New and used 2025 Honda Pilot for sale near Braintree, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

I have the TrailSport and I tow a 3000lb camper. Positives: 1. Ruggedness. I have off road tires and steel plate. I don’t plan to rock climb but camping and exploring often comes with bad roads and if your family is with you, this three row is superbly equipped and capable. 2. Comfort. The Trailsport is tuned off road but what a nice cushy ride without a lot of truck-like bounce. Potholes barely disturb it. 3. Layout. Really easy to jump in and drive away. I did not need a two-hour class at the dealership. A good blend of old and new. Not to hard to get into the menu to reset seats and few other things. 4. Towing. I towed 3000lb at 75mph with no problem. It was steady, tracked well and with the trailer brake (added on) it stopped just fine and gas mileage was great at about 13-14mpg loaded up. I was as high as 11,000 feet. It’s really a great all purpose family vehicle to tow the camper or boats. Negatives: 1. Solid black vinyl interior. You only get black and it gets hot as xxxx if it’s in the sun with a window down or door open. You cannot get ventilated seats. Honda, seriously, add another lighter color. 2. You cannot get a bench middle seat which I prefer and is in ALL the other Pilots. 3. Speed. The power is good but it’s geared for off road and towing so really it’s a neutral but it will not take off like lots of others unless you press the pedal pretty hard. It’s not lacking, just takes more pedal travel. Overall, I love it as a good value for the money, well equipped with the 360 cameras I love and tows and does dirt roads well. I would NOT get this model for soccer team suburban duty but if you do real SUV things then it’s hard to beat. I am also not afraid of future expensive repairs being a Honda with a tried and true engine.

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

My only issue has been the HondaLInk. Haven't been able to install and its been almost a month. Very comfortable ride and very powerful. Got a Elite Black Edition

I could tell from walking in this is a place where people are treated right. As a single older woman who had not bought a vehicle on my own since the mid-1970s(!), I was nervous approaching this whole process, especially in the COVID-19 era, when I didn't feel I could impose upon a friend to go with me. Silko Honda--and Heath, the salesman I dealt with, made the buying and financing process painless, and I could not be happier, either with the experience or with my luxurious new Ridgeline. Heath was very pleasant, even after the deal was sealed, responding immediately to numerous texts. I would have no hesitation recommending this place to friends.

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

Just recently purchased a used vehicle here and I can not say enough great things about my experience. My wife and I worked with Jason and he was tremendous. Usually, the car buying expensive is painful but I was quite impressed with Silko. They really provided great customer service and made us feel like valued customers. These are hard qualities to find in a car dealership. Can not recommend to check them out enough to anyone looking to buy a new or used vehicle. This is my go to when I need a vehicle which is not very often but also for service.

We have driven various Hondas for over 25 years but this is our first Pilot. We are thrilled with the quiet and comfortable ride. We are looking forward to traveling in comfort, safety and style.

Great car buying experience at Silko Honda, will definitely be back and recommend this dealership. Tim was a pleasure to work with and gets 5 stars!!

The electronics are not easy to acclamate to, and some are downright difficult to figure out. You have to know how to do it, as the system does not lead or assist you. So, you have to look everything up and even then, it's frustrating. I had to Google how to turn off the Lane Departure assist, and after following that step by step, it still didn't turn off. It says it's off, but we still get the alarm, eetc.I also have a 2025 Subaru and I don't have any of these problems. I like driving it, I like the room in the interior, and I like the looks. I have the Trail Sport.

My sales person Bill Rasmussen was super helpful and made every part of my sale incredibly easy. I would highly recommend Silko Honda to anyone looking to purchase a Honda vehicle. Thanks for the great experience. Jim

The person that sells me my CRV Honda 2025 Was very professional very knowledgeable and very nice she’s Brazilian , I was taking away by the way she greeted me just like she had known me before, well done such a good worker I feel so pleased and lucky to have met her .!!!! Thanks

I needed a hitch put on my new Honda Accord. We just bought our car from the Tufankjian family dealership, so when I needed help installing the hitch so I could tow my bikes, they did over and above what I could have expected. Barry Siegal was GREAT! He got was honest and explained all that needed to be done. The price i paid was less than he quoted. They even polished my car. To say I am happy and pleased with the service is putting it mildly.

Went to honda north in Danvers to have my oil changed on July 8th maybe took 30 minutes. All the guys in the service area are always very pleasant and always helpful. Never had a bad experience

Purchased a new Ridgeline and the sale went perfect. Eduard was knowledgeable and efficient in getting the sale done quickly considering it was a holiday week. This is why I’ve had him as my salesman on three different occasions. A fine dealership.

I had a wonderful experience at Honda North, from the first phone call to the completion of the vehicle purchase. The staff is very attentive and provides a quick, clear, and efficient purchase process. Furthermore, a major differentiator is that they don't use the aggressive sales approach commonly found at dealerships. My thanks to Eduard and James, who always served me with competence and respect, without any fuss! The service staff is also super attentive; I felt very confident from the first contact. I highly recommend Honda North; they are the best, without a doubt!

My experience at Honda North with Edwin Ramos was exceptional! He treated me with respect and listened to my concerns. He was professional and kind. He understood my concerns about technology being challenging for me. He took time to explain differences in the vehicles To meet my need. I am grateful for this positive experience and to leave with an amazing vehicle. It was a privilege to work with Edwin. I recommend him without any hesitation.

Honda North continues to be on point with service and customer satisfaction! A few months ago, I went for a 30, 000 mile service for my Honda Fit. Chad took care of me and my car's service seamlessly! The technicians in the shop were great about making sure my car was up to date and alerted me to what I might need done in the future. Chad and the team assured my car was safe and it has driven well! A few days ago, I went to Honda North for an oil change. Nygell completely took good care with my service. Kudos to the mechanics for getting me in and out and the confidence that my car runs well. Though I live in Dorchester, I always go to Honda North. Have been going for 16 years because the service is constantly excellent