his customers and never disappoints!

The Dream Team!! Salesman, Caleb was fantastic!! Finance Manager, Kimberly made miracles happen!!! Couldn’t have asked for a better experience!! Got my dream car after 20 years!!

Very pleasant experience at team Honda everyone is friendly and easy to work with. An enjoyable experience

Pawel was honest, straight-forward, and very easy to deal with. A very low pressure sale; not some of the gimmicks other dealers use. Would highly recommend.

Gerald Griffin and majad were really great ask for them they will give the services you need

I purchased a new Honda Accord from Napleton in Morton Grove. I did research and reached out to several dealers. Napleton Morton Grove came back with the best initial offer. After a test drive and some negotiation, I drove away in a new Accord. This is the second car I've purchased here and I would do business again.

I had a great experience buying my car. I was assisted by Anwar who was very professional and took the time to understand what I was looking for. Would highly recommend to anyone that is in the market for a vehicle!