New and used 2025 Honda Pilot EX-L AWD for sale near Sugar Grove, IL

Everything was good and on time. Service representative explained things very well and gave useful advice. I thought the service charge was reasonable and will certainly follow up on getting new tyres in the fall.

I have the TrailSport and I tow a 3000lb camper. Positives: 1. Ruggedness. I have off road tires and steel plate. I don’t plan to rock climb but camping and exploring often comes with bad roads and if your family is with you, this three row is superbly equipped and capable. 2. Comfort. The Trailsport is tuned off road but what a nice cushy ride without a lot of truck-like bounce. Potholes barely disturb it. 3. Layout. Really easy to jump in and drive away. I did not need a two-hour class at the dealership. A good blend of old and new. Not to hard to get into the menu to reset seats and few other things. 4. Towing. I towed 3000lb at 75mph with no problem. It was steady, tracked well and with the trailer brake (added on) it stopped just fine and gas mileage was great at about 13-14mpg loaded up. I was as high as 11,000 feet. It’s really a great all purpose family vehicle to tow the camper or boats. Negatives: 1. Solid black vinyl interior. You only get black and it gets hot as xxxx if it’s in the sun with a window down or door open. You cannot get ventilated seats. Honda, seriously, add another lighter color. 2. You cannot get a bench middle seat which I prefer and is in ALL the other Pilots. 3. Speed. The power is good but it’s geared for off road and towing so really it’s a neutral but it will not take off like lots of others unless you press the pedal pretty hard. It’s not lacking, just takes more pedal travel. Overall, I love it as a good value for the money, well equipped with the 360 cameras I love and tows and does dirt roads well. I would NOT get this model for soccer team suburban duty but if you do real SUV things then it’s hard to beat. I am also not afraid of future expensive repairs being a Honda with a tried and true engine.

Honda people always take care of their customers. They are so quick and professional. Grate service, good vibes, delicious coffee, nice waiting room. I will highly recommend this car dealer.

My only issue has been the HondaLInk. Haven't been able to install and its been almost a month. Very comfortable ride and very powerful. Got a Elite Black Edition

10 STARS I’ve been coming to this location for few years and overall, I have to say that they are very attentive. When they list and explain the problem with my van, they are always clear. Marco from Service Department always goes above and beyond…the best experience. From pulling into the garage to getting my rodder fix, to rental car, he made it a stress-free transaction. Which I believe, is how it should be. Marco is always friendly, professional and efficient. I cannot forget Carlos who helped walked me through rental car yesterday. He was very knowledgeable and patience to my questions. Then the other Marco from Service Porter did a fantastic job washing and cleaning my van. I mean, my van looked brand new…he was very thorough. I have never experienced this kind of service. My one-hour commute to this location is totally worth it. Great hire manager. Even though this facility is a first come first serve basis they can get very busy here sometimes, but when I come in when they first open or even at 9am I am usually out the door within 1-2 hours. The staff/check-out will do what they can to help speed the process. It really depends what type of work you need to be done.

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

I was helped by OJ, it was my first time buying a car from a dealership. OJ ensured it was a good experience, I felt welcomed and understood everything that was going on however; should I have receive an email by now to receive the account set up of my car payments?

We have driven various Hondas for over 25 years but this is our first Pilot. We are thrilled with the quiet and comfortable ride. We are looking forward to traveling in comfort, safety and style.

Great customer service with a clean waiting room. They not only service your vehicle, but they also wash your car. I was told it would take an hour, but was done in less than an hour.

The electronics are not easy to acclamate to, and some are downright difficult to figure out. You have to know how to do it, as the system does not lead or assist you. So, you have to look everything up and even then, it's frustrating. I had to Google how to turn off the Lane Departure assist, and after following that step by step, it still didn't turn off. It says it's off, but we still get the alarm, eetc.I also have a 2025 Subaru and I don't have any of these problems. I like driving it, I like the room in the interior, and I like the looks. I have the Trail Sport.

We purchased our new vehicle with ease at the comfort of our home! Honda of Lisle is the best! Definitely not a bait and switch dealership which we appreciate so much. We searched online and made a request for a quote and out the door price for a specific vehicle we wanted to over 12 dealership and so far Honda of Lisle is the only one who responded with out the door/ on the road price. That’s the right way to do it. We communicated and negotiated thru email with Mary Murphy and they gave us a great deal! Honda of Lisle is 670 miles from us so they sent the paperworks thru UPS Express, we received it and signed it and returned it back to them. They assisted us through the entire process. The staff especially Mary, Andrea and Bob are TRUSTWORTHY, reliable, and kind. Excellent service! Side note: Since they don’t have a delivery service, we hired Mercury Auto Transport to get the vehicle at the Honda of Lisle dealership and deliver it to our house.

Great customer service my vehicle was done within one hour of scheduled time. The service department was easy to work with and had my vehicle in and out.

I would have purchased the car from this dealership but unfortunately, the price was not competitive. I Would love to try again in the future

I was looking at a low mileage used KIA Sportage. I called in at night on a Tuesday and spoke to the internet manager Joe who was extremely helpful and answered my questions regarding the vehicle. He even was able to speak with me on his day off to confirm that the car was still there and assisted me in getting a one way rental car to get there. I may have been a pest because I was calling daily to make sure the vehicle didnt sell. Everyone in the internet department from Joe and the sales fella David were amazing and made the drive from Ohio well worth it. My granddaughter loves her new car. I would highly recommend the McGrath Honda Team no matter what state I am in.

Made the process very easy and offered great pricing. Nicole who is the manager there did a great job of communicating and keeping her promise. Thank you for a smooth car buying experience.

They have discount price cars in their website less than the market price and they drove my car like 2 hours and delivered me. Super friendly. I highly recommend.

This was a great place as soon as I walked in everyone way very friendly and attentive.

Tyler and Mohammad good sales team they went above and beyond to help me thanks for good service I would recommendthem for buying new car

My name is frank dichristofano and I own a 2015. On August 7th I needed routine maintenance done to my vehicle. So I always I had the work done at mcgrath honda of elgin . Because they are the best Honda dealership. There have the service department and they are always very professional and courteous and put the needs of the there customers first. When my vehicle is being work on I know my car is in hands. Because there mechanics are the best and they always such an outstanding job with my vehicle. So thank you to everyone at McGrath Honda!!

Vince saw my purchase all the way to the end. He went out of his way to find the HRV I wanted and picked it up himself. I've bought several new vehicles and he is the best sales representative I've ever dealt with. He is a number 10. I won't hesitate to recommend him and the dealership .

Edit to prior review: We had an issue with a used CRV we bought there after a few days and had to bring it back but they did end up fixing it for us.