New and used 2025 Honda Pilot for sale near Port Byron, NY

In 2015 purchased a CPO 2011 Civic EX-L, priced a bit higher than I preferred. Had no problems with the Civic. Had family members who lived nearby Lamacchia Honda and for many years (more than 40 year) never had any neighborly conflict. In 2022 bought a 2022 Civic Touring from Honda City of Liverpool, NY, the finance person tried to sell me 3rd party warranties and other services, but they would not honor to repair any damages themselves. Everything was roughly 250 to 1,100 miles away if I needed to obtain repair work from these 3rd party partners of Honda City and they refused to offer me Honda Care Extended Warranty. Called a Honda Dealer in Massachusetts and got a favorable Honda Care quote and purchased from them. I went to Honda City with appointment for the 6-month service as dropped off early morning, but they never touched it and had to come back the next day. Oil Change was not done, said had not reached 5K miles. Engine was making noise, said it was normal, had molding that the factory put on that was defective, told would not fix because it came from factory that way. For my 12-month service took to Lamacchia and they did everything I asked. Civic has a power steering recall, at Lamacchia was in and out in 35 minutes. Staff is nice, place is clean, and have not had any issues. Yes! Honda City seems to carry one or two higher trim levels that Lamacchia won't have in inventory, but Lamacchia has a much larger selection of lower trim levels. Example Honda City has 40 vehicles and Lamacchia has 160 vehicles. Honda City lacks that personal engagement to make you feel comfortable. At Lamacchia it feels more down to earth, and you get treated like a person. Go in with a good attitude, ought to leave with a good attitude. If not satisfied, how could have been done better. If the staff at Lamacchia Honda treated you unkind or unfairly, ask for Mr. Lamacchia and he will take care of matters so you can leave as a happy customer.

I have the TrailSport and I tow a 3000lb camper. Positives: 1. Ruggedness. I have off road tires and steel plate. I don’t plan to rock climb but camping and exploring often comes with bad roads and if your family is with you, this three row is superbly equipped and capable. 2. Comfort. The Trailsport is tuned off road but what a nice cushy ride without a lot of truck-like bounce. Potholes barely disturb it. 3. Layout. Really easy to jump in and drive away. I did not need a two-hour class at the dealership. A good blend of old and new. Not to hard to get into the menu to reset seats and few other things. 4. Towing. I towed 3000lb at 75mph with no problem. It was steady, tracked well and with the trailer brake (added on) it stopped just fine and gas mileage was great at about 13-14mpg loaded up. I was as high as 11,000 feet. It’s really a great all purpose family vehicle to tow the camper or boats. Negatives: 1. Solid black vinyl interior. You only get black and it gets hot as xxxx if it’s in the sun with a window down or door open. You cannot get ventilated seats. Honda, seriously, add another lighter color. 2. You cannot get a bench middle seat which I prefer and is in ALL the other Pilots. 3. Speed. The power is good but it’s geared for off road and towing so really it’s a neutral but it will not take off like lots of others unless you press the pedal pretty hard. It’s not lacking, just takes more pedal travel. Overall, I love it as a good value for the money, well equipped with the 360 cameras I love and tows and does dirt roads well. I would NOT get this model for soccer team suburban duty but if you do real SUV things then it’s hard to beat. I am also not afraid of future expensive repairs being a Honda with a tried and true engine.

The dealership experience was comfortable and smooth. Valerie was very patient and helpful throughout the entire process. I really appreciated her clear communication and professional attitude. Great service overall!

My only issue has been the HondaLInk. Haven't been able to install and its been almost a month. Very comfortable ride and very powerful. Got a Elite Black Edition

Jake was great, knew the car inside and out and was very personable. He was very knowledgeable and quickly got us thru the buying process. Would recommend him to others.

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

Our sales person Matt was amazing! Answered all of our questions. He introduced us to everyone. Financing was quick and easy.

We have driven various Hondas for over 25 years but this is our first Pilot. We are thrilled with the quiet and comfortable ride. We are looking forward to traveling in comfort, safety and style.

Recall was taken care of quickly. In addition a service check was done and I was notified of any additional items needing attention.

The electronics are not easy to acclamate to, and some are downright difficult to figure out. You have to know how to do it, as the system does not lead or assist you. So, you have to look everything up and even then, it's frustrating. I had to Google how to turn off the Lane Departure assist, and after following that step by step, it still didn't turn off. It says it's off, but we still get the alarm, eetc.I also have a 2025 Subaru and I don't have any of these problems. I like driving it, I like the room in the interior, and I like the looks. I have the Trail Sport.