New and used 2025 Honda Pilot for sale near Olmsted Falls, OH

9/10/2022 My daughter and I met with Wendy. From the beginning she was great! She is very friendly and easy to talk to. Above all she has a vast knowledge of the product and explained it expertly.

I have the TrailSport and I tow a 3000lb camper. Positives: 1. Ruggedness. I have off road tires and steel plate. I don’t plan to rock climb but camping and exploring often comes with bad roads and if your family is with you, this three row is superbly equipped and capable. 2. Comfort. The Trailsport is tuned off road but what a nice cushy ride without a lot of truck-like bounce. Potholes barely disturb it. 3. Layout. Really easy to jump in and drive away. I did not need a two-hour class at the dealership. A good blend of old and new. Not to hard to get into the menu to reset seats and few other things. 4. Towing. I towed 3000lb at 75mph with no problem. It was steady, tracked well and with the trailer brake (added on) it stopped just fine and gas mileage was great at about 13-14mpg loaded up. I was as high as 11,000 feet. It’s really a great all purpose family vehicle to tow the camper or boats. Negatives: 1. Solid black vinyl interior. You only get black and it gets hot as xxxx if it’s in the sun with a window down or door open. You cannot get ventilated seats. Honda, seriously, add another lighter color. 2. You cannot get a bench middle seat which I prefer and is in ALL the other Pilots. 3. Speed. The power is good but it’s geared for off road and towing so really it’s a neutral but it will not take off like lots of others unless you press the pedal pretty hard. It’s not lacking, just takes more pedal travel. Overall, I love it as a good value for the money, well equipped with the 360 cameras I love and tows and does dirt roads well. I would NOT get this model for soccer team suburban duty but if you do real SUV things then it’s hard to beat. I am also not afraid of future expensive repairs being a Honda with a tried and true engine.

My wife and I have had some bad experiences with buying cars in the past but our experience at Jay Honda was incredible. Not only did Tony Spitalieri and Rober Logan exceed our expectations but the rest of the Jay Honda team certainly earned our lifetime loyalty. We won’t shop anywhere else. And refer everyone we can to Jay Honda so that they can have the same great car buying experience we had. Keep up the great work.

My only issue has been the HondaLInk. Haven't been able to install and its been almost a month. Very comfortable ride and very powerful. Got a Elite Black Edition

Very good group of people working there. One of the best experiences I have had at any dealership. Would recommend to everyone in the future.

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

Mo is an awesome consultant. I had a great time buying my car from here

We have driven various Hondas for over 25 years but this is our first Pilot. We are thrilled with the quiet and comfortable ride. We are looking forward to traveling in comfort, safety and style.

This is not the first car I bought from this dealer. No question, the service is excellent and if there is a need for a new car, choose this dealer. Special thanks to sales manager Matt. There is no task too difficult for him to take on.

The electronics are not easy to acclamate to, and some are downright difficult to figure out. You have to know how to do it, as the system does not lead or assist you. So, you have to look everything up and even then, it's frustrating. I had to Google how to turn off the Lane Departure assist, and after following that step by step, it still didn't turn off. It says it's off, but we still get the alarm, eetc.I also have a 2025 Subaru and I don't have any of these problems. I like driving it, I like the room in the interior, and I like the looks. I have the Trail Sport.

Laura was very helpful. Even though I found a car elsewhere, when I was looking at car(s) on her lot she was very responsive and sent photos and videos of the vehicles

I thought i was treated very well the salesman was kind, professional and full of knowledge. I would go back to the dealership without hesitation.

Courteous & knowledgeable salesman. Made a lot of effort to get me the exact car I wanted in a timely manner. Took as much time as I needed to learn how the car worked after it was delivered.

On February 15 we brought our 2012 Honda Accord in for an oil Change. Tony Schmitz serviced our car, he was very friendly, knowledgeable & did a great job! All in all everything went well.

No hidden fees. A rare honest dealer on cars.com that is worth your time. Thank you.

I just had the best experience with your service department at Rick Roush Honda in Medina Ohio. The young man’s name is Dan Weinmann and he couldn’t have been more helpful and kind. It was a simple fix so I wasn’t even charged. I have brought my 2006 Honda Accord and they have serviced my car several times. I highly recommend this business when looking for a car (we love Hondas!) or for any service needs. My husband used to be able to work on all of cars but isn’t able to anymore. I’m so thankful to have a good, reliable and honest place to take our Hondas. This business is an awesome place for our wonderful community! Thank you again for Dan Weinmann and all the great people a this dealership. I’m a customer for life!!

Fantastic service from Pat W. Thank you! Very satisfied! We appreciate you staying late - MM

Words can’t even express how much I appreciated Mo at Great Lakes Honda West. He was not only super kind/funny but did not pressure a sale on me. He sat and listened to me and what I needed out of a car. If you are interested in a Honda vehicle I would 100% recommend Great Lakes Honda West and Mo.

Denise was awesome. Attentive to my time constraints had an all point inspection done without my asking. Got my car back when promised.

Gino was very helpful, professional, and genuine to work with. He stayed after hours to allow us to test drive and explain all options. unfortunately the exact vehicle we were looking for was not on the lot or else we would have loved to continue to work with him! thank you for your time Gino

Meghan made the process very simple for when I arrived to the dealership. The Honda civic was already ready for me.

Great experience at Honda of Cle Hts with Al, who was very helpful from start to finish and made sure to answer all questions and give us peace of mind!

In this climate we live in where anyone who happens to have black skin cannot be trusted, they made me feel welcome, they made me feel like I was someone special, and this was before they knew my credit score.

I have dealt with Jay Honda for more than 25 years and have had excellent experience. Reason is Dennis Jenkins.He is very helpful and courteous.