New and used 2025 Honda Pilot for sale near Monroe, GA

They have delivered the vehicle ahead of time. Dean bloom was in constant touch with us to give us update. We expected the actual delivery in March but was way ahead of time compared to any other dealership.

I have the TrailSport and I tow a 3000lb camper. Positives: 1. Ruggedness. I have off road tires and steel plate. I don’t plan to rock climb but camping and exploring often comes with bad roads and if your family is with you, this three row is superbly equipped and capable. 2. Comfort. The Trailsport is tuned off road but what a nice cushy ride without a lot of truck-like bounce. Potholes barely disturb it. 3. Layout. Really easy to jump in and drive away. I did not need a two-hour class at the dealership. A good blend of old and new. Not to hard to get into the menu to reset seats and few other things. 4. Towing. I towed 3000lb at 75mph with no problem. It was steady, tracked well and with the trailer brake (added on) it stopped just fine and gas mileage was great at about 13-14mpg loaded up. I was as high as 11,000 feet. It’s really a great all purpose family vehicle to tow the camper or boats. Negatives: 1. Solid black vinyl interior. You only get black and it gets hot as xxxx if it’s in the sun with a window down or door open. You cannot get ventilated seats. Honda, seriously, add another lighter color. 2. You cannot get a bench middle seat which I prefer and is in ALL the other Pilots. 3. Speed. The power is good but it’s geared for off road and towing so really it’s a neutral but it will not take off like lots of others unless you press the pedal pretty hard. It’s not lacking, just takes more pedal travel. Overall, I love it as a good value for the money, well equipped with the 360 cameras I love and tows and does dirt roads well. I would NOT get this model for soccer team suburban duty but if you do real SUV things then it’s hard to beat. I am also not afraid of future expensive repairs being a Honda with a tried and true engine.

Our service advisor, Jim, went above and beyond during our visit to the service department. He was able to get us assistance from Honda of America in covering a lot of our charges. His time and effort were very much appreciated.

My only issue has been the HondaLInk. Haven't been able to install and its been almost a month. Very comfortable ride and very powerful. Got a Elite Black Edition

Needed an oil change and tire rotation. Service was good, no problems noted. The service department was very busy so the wait time was longer than expected.

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

We have driven various Hondas for over 25 years but this is our first Pilot. We are thrilled with the quiet and comfortable ride. We are looking forward to traveling in comfort, safety and style.

Social distancing, additional seating outside would be nice. Several of us just wondered the lot while waiting because there are only 2 benches.

The electronics are not easy to acclamate to, and some are downright difficult to figure out. You have to know how to do it, as the system does not lead or assist you. So, you have to look everything up and even then, it's frustrating. I had to Google how to turn off the Lane Departure assist, and after following that step by step, it still didn't turn off. It says it's off, but we still get the alarm, eetc.I also have a 2025 Subaru and I don't have any of these problems. I like driving it, I like the room in the interior, and I like the looks. I have the Trail Sport.

Great customer service and care. The waiting room area is comfortable and spacious. Service representative kept me informed. I also received a text that kept me informed about the progress of my auto?s service.

Trevin was excellent in answering all of my questions and demonstrated how to make changes to the smart rear view mirror. He handled the request to have oil changed despite a representative telling me over the phone I didn't need to until the automatic notification occurred. He explained that it was indeed appropriate time based on mileage. Very courteous!

All the purchase process is really smooth and the staff really helped a lot and made the new car purchase easier. They gave given good guidance on the finance option too.

My service was great. My service advisor (can't remember his name) was professional, helpful and explained what service my car was going to receive. He also suggested recommendations for my car based on the mileage. I needed a ride home and he provided me a courtesy ride that was ready to depart the dealership and I didn't have to wait long for this ride. Which was very important that morning because I had an appointment at my home. The only thing I didn't like was having to go back to the service advisor to received my military discount. The cashier's cage should be able to make the needed adjustments at the window when your military ID is provided. My other vehicle is not a Honda and that is how that dealership handles military discount. But overall everyone I encountered was respectful, professional, and addressed all my questions and concerns.

Juan is always attentive , upfront, and very helpful. He's cares about you like he's a part of your family. I've recommended all my friends and family to Honda Gwinnett and told them to specifically ask for Juan!

I had an excellent experience at this dealership. Eric Ward was my salesperson and he did a wonderful job of listening to my needs and making sure that they were met. I liked his service so much that I purchased two cars - 2020 Honda CRV Touring Hybrid and 2020 Honda Accord Touring Hybrid. The only things that detracted from the experience were: A. There is a software disconnect between the Honda Corporate website and the Honda Dealership such that the request for quote line items had to be printed by the salesperson because he had to go to the parts and service departments to individually cost each option rather than that process being automatic. I feel his time would have been better spent expounding upon the cars' virtues. B. The finance experience was marred by having to provide a cashier's check rather than being able to approve a personal check over $30K which the system would not allow. I learned later that an ACH transaction would have been possible. Also, since I was purchasing two cars, I had to provide two different E-Mail addresses in order for my KAHU app to work properly. The Service Department experience was wonderful and I was treated like royalty. The oil change and tire rotation took less time than I anticipated.

My Service Advisor was awesome She had a very positive attitude and helped me to understand the ins and outs of Service, By far this was my best experience since I have been dealing with Stonecrest Honda. She definitely is a asset to your company and may I had a hidden jewel in your company..

My husband and I purchased a Honda Civic at the Honda Mall of Georgia and It was a very nice hassle free experience. Our Sales Rep. Chandler Brown was so helpful and wonderful. If I know anyone is looking to buy a car I will make sure they ask for Chandler Jones. Everbody from the Manager to the financial Advisor was great.

The battery finally crapped out and turned out the alternator was the cause. Despite them having a full schedule, they managed to work me in without notice. The part had to be ordered and my car will not be ready until tomorrow. They were unable to provide me with a loaner car or rental as they had none left. But that did not stop them from making sure me and my family were taken care of. I had to pick my bonus daughter up from daycare in Sugar Hill and I live here in Flowery Branch. They had their shuttle service take me all the way to the daycare-scoop up my little one and then drive us both all the way home in FB. Because of their above and beyond customer service I never felt stranded-even though I could have very much been totally SOL. They could have left my travel arrangements up to me and picking up a child from daycare in another area could have been a “me” problem that they could have left me to deal with myself. But no, they made sure me and my family was taken care of. I know dealerships charge more and maybe get some extra profit in comparison. But without a doubt, I have experienced ‘out of this world’ customer service with that particular dealership If you have a Honda, I would absolutely recommend them. All that said… I have also been to the Milton Martin Honda in Gainesville and had a polar opposite experience. Not gonna trash talk them. But just WOW and kudos to Mall of Ga Honda!! 💜 — at Honda Mall of Georgia. Jim Clizbe has been so helpful! Providing patience and exceptional customer service! Definitely a dealership I trust with my Honda Odyssey maintenance.