New and used 2025 Honda Pilot for sale near Plainfield, IL

Kamal met my husband and I at the door. He was very pleasant and knowledgeable. He worked with us and answered all of our questions. It was very nice to work with him.

I have the TrailSport and I tow a 3000lb camper. Positives: 1. Ruggedness. I have off road tires and steel plate. I don’t plan to rock climb but camping and exploring often comes with bad roads and if your family is with you, this three row is superbly equipped and capable. 2. Comfort. The Trailsport is tuned off road but what a nice cushy ride without a lot of truck-like bounce. Potholes barely disturb it. 3. Layout. Really easy to jump in and drive away. I did not need a two-hour class at the dealership. A good blend of old and new. Not to hard to get into the menu to reset seats and few other things. 4. Towing. I towed 3000lb at 75mph with no problem. It was steady, tracked well and with the trailer brake (added on) it stopped just fine and gas mileage was great at about 13-14mpg loaded up. I was as high as 11,000 feet. It’s really a great all purpose family vehicle to tow the camper or boats. Negatives: 1. Solid black vinyl interior. You only get black and it gets hot as xxxx if it’s in the sun with a window down or door open. You cannot get ventilated seats. Honda, seriously, add another lighter color. 2. You cannot get a bench middle seat which I prefer and is in ALL the other Pilots. 3. Speed. The power is good but it’s geared for off road and towing so really it’s a neutral but it will not take off like lots of others unless you press the pedal pretty hard. It’s not lacking, just takes more pedal travel. Overall, I love it as a good value for the money, well equipped with the 360 cameras I love and tows and does dirt roads well. I would NOT get this model for soccer team suburban duty but if you do real SUV things then it’s hard to beat. I am also not afraid of future expensive repairs being a Honda with a tried and true engine.

i’m so pleased with the whole staff, and they the way they treated my husband and i,as we leased our two new cars thanks to all the staff at Saint Charles Honda! i loved my experience, and I love my new HRV!!

My only issue has been the HondaLInk. Haven't been able to install and its been almost a month. Very comfortable ride and very powerful. Got a Elite Black Edition

Eric was very helpful and transparent throughout the entire car deal, from numbers all the way to driving out to view the car and finalize my purchase! If I could, I’d give him a higher rating than 5 stars for being very helpful and great to work with throughout the entire process!

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

Vince saw my purchase all the way to the end. He went out of his way to find the HRV I wanted and picked it up himself. I've bought several new vehicles and he is the best sales representative I've ever dealt with. He is a number 10. I won't hesitate to recommend him and the dealership .

We have driven various Hondas for over 25 years but this is our first Pilot. We are thrilled with the quiet and comfortable ride. We are looking forward to traveling in comfort, safety and style.

It was fast and efficient. The communication was the best! Selena was so helpful and kept me updated the entire time.

The electronics are not easy to acclamate to, and some are downright difficult to figure out. You have to know how to do it, as the system does not lead or assist you. So, you have to look everything up and even then, it's frustrating. I had to Google how to turn off the Lane Departure assist, and after following that step by step, it still didn't turn off. It says it's off, but we still get the alarm, eetc.I also have a 2025 Subaru and I don't have any of these problems. I like driving it, I like the room in the interior, and I like the looks. I have the Trail Sport.

My husband and I leased a beautiful Accord at McGrath Honda in St Charles and had an excellent experience. Our sales person, Jordan Shoufer was extremely efficient and helped us through the whole process. I would gladly recommend this dealer and especially Jordan to anyone.

Kamal was very friendly, helpful, and knowledgeable. He made the car buying process the best we’ve ever experienced. We appreciated how patient he was while we decided which vehicle was the best for us. We are very happy with our choice and the dealership is top notch!

I have purchased over 25 cars from this dealership. They are most helpful in all aspects of the purchase process. Terry is an outstanding salesman and easily guided us through the sale. I strongly recommend Gerald Honda.

Purchased a car from Bob and it was a pleasure with no pressure. A refreashing experience at a car dealership. A great deal and Mark in financing was also a pleasure to speak with.

10 STARS I’ve been coming to this location for few years and overall, I have to say that they are very attentive. When they list and explain the problem with my van, they are always clear. Marco from Service Department always goes above and beyond…the best experience. From pulling into the garage to getting my rodder fix, to rental car, he made it a stress-free transaction. Which I believe, is how it should be. Marco is always friendly, professional and efficient. I cannot forget Carlos who helped walked me through rental car yesterday. He was very knowledgeable and patience to my questions. Then the other Marco from Service Porter did a fantastic job washing and cleaning my van. I mean, my van looked brand new…he was very thorough. I have never experienced this kind of service. My one-hour commute to this location is totally worth it. Great hire manager. Even though this facility is a first come first serve basis they can get very busy here sometimes, but when I come in when they first open or even at 9am I am usually out the door within 1-2 hours. The staff/check-out will do what they can to help speed the process. It really depends what type of work you need to be done.

Edit to prior review: We had an issue with a used CRV we bought there after a few days and had to bring it back but they did end up fixing it for us.

This is our 2nd CR-V Hybrid purchase from Gerald, and the fact that I am a repeat customer says best how I feel about them. This time, my sales rep (Danial De La Torre, Jr,) gave us 5-star attention, making my wife's and my visit an easy, comfortable and quick purchase visit. He understood our needs, and a very good deal was agreed upon in little time. The car was prepped as we requested, and delivery went exceptionally smooth and fast. As for our choice of a CR-V Hybrid, we had specific requirements: Ease of ingress & egress, me being 6'4" and 81 years old; head room in front seats for the same reason; front leg room for the same reason; the color my spouse wanted (Still Night Pearl ... a real beauty); a hybrid for better gas mileage; a no-pressure visit for our all-cash purchase; and a staff focused on superior Customer Service ... which everyone was!

I was helped by OJ, it was my first time buying a car from a dealership. OJ ensured it was a good experience, I felt welcomed and understood everything that was going on however; should I have receive an email by now to receive the account set up of my car payments?

This was a great place as soon as I walked in everyone way very friendly and attentive.

Has such a great experience thank you to Gerald G who took care of me and my family made us feel comfortable. Gave us a wonderful experience. We definitely will be back in the very near future. Thank You again for a wonderful car sales experience one of the best ones I’ve had to-date!

Eric was great. We bought a car from him recently and he made the process fun and easy.

Straight forward negotiations, no games. Friendly sales staff. At delivery, would’ve preferred to inspect car indoors as it was nighttime and it was hard to see. But there were no issues.

Still shopping and may yet purchase from this dealer. They are an impressively large dealership. Yet, I felt welcomed and comfortable there.

10 stars!! ⭐️ Stellar customer service from inquiry to driving away with a great car at a great price. Best car buying experience I’ve ever had.

Bought a new 2025 crv sport hybrid l over the weekend, I worked with Steve Grady. My experience was excellent, he took care of me from start to finish, no surprises, no pressure, very relaxed environment, straight forward transaction, very patient with my requests and he was very courteous. No required add on packages, price is great and he responded quickly with my email inquiry, was able to negotiate a decent price for my tradein, they will offer you rust proofing and accessories but you can decline if you dont want. The business office will offer you extended warranty and it could get a bit tense although in the end the final price they will offer for a 8 yr honda care warranty is a pretty competitive price and will consider in my future purchases. Overall I had a great experience and way different than other shady dealerships that will try to steal your money. I was there for maybe about 3 hours from start to finish. I recommend them to anyone and will consider them again on my next purchase, thank you Valley Honda.